Trusted Agent profile · Loughborough

Holders Estate Agents Loughborough reviews

★★★★★ Excellent

106 reviews across 3 platforms

9 Bedford Square, Loughborough, LE11 2TP

Holders Estate Agents's office in Loughborough, at 9 Bedford Square, is rated 4.9 out of 5 across 106 reviews on three platforms, including 97 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

97

Reviews on Google

This office

Facebook logo

5.0 / 5

7

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Holders Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Loughborough office, from every platform, shown as written. First names only.

5/5

Google

“A huge thank you to Katie and Rebecca for their outstanding support and continuous follow-up throughout my first-time property purchase! As a first-time buyer, I felt quite nervous about the whole process, but Katie and Rebecca guided me every step of the way, from viewing properties, negotiating the price, handling all the paperwork, liaising with solicitors, sorting out Stamp Duty, transferring energy suppliers, updating my address, and especially managing the company name Holders on the title deeds. Their patience, clear explanations, and proactive help made me feel completely reassured and confident. Thanks to them, the entire transaction went so much smoother than I expected. I couldn’t have completed this major life step without their excellent service. If you’re a first-time buyer looking for a reliable and caring team, I highly recommend Katie and Rebecca!”

Kin · 11 April 2026

Agent replied · 16 April 2026

Hi Kin, Thankyou so much for your review and I’m so glad we could assist you to purchase your first home! All the best for the future! Rebecca at Holders

5/5

Google

We had a fantastic experience with Holders Estate Agents from start to finish. Their communication is excellent, they kept me informed every step of the way and were always quick to respond to any questions or concerns. Nothing ever felt like too much trouble, and they went above and beyond to make the whole process smooth and stress-free. It’s clear they genuinely care about their clients and take pride in what they do. I wouldn’t hesitate to recommend them to anyone looking for a reliable, professional, and friendly estate agent. Huge thank you to Rebecca and the team 😊

Debbie · 26 March 2026

Agent replied · 16 April 2026

Hi Debbie thanks so much for your review and kind words! Wishing you all the best for your onwards move! - Rebecca at Holders

5/5

Google

Estate agents do not have a strong reputation in the UK but Rebecca and the team at Holders are on a mission to change this. Rebecca has designed a process that is effective and thorough and then her team execute flawlessly. Whilst it is not possible to mitigate for other parties that are incompetent or disingenuous, the team constantly drive the whole process and provide perfect communication. We successfully sold two properties through Holders in a relatively short space of time and I cannot overstate how impressed we were and grateful for an excellent job. Holders are supremely professional whilst being head and shoulders above any other business we have encountered in terms of their service and attention to detail.

Martin · 9 September 2025

Agent replied · 23 September 2025

Hi Martin Thankyou very much for your review and kind words! Good to have worked with you to sell both properties! Thankyou - Rebecca at Holders

5/5

Google

I was in a very difficult housing situation and needed to move quickly. Holders acted fast and made the purchase possible in record time. Communication was excellent throughout, I was kept in the loop at all times, which really helped reduce the stress. Big thanks to Rebecca, Katie, and everyone involved for their hard work and support. Highly recommended.

Kamil · 16 February 2026

Agent replied · 16 April 2026

Thankyou very much for your kind words! Wishing you all the best in your new home! - Rebecca at Holders

5/5

Google

Rebecca and her team have been great managing the sale of my home. From the initial visit to the photos taken on a Friday at 4pm, sent to me to check by 6pm and on Rightmove the same evening! The whole process has been smooth and professional throughout. Her team communicate well throughout and kept me informed. Exchanged contracts yesterday and completing in 3 wks time. Many thanks to you and your team and I would have no hesitation recommending Rebecca Holders Estate Agency.

Lorraine · 25 July 2025

Agent replied · 23 September 2025

Hi Lorraine, thanks for you review and choosing to work with us! Wishing you all the best on your move! 😊 …

5/5

Google

Holders were amazing during our property sale. The way our property was marketed meant it generated a lot of interest. They made it so easy and were so personable during a time when we wanted a hassle free, quick sale. I’d definitely recommend Rebecca and the team to anybody who wants to make their lives easier when selling!

Matthew · 9 November 2025

Agent replied · 12 November 2025

Hi Matthew, Thankyou for your review and choosing to work with us to sell your home! Rebecca at Holders

5/5

Google

Excellent team. Excellent service from start to finish. Initially I called to make an enquiry and Rebecca came out to value for us and very quickly got us on the market. A day for photos a marketing package and our for sale board. Sally and the team in the office are fantastic and nothing was ever too much trouble. We sold on the first viewing and they negotiated and managed the sale throughout with regular, unprompted updates. Communication was excellent as well as keeping things on track with solicitors. It has been seamless and went through in about 3 months. One very happy customer and I will be recommending them to everyone. Thanks again Holders.

Sarah · 20 December 2024

Agent replied · 26 December 2024

Hi Sarah thanks so much for your review and choosing to work with us! All the best for the future! Rebecca - Holders

5/5

Google

I recently sold my property and couldn’t be happier with the service I received from Rebecca and the entire team. From start to finish, they were professional, proactive, and incredibly supportive throughout the whole process. Communication was outstanding at every stage, they kept me fully informed, promptly answered any questions, and made sure I always knew what was happening. They made a stressful process as smooth as the possibly could and gave me complete confidence and peace of mind. The whole team went above and beyond expectations and nothing was ever too much trouble, and they were always willing to step in and help wherever needed. Their attention to detail, dedication, and genuine care made a huge difference. I would highly recommend them to anyone looking to buy or sell a property. A truly fantastic experience from a team that clearly takes pride in delivering exceptional service.

Lisa · 9 April 2026

Agent replied · 16 April 2026

Hi Lisa. Thanks so much for your review and kind words - much appreciated and I am glad we have sold for you. Rebecca at Holders

5/5

Google

Rebecca and her team are an absolute pleasure to work with. In the conveyancing industry, it's invaluable to collaborate with Estate Agents who share the same goal. Rebecca's modern approach to the property market is refreshing and truly stands out, making the entire process seamless and enjoyable. Rebecca and the team's friendly approach and constant availability to support the sales progression makes a significant difference and Rebecca and her team are truly an asset to the industry. I look forward to the continued success and growth of Holders Estate Agents and would highly recommend their services to anyone looking to sell their property. Donna x

Donna · 22 October 2024

Agent replied · 23 October 2024

Hi Donna. Thankyou so much for your lovely review and likewise - same to you! 😊 …

5/5

Google

I would like to Thank Rebecca and Ben and the whole team at Holders for everything they have done ,for their support and putting my property on the Market ,explaining everything to me about the process and never feeling under any pressure from them,they have been friendly approachable but professional at all times, When I decided to use them to sell my house they were an extremely Good price ,and after arranging a suitable time and date with me ,again under no pressure they came out and took photographs ,they explained what happens next and my house was listed ,and im so Happy I got the full asking price ,I can't Thank them enough for making what I thought was going to be a stressful time ,into an enjoyable experience I would thoroughly recommend Holders Thankyou so much x

Julie · 2 October 2024

Agent replied · 23 October 2024

Hi Julie, Thankyou so much for choosing to work with us and I’m pleased we sold your property for you! Wishing you all the best for the future 😊x …

5/5

Google

Millie was incredibly helpful throughout my property purchase, especially when it came to appointing third-party companies. She took all the stress out of the process by recommending reliable, trusted partners and arranging everything promptly on my behalf. The communication from the team was excellent!

Marinella · 26 November 2025

Agent replied · 26 December 2025

Hello, Thankyou so much for your review! I will be sure to let Millie know your comments. All the best, Rebecca at Holders

5/5

Google

I could not recommend Holders highly enough. From the very start of the process, Rebecca and her team were on top of everything. They made things happen, kept the process moving, dealt immediately with any questions, kept me fully …

Professor · 16 December 2025

Agent replied · 26 December 2025

Hi Stephen, Thankyou so much for your review and choosing to work with us! All the best, Rebecca at Holders

5/5

Google

We sold our house through Holders a few weeks ago were very happy with the service that they provided. We found them to be very helpful at all stages of the process and were particularly impressed with the speed of their communication. It appeared to be very much a team effort with all members of the team able to deal with any of the queries that we had and as a result we were not left waiting for one single person to respond. We would recommend Holders to anyone considering selling their house. A big thank you to Rebecca and her team.

John · 27 July 2024

Agent replied · 26 August 2024

Hi both, Thankyou for your review and choosing us to sell your home. Wishing you all the best for the future and your onwards move. Rebecca - Holders

5/5

Facebook

A big thank you to Rebecca and her team for your expert guidance and hard work in selling our home you made it so much easier and we really appreciated your help. Would highly recommend Holders if anyone is looking for a hardworking and professional estate agent 👋👋😊

Carol · 15 September 2025

Agent replied · 22 September 2025

Hi Carol, Thankyou for your review and choosing to work with us to sell! Wishing you all the best for the future 🤗😊

5/5

Google

We are a professional property buying company and recently completed the purchase of a property through Holders Estate Agents. The entire process, from start to finish, was handled with exceptional professionalism. We strongly recommend their services. A special mention to Rebecca, who was an absolute delight to work with, efficient, approachable, and always helpful. Thank you, Holders Estate Agents, for making this a smooth and pleasant experience!

Calibre · 15 January 2025

Agent replied · 22 January 2025

Hello, Thankyou for your review and congratulations on your purchase! Thankyou, Rebecca at Holders

5/5

Google

I had a great experience with Holders Estate Agents from start to finish. The team were professional, approachable, and kept me informed throughout the entire buying process. They made what can be a stressful experience feel smooth and well managed, always happy to answer questions and offer reassurance when needed. I really appreciated their efficiency and attention to detail. I wouldn’t hesitate to recommend Holders to anyone looking to buy a property, thank you for helping me secure my new home!

James · 16 January 2026

Agent replied · 16 April 2026

Hi James Thankyou very much for your review and congratulations on your purchase. Wishing you all the best in your new home. Thankyou Rebecca at Holders

5/5

Google

We are so glad we chose Holders to help us sell the house. They helped us find a buyer within 2 weeks of putting it on the market, and we really felt they were in our corner throughout the process. The best thing was dealing with a whole team that was incredibly proactive and responsive, and being in a WhatsApp group with them made the communication very smooth and pleasant. The whole process (no chain on either side) took just 3 months. Thank you, Rebecca and team at Holders

Angela · 9 August 2025

5/5

Google

A great estate agent to work with from start to finish of the sale of my house. I had no experience at all of selling a house so it was all new to me but Rebecca and Ben made it so easy for me. Excellent coverage of my house from the original photos and video, updating along the way as my house was cleared. I had moved a bit of a distance away so it was all left in their hands. Really nice people to work with and that makes a world of difference. Would thoroughly recommend.

Kevin · 17 March 2024

Agent replied · 15 June 2024

Hi Kevin, Thankyou for your review! We are so glad to have you sold your property for you. All the best, Rebecca - Holders

5/5

Google

Rebecca and her team have been so professional and supportive with the sale of our bungalow which we were worried about at a stressful time. 100% get in touch if selling a property you won’t be disappointed

Mark · 13 October 2025

Agent replied · 12 November 2025

Hi Mark, Thankyou for your review and for choosing to work with us! All the best for the future - Rebecca at Holders

5/5

Google

I’m very pleased with the service I received from Holder for my home sale. It was my first time selling, and whilst the process can be daunting, Rebecca and the team were fantastic every step of the way, even despite the external pressures faced at the end of last year when trying to find a buyer! Their communication throughout was excellent and I would highly recommend them to anyone looking for top-notch real estate services.

William · 25 May 2024

Agent replied · 15 June 2024

Hi William, Thankyou so much for choosing us to sell your home! All the best for the future. Rebecca - Holders

5/5

Google

Excellent Service In selling our late mothers house we considered three Loughborough estate agents. The initial telephone contact with Rebecca at Holders was superior to the other two and Rebecca was the only one who didn’t change either the person inspecting or the day/time of inspection. Having seen all three agents Rebecca’s market knowledge was the best. In addition, Holders proposal was significantly more modern than the others with online marketing and use of social media to build interest being major parts of the marketing strategy. This complimented more traditional methods such as a For Sale Board and property particulars. We were advised of all viewings beforehand, they were carried out in person by Rebecca or Ben and feedback was provided the same day. All offers were reported within a very short time of being received and their advice in drawing the offers together was excellent. Once an offer had been accepted Rebecca was proactive in liaising with the purchasers, our solicitors and us. When we needed to contact Rebecca or Ben one of them was generally available and when this wasn’t the case they would either call back or message quickly. Some of the other agents have large teams and consequently multiple people dealing with an instruction. Personally I don’t like this and thankfully it wasn’t the case with Rebecca and Ben. They are a small team who brought real professionalism energy and enthusiasm to our instruction. We have no hesitation in recommending Holders. PE

Philip · 16 February 2024

Agent replied · 15 June 2024

Hi Philip, Thankyou for your kind review. We are so pleased we could assist on the sale, wishing you the best for the future. Thankyou, Rebecca - Holders

5/5

Google

Having engaged with 3 local estate agents, we selected Rebecca at Huntleys because of her high professionalism, personal customer focus and infectious enthusiasm. Quite simply, it was the best decision we made in our house move process. In fact, the chain would never have ‘completed’ without Rebecca, she was magnificent. We can’t speak highly enough of her and have and will continue to recommend Rebecca to all our friends. In a world where dealing with suppliers has become impersonal and transactional, it is a delight to work with someone who makes you feel like she cares as much as you do about completing your house move. A 5 star service in every sense of the phrase.

Steve · 18 December 2023

Agent replied · 15 June 2024

Hi Steve, Thankyou so much for your kind words and lovely review! We are so pleased to have you moved and settled in your new home. Best wishes - Rebecca at Holders

5/5

Google

Holders Estate Agents are in my view the best estate agents I've ever used. Professional, quality, knowledgeable, approachable and top customer service. I sold my house in Loughborough and this would have been so much more difficult as I lived over 2hrs away but Rebecca and the team made it totally possible and the sale was completed in July 2023. Ben who works for Holders Estate Agents undertook most of the viewings and he always went the extra mile. I can't thank this Estate agents enough and I would totally 100% recommend others to sell/buy with them.

Gill · 18 December 2023

Agent replied · 15 June 2024

Hi Gill, Thankyou for your kind words and entrusting us to sell your property! All the best - Rebecca at Holders

5/5

Google

Both Rebecca and Ben at Holders have been absolutely fantastic throughout the entire process. Nothing was too much trouble and as soon as I needed to ask a question etc they came back to me straight away. I have brought and sold a few properties over the past few years and it can often be really stressful. I have to say that I have never had such a high level of service from any other agent and have already recommended them to others. For anyone looking to sell a home is strongly recommend giving these a call. Thanks to Rebecca and Ben again, you have both been great and you’ll be the first person I call when I next need to market my property.

Joe · 18 December 2023

Agent replied · 15 June 2024

Hi Joe, thankyou for your kind words and choosing ourselves to market your property! Best wishes, Rebecca - Holders

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Holders Estate Agents's Google reviews

Questions about Holders Estate Agents Loughborough

How many reviews does Holders Estate Agents Loughborough have?

Holders Estate Agents's Loughborough office has 106 reviews across three platforms: 97 on Google, 7 on Facebook, 2 on Trustpilot.

What is Holders Estate Agents Loughborough's rating?

Holders Estate Agents Loughborough is rated 4.9 out of 5 across all 106 reviews, and 5.0 out of 5 on Google from 97 reviews.

Has Holders Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Holders Estate Agents, Loughborough won Trusted Agent.

Where is Holders Estate Agents's Loughborough office?

Holders Estate Agents Loughborough, 9 Bedford Square, Loughborough, LE11 2TP.

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