Trusted Agent profile · Loughborough

Holders Estate Agents Loughborough reviews

★★★★★ Excellent

108 reviews across 3 platforms

9 Bedford Square, Loughborough, LE11 2TP

Holders Estate Agents's office in Loughborough, at 9 Bedford Square, is rated 4.9 out of 5 across 108 reviews on three platforms, including 97 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

97

Reviews on Google

This office

Facebook logo

5.0 / 5

7

Reviews on Facebook

This office

Trustpilot logo

4

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Holders Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Loughborough office, from every platform, shown as written. First names only.

5/5

Google

My new home was marketed by Holders so I had a lot of dealings with the team regarding my purchase. Communication was excellent - very efficient and professional with a warm and friendly touch. All members of the team were able to deal with queries - there was no waiting for a particular person to be available. Thank you to Rebecca and the team!

Charlotte · 5 August 2024

Agent replied · 26 August 2024

Hello Chatlotte, Thankyou so much for your review. Wishing you all the best in your new home! Thankyou - Rebecca at Holders

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Selling my flat hasn’t been the easiest of rides, we’ve had a few bumps along the way and some delays with the solicitors (which was nothing to do with the agents). Luckily, the team at Holders were all over it from start to finish. They were proactive, kept in constant contact, and always chased things up without me having to ask. I’ve dealt with a lot of agents in the past, but Kathryn, Katie, Millie, Miranda, and Ben really stood out for their dedication and persistence in getting this sale over the line. Even when obstacles cropped up, they stayed on top of every detail and kept pushing things forward. Thanks to their hard work, we finally got it done, and I couldn’t be more grateful. Highly recommend!

Ryan · 24 August 2025

Agent replied · 23 September 2025

Hi Ryan. Thankyou for your review and for choosing to work with us on the sale! I’ll be sure to pass your comments to the team - Thankyou, Rebecca - Holders

5/5

Google

Rebecca and the team are an absolute pleasure to deal with, great communication, very professional, focused and reactive, everything you need and expect but rarely get when buying and selling properties……Holders are a true 5 star company, could not recommended highly enough.

Wayne · 4 May 2025

Agent replied · 26 May 2025

Hi Wayne, Thankyou for your review and for choosing to work with us again to sell! 😊 …

5/5

Google

Rebecca was amazing from start to finish, she was informative, proffessional and extremely knowledgeable. We were so impressed with the pictures of our former home and the interaction she has with her business on social media. An Extremely supportive team from start to finish, she answered all enquiries and did whatever was possible to make the whole sale as smooth as possible. Thankyou all! I couldn’t reccomend them enough.

Katie · 18 December 2023

Agent replied · 15 June 2024

Hi Katie, Thankyou for your review! We are so glad to have you sold and moved to your next home! Thankyou, Rebecca - Holders

1/5

Google

Very unwelcoming behaviour of the staff, they treated me like a begger entered their office. They didn’t even greeted and offered a seat to me while themselves remained seated and asked for my details. I felt like going out from the office as quickly as possible. I was with my partner and that was so embarrassing for me that I can’t explain. Strict NO for this estate agency.

Chandrapal · 27 October 2025

Agent replied · 12 November 2025

Good afternoon, I am sorry to hear your concerns. However, I believe you may have mistaken us for another agency? I have tried reaching out to gain further information and address your concerns however, I have not had a response to date. Thankyou, Rebecca at Holders

5/5

Google

Would highly recommend Holders Estate Agents to anyone looking to buy or sell their home. Rebecca was incredibly helpful & easily to deal with throughout the entire sales process & got a better deal for us than we were hoping for. Can’t speak highly enough of them & will be recommending them to any family & friends looking to buy or sell their house.

Corey · 16 February 2024

Agent replied · 15 June 2024

Hi Corey, Thankyou so much for your review and I’m glad we could assist! Thankyou, Rebecca - Holders

5/5

Trustpilot

I recently sold my property and received exceptional service

I recently sold my property and couldn’t be happier with the service I received from Rebecca and the entire team. From start to finish, they were professional, proactive, and incredibly supportive throughout the whole process. Communication was outstanding at every stage, they kept me fully informed, promptly answered any questions, and made sure I always knew what was happening. They made a stressful process as smooth as the possibly could and gave me complete confidence and peace of mind. The whole team went above and beyond expectations and nothing was ever too much trouble, and they were always willing to step in and help wherever needed. Their attention to detail, dedication, and genuine care made a huge difference. I would highly recommend them to anyone looking to buy or sell a property. A truly fantastic experience from a team that clearly takes pride in delivering exceptional service.

Lisa · 9 April 2026

5/5

Google

We had such a positive experience with Holders! We sold and bought our houses through them. Loved that communication was always very prompt and clear. We felt comfortable to address any issues with them and felt like they genuinely had everyone’s best interests at heart. Very friendly team! Highly recommend

Beth · 16 March 2026

Agent replied · 16 April 2026

Hi Beth Thankyou for your review and kind words! Wishing you all the best in your new home. Rebecca - Holders

5/5

Google

Rebecca, Sally and team at Holders have been Amazing. Myself and my partner purchased a house through them and their help and kindness has been amazing, all whilst remaining professional. We were kept in the loop with everything and any queries were answered very quickly. Would definitely recommend 😊 …

Daisy · 23 September 2024

Agent replied · 23 October 2024

Hi Daisy, Thankyou so much for your review! Wishing you all the best in your new home 😊 …

5/5

Google

We're currently in the process of buying a house through holders (completing today). They have made the process so easy with constant updates and replies to our enquiries pretty much instantly. Next time we sell a house we're 100000% going to use holders. Thanks to Rebecca, Ben and Miranda for being a pleasure to deal with!

Luke · 25 May 2024

Agent replied · 15 June 2024

Hi Luke, Thankyou for your review. Wishing you all the best in your new home! Rebecca - Holders

5/5

Google

Amazing attentive and professional service. Rebecca and Ben spent a year working super hard to get our house sold, and ensure we got the house we so desperately wanted to buy. Kind, patient, diplomatic and attentive. Always responsive. The best estate agents we have ever worked with! Highly recommend Rebecca, Ben and team. Thank you!

Kate · 12 June 2024

Agent replied · 15 June 2024

Hi Kate, thanks for your kind words and we are so glad to have you moved! Best wishes, Rebecca - Holders

5/5

Google

Highly recommend Rebecca and her team. Their attention to detail, "always on" communication and overall empathetic but professional approach helped secure a buyer from four offers within two weeks. Would definitely utilise their services again. Oh, and the Instagram walk through videos and drone are well worth it as a differentiator.

David · 27 July 2024

Agent replied · 26 August 2024

Hi David, Thankyou so much for your review and choosing to work with us! Wishing you all the best for the future. Rebecca - Holders

5/5

Google

Excellent service from Rebecca and her team , highly recommended

Robert · 26 November 2025

Agent replied · 26 December 2025

Hi Robert Thankyou for your review! Thankyou, Rebecca at Holders

5/5

Google

had the pleasure of working with [Holders ]during my recent home purchase. Their expertise and professionalism stood out immediately. They managed the process efficiently, ensuring every step was clear and timely. I highly recommend them to anyone looking for a dedicated and helpful agency.

Bashdari · 16 March 2026

Agent replied · 16 April 2026

Hello! Thankyou very much for your review and kind words. Wishing you all the best in your new home. Rebecca - Holders

5/5

Google

I cannot thank Rebecca and her team enough for the service and support we received during the sale of our mother’s home. The sale was handled extremely professionally and speedily completed. Would recommend Holders wholeheartedly.

Sue · 18 January 2025

Agent replied · 22 January 2025

Hi Sue, Thankyou so much for your review and choosing to work with us! All the best for the future

5/5

Google

Incredible experience from start to finish. House listed, and we had sold within 1 week - and completed in less than 8 weeks! Considering we had two small children (aged 0 and 2), it was amazing to have such a smooth experience. The communication throughout was amazing. Couldn't recommend Rebecca and her team enough! Thank you :)

Alex · 18 December 2023

Agent replied · 15 June 2024

Hi Alex, thanks for your review! We are so glad to have you sold and moved into your new home! Thankyou, Rebecca at Holders

5/5

Google

Rebecca and her team were a delight to work with. Highly professional, helpful and pleasant to work with, yet strongly focused on seeing the deal through from beginning to end. Offer over asking within 4 weeks, completion 8 weeks later. Fast!

Andrzej · 23 September 2024

Agent replied · 23 October 2024

Thankyou for choosing to work with us and for your kind review!😀 Rebecca - Holders …

5/5

Google

Purchased a property whilst out of the Country. Holders kept us informed along the way and were a pleasure to deal with . Thank you once again for making a difficult time as easy as possible. Would highly recommend 👍

Phil · 16 March 2026

Agent replied · 16 April 2026

Hi Phil, thanks so much for your review! Wishing you all the best in your new home. Thanykou - Rebecca at Holders

5/5

Google

The absolute best of the best. We used 2 other estate agents before coming across Rebecca and team, and cannot believe the difference in effort, communication and professionalism. Not to mention they actually sold our house within days of marketing it! Can’t recommend enough.

Lauren · 1 June 2024

Agent replied · 15 June 2024

Hi Lauren, Thankyou so much for your review and choosing to work with us! Wishing you all the best with your onwards move. Rebecca - Holders

5/5

Google

Recently sold my house with Holders, all of the team were fantastic, great communication throughout, any queries/questions answered quickly, they did accompanied viewings when i wasn't able to do them, highly recommend them, thanks again Rebecca & the Holders team.

Nick · 16 February 2026

Agent replied · 16 April 2026

Hi Nick, thanks so much for your review and for choosing to work with us! Wishing you all the best for the future! Thankyou Rebecca at Holders

5/5

Google

The Holders team have been amazing especially for a first time buyer like myself, as the processes can be a bit daunting. But the constant updates on what's going on and what needs to be done was the best thing to have to get my self on the …

Jack · 16 November 2025

Agent replied · 12 November 2025

Hi Jack, thanks so much for your review! Wishing you all the best in your new home 😊 Thankyou, Rebecca at Holders …

5/5

Google

We had a very positive experience with Holders estate agents. Great marketing! We chose them because they were the best value, had the best reviews and marketed the house at the highest price of all the quotes we had and achieved the full …

Jim · 16 December 2025

Agent replied · 26 December 2025

Hi Jim, Thankyou for your review and choosing to work with us! All the best - Rebecca at Holders

5/5

Google

Very happy with the service from Rebecca and the team, great communication and really helpful when guiding us through our first house sale. Wouldn't hesitate to use Holders again.

Matt · 1 December 2024

Agent replied · 8 December 2024

Hi Matt, Thankyou so much for choosing to work with us! Wishing you all the best for the future

5/5

Google

Rebecca sold my house achieving the desired price. The marketing, videos and imagery were the best I had seen on the market and allowed the house to stand out. Rebecca was exceptional at communications between both myself and the buyers. I would highly reccomend Holders Estate Agents.

Andrew · 18 December 2023

Agent replied · 15 June 2024

Hi Andrew, Thankyou for using us to sell your home! We appreciate your kind words! Thankyou, Rebecca - Holders

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Holders Estate Agents's Google reviews

Questions about Holders Estate Agents Loughborough

Has Holders Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Holders Estate Agents, Loughborough won Trusted Agent.

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