Trusted Agent profile · Loose Road

Page & Wells Loose Road reviews

4.8

★★★★★ Excellent

274 reviews across 3 platforms

2 Boughton Parade, Loose Road, ME15 9QD

Page & Wells's office in Loose Road, at 2 Boughton Parade, is rated 4.8 out of 5 across 274 reviews on three platforms, including 54 Google reviews rated 4.8.

Google logo

4.8 / 5

54

Reviews on Google

This office

Facebook logo

3.9 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

209

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Loose Road office, from every platform, shown as written. First names only.

5/5

Google

I have brought and sold through page and wells and found them professional and very helpful throughout. I found with my recent sale they were brilliant at keeping me updated through the process. They communicated with the buyer when things were slowing down enabling things to speed up. My solicitor commented on how helpful they were at helping things move. They were always there to answer questions when needed. Thank you James, Adam and Team at Loose.

Christina · 16 April 2024

5/5

Google

Positive first impression with a friendly approach and genuine enthusiasm to sell my home. House went under offer at full asking price after 3 weeks of marketing and exchange of contracts after 8 weeks with impressive sales progression service.

Jane · 14 September 2025

5/5

Facebook

I loved my first estate agent when we bought and sold but now I have met Sam and Steve at Larkfield, Page and Wells and I adore them! When people say “nothing is too much trouble” they throw that statement out there... Sam and Steve had the hardest chain and at times the most ludicrous sale with our house and the things they did to get our exchange over the line were nothing short of amazing. I had phone calls and replies to emails past 6pm to reassure and update me. The literature and advertising of our home was brilliant with great attention to detail. We went on the market in July and went under offer and sold a month later. They then worked tirelessly to ensure our long chain didn’t collapse. I am 99% sure if we’d gone with another agent we wouldn’t have exchanged yesterday, the negotiations and rapport needed to manage the other agents and solicitors in the chain was paramount and Sam & Steve were a brilliant double act. Thank you so much! I’ve already started recommending you to people.

Holly · 1 December 2018

Agent replied · 23 December 2025

Thank you very much for your positive feedback on the service you received from Page and Wells in particular Sam and Steve. We are thrilled that you are recommending us already, much appreciated! With best wishes The Page and Wells Team.

5/5

Google

I have sold my house through Page and Wells (Loose), and decided to use them because of their local knowledge of the area. I thought the photos and the ehouse viewing of the house, were excellent, along with the description of the house. I found the communication with Duncan Wills, James Palin and Adam Aelen, to be open and transparent and professional from start to finish. If you are looking to sell or buy a property in the Loose area, I have no hesitation in recommending Page and Well (Loose).

Jeffrey · 18 October 2024

Agent replied · 22 October 2024

Dear Mr Wright Thank you for your kind words! We're thrilled you had a great experience with our team and are pleased with the service you received. Wishing you all the best in your next chapter from Page and Wells Loose Team

5/5

Trustpilot

Absolutely outstanding, phenomenal service

I don’t know where to begin…I just purchased my first home and the team from Page & Wells in Larkfield could genuinely not have made it a better experience for me if they tried!Phil (the branch manager) went above and beyond from start to finish. He kept me in the loop even when there was no news, he reassured me when things were looking rocky and he knew all the details end-to-end process like the back of his hand.I had 100% faith in Phil and his team, this was important because it was all new to me.Phil, Coral and everyone else from Page & Wells didn't just handle the process professionally but they felt like great friends/ family by the end of it. This hasn’t been excellent customer service, it’s been absolutely outstanding.Thank you once again to Phil, Coral and Page & Wells.

Ollie · 20 August 2023

5/5

Google

Pages & Wells Loose office is amazing, very very high standards, caring and supportive. Can't recommend them highly enough. It was a move we needed to make to be nearer family and was a very difficult time. James was a true Star, he was so kind and went that extra mile.

Buttercup · 14 April 2023

Agent replied · 6 July 2023

Dear Buttercup Thank you for reaching out and leaving an excellent review. We’re thrilled that you were satisfied with our services and we wish you all the best in your new home! From all the team at Page and Wells Loose Office.

5/5

Trustpilot

Page and Wells - highly recommended

Page and Wells were so helpful in our house sale. Michelle and David were professional, easy to contact and kept us up to date throughout the whole process. The price was very reasonable and they even helped us as a buyer, showing us properties that fitted all our criteria. I would definitely recommend using them for house sales or purchases, we were very impressed!

Sophie · 24 July 2021

Agent replied · 6 July 2023

Dear Sophie, Many thanks for your kind review. I am pleased to hear that you were impressed with the service levels offered by our Maidstone office & would look to recommend us to others in the future. Best wishesPage & Wells

5/5

Trustpilot

Fantastic Service from Bearsted Team

Was impressed with the service throughout and the fantastic communication of the Bearsted Page and Wells team. Very quick to get on the market from initial valuation, they did all the viewings with no hassle to ourselves. Once the property was sold, they kept us informed throughout. A special mention to Nicola and Mike who were superb at liaising with the chain to keep things moving at the end to reach exchange. Would highly recommend the Bearsted team.

T · 18 July 2023

5/5

Trustpilot

Excellent Service from Page and Wells

The staff (Phil, Sam and Izzie) at Page and Wells, Larkfield are to be congratulated on the brilliant service they provided in selling our home. Always quick to respond to any questions we had and most professional.

John · 30 July 2026

5/5

Google

We have been really happy with how the whole selling process went with Page & Wells. The photos/virtual tour they produced were excellent and nothing was to much trouble for them from viewings to chasing enquiries with the buyer etc. would highly recommend James and all the team.

Martin · 14 April 2023

Agent replied · 6 July 2023

Dear Martin Gadd. Thank you for reaching out to usl. We're thrilled to hear your feedback and thank you for your 5 star review! We work hard to meet high standards of customer care and we're happy to hear you were pleased with your … More

5/5

Trustpilot

Thoroughly Recommend

Mike and the team impressed from the start. We really felt that they understood the local market and were giving us honest advice. A quick sale was achieved but we did encounter issues lower down the chain due to changing market conditions. The team were very supportive and did all they could to keep pressure on the various parties. Thanks too to Nicola for responding promptly and calmly during the stressful concluding stages. Highly recommend

Helen · 25 July 2023

5/5

Trustpilot

Excellent, genuinely caring estate agent

The level of service and support we received from the whole team at Page and Wells Larkfield, but particularly Phil and Be, has been outstanding from the outset. We have just completed a very lengthy and difficult sale and both Phil and Be have navigated us through every hurdle, going above and beyond to mitigate the shortcomings of other parties in the chain. Communication was excellent throughout, so we always knew what was happening and what our choices were. What made them really stand out when we were choosing an agent was that they genuinely understood what the move meant to us as a family and worked tirelessly to help us realise our dream.

Tiggywinkle · 15 January 2023

5/5

Trustpilot

Page and Wells are an exceptional estate agent

Be at Page and Wells, Larkfield was exceptional from start to finish and helped us hit a very tricky deadline after nearly a year of let down from another agent. Be was helpful and informed throughout, she took control of the situation and we were never in any doubt that our sale (and entire move) was in safe hands. Her communication was second to none, not just to us, but throughout the chain. Be was away as we were getting towards exchange but left us in the very safe hands of Phil who was also incredibly communicative and supportive. Throughout the whole process we always felt that we were their priority, and that they genuinely cared about us and our move. I could not recommend them enough. Estate agents get a bad name, but that wouldn't be the case if they were all like the team at Page and Wells in Larkfield.

Ella · 6 January 2023

5/5

Google

This is the second time using page & wells and I could not recommend them enough. From start to finish the communication was outstanding and both James and Adam were on hand to deal with any queries. We were fortunate to sell our house …

Shay · 14 April 2023

Agent replied · 6 July 2023

Dear Shay Valler Thank you for taking the time to leave us this amazing review about your experience with us. We wish you all the best with your new venture! From all the team at Page and Wells Loose Office.

5/5

Trustpilot

First class service received from from…

First class service received from from Michelle Varney at Page and Wells. My husband and I purchased a house through this estate agent. Michelle was always very helpful, polite and professional. Thanks to Michelle we are in our forever home. Best service we have received in a very long time. We would recommend this company to anyone interested in selling or buying a property.

Maria · 1 March 2024

5/5

Trustpilot

First class service

First class service! Mike Fisher of Bearsted Branch gave us the best valuation then got immediate viewings and got the asking price. Negotiated the complex chain through to completion. Well done to Mike and a special mention to Nicola Crouch for the never ending update! Thank you very much!

Agnes · 17 October 2022

Agent replied · 6 July 2023

Thank you for your kind review Agnes, we're extremely pleased to hear you were happy with the service provided and we wish you all the best with your future endeavours. If we can be of any assistance down the line, please not hesitate to contact us. Regards

5/5

Trustpilot

Very happy seller!

From the get go, Page and Wells were fantastic. They came and provided us with a realistic estimate but did advise the potential ups and downs of house selling. We instructed them shortly after, within a week they had enough viewings booked to take up a whole day of visit slots. We were able to leave the house for the day and leave Adam in charge. We had a number of offers come in and managed by Page and Wells we accepted an offer we were very happy with. Adam and the team were then very easily contactable throughout the process and were friendly and helpful all the way through to the day of completion. I would thoroughly recommend dealing with them for any house sales in the future.

Vici · 25 July 2022

5/5

Trustpilot

Purchase of Property in Maidstone Through Page&Wells

Extremely helpful and supportive experience throughout the entire process of my property purchase through Page& Wells Maidstone Office.Michelle Varney the Senior Sales Negotiator in the Office was amazingly helpful and extremely proactive in dealing with any queries I had efficiently and promptly. I can't praise Michelle enough for all the effort she put in to ensure my property purchase proceeded smoothly and with the very minimum of stress. It was so reassuring to know that I could contact Michelle to get help with any concerns I may have had. Thank you and really well done Michelle. I am now happily settled in my new home

Patricia · 14 June 2022

5/5

Trustpilot

Cannot Fault Them

Went through Paige & Wells in Maidstone regarding a flat me and my partner went to view, Nikki Chaney was amazing at keeping us updated and even on completion it was the little touches like the welcome boxes, I've used their reporting service once where my hot water was having a blip but still had extremely good service from them, nothing appears too much trouble for these guys and massive thank you to Nikki for making it so easy and simple for us

Siobhan · 19 May 2022

5/5

Trustpilot

Best landlords agent we have ever had

Best landlords agent we have ever had. Not even exaggerating. Even issues that seem really minor and I feel daft for reporting Karen (Maidstone Branch) deals with immediately and efficiently. Not the same issues you usually find with a landlords agent at all. Usually you would wait months to have an issue resolved. Not with Page and Wells. From start to finish the process of signing paperwork, moving in and being looked after as tenants has been absolutely flawless. If you are looking at moving out for the first time or have had poor experiences with others, come to these guys - absolutely painless and Karen is simply lovely.

Georgia · 3 February 2022

5/5

Google

Bought our first property with Page & Wells and we had a great experience. We mainly spoke with James, however the whole team as well as him are extremely helpful, knowledgeable and friendly. They were very responsive to calls and emails when we had questions, or when our solicitors’ required documents. Highly recommend to others!

Karina · 17 December 2024

Agent replied · 12 December 2024

Dear Karina Thank you so much for taking the time to leave us a review. Your feedback means a lot to us, and we’re thrilled to know you had a positive experience with our team. If you ever need our assistance in the future, please don’t hesitate to reach out. From all the team at Page and Wells Loose Office

5/5

Google

From start to finish Duncan and his team provided exemplary customer care and service. When Duncan arrived to take the photographs - I was frantically flapping and behind schedule - trying to hide my childrens toys under the stairs and cover with a curtain. Duncan calmly took off his jacket, rolled up his sleeves, picked up the staple gun and we hung the curtain together to create a more aesthetically pleasing photo! Professionalism, positivity and practical skills made the world of difference and completely calmed a moment of anxiety.PositiveResponsiveness, Quality, Professionalism, Value

Emily · 23 October 2021

5/5

Trustpilot

Page & Wells Pure Excellence.

I contacted Page & Wells Loose branch to sell my home & when James came around I knew exactly who I was going with, as soon as he walked through the door we received a warm, friendly & professional welcome, I can honestly say James was with us from the beginning right the way through to the end, selling your home is extremely stressful but James looked after us all the way through, he couldn’t be more helpful, all problems, the silliest of questions we had, he dealt with, James and Page & Wells really made our dreams come true. We moved from Coxheath, Maidstone to a lovely property by the sea... & you know what, he then done exactly the same for my elderly parents, moved them from Maidstone to St. Mary’s Bay... Elderly couple, not on the internet, absolutely not a problem, again looked after them from start to finish.... I would hand on heart recommend Page & Wells to everyone..... Friendly, Helpful & Professional all the way through your move..... James you’re a star, Thankyou David & Gail

David · 26 July 2021

5/5

Facebook

We sold our home through Page and Wells Bearsted branch. The service was outstanding. I had recently been involved with another agent selling my Mothers house and Page and Wells proved themselves to be in a different league with their service and professionalism. We would like to thank Ian, John and all the team from Bearsted.

Kathy · 12 September 2018

Agent replied · 23 December 2025

Thank you very much for your positive comments on our service. We are delighted to hear we helped the process to run smoothly. From the Page and Wells team.

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Questions about Page & Wells Loose Road

How many reviews does Page & Wells Loose Road have?

Page & Wells's Loose Road office has 274 reviews across three platforms: 54 on Google, 11 on Facebook (across the whole business), 209 on Trustpilot (across the whole business).

What is Page & Wells Loose Road's rating?

Page & Wells Loose Road is rated 4.8 out of 5 across all 274 reviews, and 4.8 out of 5 on Google from 54 reviews.

Where is Page & Wells's Loose Road office?

Page & Wells Loose Road, 2 Boughton Parade, Loose Road, ME15 9QD.

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