Every review we hold for the Loose Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recommend Page and Wells very highly. We found James very helpful when buying our bungalow in Coxheath. He was very professional, helpful and cheerful. He kept us updated all the way along. Thank you for our homebuyers pack that was a nice touch.
Annette · 11 October 2021
Agent replied · 6 July 2023
Hello Mrs Moore. Thank you very much for your very kind review. We strive for excellent customer service and we were thrilled to help you with your purchase .We wish you every happiness in your new home. Warm wishes to you both from all at Page and Wells Loose
★★★★★ 5/5
GoogleExcellent customer service and very pro-active. Would highly recommend to anyone wishing to selling their property.
Jennifer · 16 April 2024
Agent replied · 22 October 2024
Dear Jenny Keep
Thank you for taking the time to share your positive experience with our services. Your recommendation means a lot to us. It has been a pleasure to assist you selling your property. Wishing you all best in your new home from all the team at Page and Wells Loose Office
★★★★★ 1/5
TrustpilotDon't let them waste your time
We were with P&W for about 6 months (pre covid) and in that time we had very few viewings but also no advice on what we could to do improve this and no support or discussion on altering the price. A phone call from them was so rare there was more chance of The Queen giving me a bell on the mobile. We did get some offers in but they just fell through after a few months because P&W’s financial checks were so inadequate they failed to spot the small issue that the Buyers couldn’t afford it. When we signed up I was made to feel uptight about asking how we walk away after the initial term if we weren’t happy. David said over a handshake “If you want to leave you can, there’s nothing I can do”, but sure enough, when we wanted to leave the contract came out and we had to serve notice despite us feeling they were in breach when they failed to secure the property to our satisfaction after a viewing. We went with another estate agent and one of the Buyers came back. The new estate agent didn’t entertain them at all because within 5 minutes they failed the financial checks and they were shown the door. Whatever P&W are financially checking, its not enough. We then sold to a new buyer who was an absolute dream through an estate agent we trusted.
Honest_Review · 15 September 2020
★★★★★ 1/5
TrustpilotWe bought our house with page & wells
We bought our house with page & wells, they were very professional.A year later we decided to rent the house. They were very good again until they found us a tenant, I was expecting them to send me the contract to approve & sign it, I said to the lady responsible I want to see the contract in advance, she agreed over the phone ( although she denied later that I asked her to do so). She asked me if it was ok for her to hand over the keys to the new tenants, I said yes, but I was still waiting for the contract to sign.Two days after she handed the keys to the new tenants I asked her for the contract, and how did they move in before signing the contract, she said she signed the contract on my behalf, I told her but I asked you I want to see the contract first, she said you must asked someone else not me !!She emailed me the contract, it wasn’t right, the summary didn’t include both tenants names, the guarantor’s name was not there as well, and my name was not the same as in the passport.More than a week now, I’m waiting for them to correct the contract with no results.I even didn’t get the first rent not even a bill.I don’t recommend them for renting.
Dr · 16 February 2020
★★★★★ 5/5
GoogleDuncan, James and Ann at Page and Wells in Loose navigated us through a tricky and protracted sales process resulting in successful exchange. We are very grateful. Their communication was excellent and their experience invaluable. Thank you Page and Wells Loose.
Rupert · 11 October 2021
Agent replied · 6 July 2023
Thank you for your kind comments. We strive to achieve excellent customer service and are so pleased that you experienced this. We wish you many happy memories in your new home and thank you for your business. Best wishes from all at Page and Wells
★★★★★ 5/5
TrustpilotProfessional and helpful.
We had a really good experience with Page and Wells. They got the property marketed quickly and found a buyer in good time. But what also mattered was how quickly they responded to queries and how well they understood our particular concerns. A pleasure to deal with. John and Dick Booth
Dick · 11 December 2023
★★★★★ 5/5
TrustpilotPage and Wells Bearsted - superb
Page and Wells Bearsted office provided a very professional service and went well beyond any normal Estate Agents services for us and at no extra cost. It was a pleasure to deal with all of the team who were welcoming, knowledgeable and very well coordinated.Sound unbiased advice and speedy responses throughout, what more ccan you ask for.
Rusty · 9 July 2023
★★★★★ 5/5
TrustpilotBe from Page & Wells provided an…
Be from Page & Wells provided an excellent service from start to finish and with her determination and sheer drive, all obstacles were overcome and the sale completed with relative ease. This linked with the courtesy, professionalism and effective response of the team at the Larkfield office means I have no hesitation in recommending Page & Wells as they will exceed your expectations.
Steve · 2 January 2023
★★★★★ 5/5
TrustpilotExcellent Company
From when we first contacted page and Wells for a valuation we have been impressed by the commitment and professionalism. However, Adam Aelen in particular has been fantastic throughout our house selling process. He provided regular updates and was often instrumental in helping to keep the chain moving when it started to slow. He was really patient and happy to answer any questions we had.We would thoroughly recommend him and the wider team. Thank you!
John · 17 March 2021
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from the Page & Wells Maidstone branch and Michelle in particular, who I dealt with for a sale and related purchase. The overall level of service and professionalism was absolutely first class from start to finish.
D · 31 January 2022
Agent replied · 6 July 2023
Dear David, Thank you very much for your kind review. We wish you all the very best in your new home.RegardsPage & Wells
★★★★★ 1/5
TrustpilotAvoid at all costs
Page & Wells might perhaps have been a good agent in the old days, when houses were sold to someone you already knew, or who came into the shop to enquire. But they have absolutely no clue *whatever* about selling properties in the 21st century. Throughout the whole of my 16 week contract, my house never came up at all in a search for properties for sale in my area. It never even appeared on most sales websites. Their communications skills are *completely* absent. They never could be bothered to keep in touch - I had more calls from other estate agents, than I ever did from them. Avoid, do go elsewhere, is my strong advice. Just useless.
Jerry · 29 July 2019
★★★★★ 5/5
TrustpilotFantastic customer service, professionalism and expertise!
Page and Wells handled the purchase of our property. From start to end, the process was very efficient and pleasant. Coral and Be deserve a special call out for being ever helpful, communicative and professional. The experience has very much persuaded to me to use Page and Wells if we were to ever sell our house!
Sarah · 19 April 2023
★★★★★ 5/5
TrustpilotExcellent
Good service. Nice and very helpful staff, especially Michelle Varney in Maidstone Page&Wells.
Tatjana · 18 October 2022
★★★★★ 5/5
TrustpilotVery smooth process when purchasing a…
Very smooth process when purchasing a property recently. Adam kept up very good communication throughout
Ben · 5 July 2022
★★★★★ 5/5
TrustpilotI prefer page and well
I prefer page and well, they are so helpful especially Nikki and Francesca Thankyou
DIVYA · 21 July 2022
★★★★★ 5/5
TrustpilotI have used Page and Wells Bearsted
I have used Page and Wells Bearstedoffice on numerous occasions and Ican't fault them.lan, Mike, Lynne and Nicola have alwaysbeen professional, friendly and veryhelpful.I would definitely use them again.
Terry · 24 August 2022
Agent replied · 6 July 2023
Thank you for your kind review Terry, it's great to hear you were happy with the service provided and we wish you all the best in your new home. If we can be of any assistance in the future, please do not hesitate to contact us.
★★★★★ 5/5
TrustpilotPurchased a property through Page&Wells…
Purchased a property through Page&Wells Larkfield, had a really positive experience. The branch manager and the team could not have been more helpful and were always current with information and status of the process
Stephen · 22 July 2024
★★★★★ 5/5
TrustpilotFrom the very beginning of my search…
From the very beginning of my search for properties with Page and Wells I found their service to be exemplary. Even the basic things like only offering properties within my budget and adhering to my requests was a refreshing change from that of my experience with other agents.I would certainly recommend this Maidstone branch and would be keen to use them again, should my circumstances change.
Daniel · 24 November 2021
★★★★★ 5/5
TrustpilotI would highly recommend Page & Wells…
I would highly recommend Page & Wells as letting agents. They have effectively managed my property for the past 9 years & have recently commenced a new tenancy, after our previous tenant was resident for nearly 7 years. I have found the entire team to be highly professional & courteous in their approach & their service has been exceptional throughout the commencement of the new tenancy.
Alison · 22 November 2021
★★★★★ 5/5
GoogleVery much enjoyed working with James and Adam. Quite a stressful move facilitated and supported throughout the process. Would highly recommend the team at Loose. Many thanks
Pam · 11 October 2022
Agent replied · 6 July 2023
Dear Pam Cooke
Thank you for your kind review. We work hard to meet high standards of customer service, and we’re happy to hear we hit the mark for you. We wish you all the happiness in your new home! Best wishes from all of us at Page and Wells
★★★★★ 5/5
TrustpilotHouse sale in Barming. Superb service. 10 out of 10.
Outstanding service. David Page proved himself to be knowledgeable about the local housing market and gave excellent advice. He and his team went over and above to help get the house sold, putting a lot of time into the process. Whenever I had to contact the office, I always got a speedy response, even in the middle of the covid pandemic. I could not fault David and his excellent team.
Philip · 16 January 2021
★★★★★ 5/5
TrustpilotHome move
We have recently sold our home through Page and Wells, Loose Office.We have always found all staff to be professional, supportive and extremely efficient. James especially is always polite, helpful and always willing to offer advice and take the time to listen to any concerns.We would definitely recommend Page and Wells to anyone looking to sell or purchase a house in the area
Jackie · 9 April 2022
★★★★★ 5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Josh from Page & Walls to rent my dream home, and I am absolutely delighted with the service and expertise they provided. From start to finish, their professionalism and dedication to helping me find the perfect property were outstanding.
Pawel · 13 September 2023
★★★★★ 5/5
TrustpilotThank you Page & Wells!
Thank you! We highly recommend Page and Wells for their professionalism, fairness and for going that extra mile. We have purchased and sold properties through our local branches and were exceptionally pleased with the service. The property market can be quite daunting and stressful. Staff were always on hand, friendly and honest. If you are going to use an estate agent, use a good one! Page and Wells!
Jenny · 2 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.