Every review we hold for the Longham office, from every platform, shown as written. First names only.
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5/5
GoogleI only had a flat rental with them for a short time but they were all very professional, helpful and friendly. I can highly recommend them.PositiveProfessionalism
Carol Β· 12 June 2021
Agent replied Β· 11 June 2024
Hi Carol, Thank you very much for your kind review. I am glad you were pleased with our service during your tenancy and I hope you are very happy in your new Home. Best Wishes All The Girls at S&W
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5/5
FacebookAmazing service from Steff and all the team of Southern & West Lettings they are the best! Always sorting any issues quickly and professional.
Sofia Β· 4 May 2021
Agent replied Β· 23 December 2025
Thank you π β€οΈ
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5/5
GoogleWe have recently done business with Steff at Southern and West Estate & Letting Agents, highly recommend. Very professional and pleasure to work with.
Faizan- Whole In one Golf
Faizan Β· 13 June 2019
Agent replied Β· 11 June 2024
Hi Faizan, Thank you very much for your kind review. I am pleased you are happy with our service,
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1/5
GoogleWorse agents in Bournemouth. Bad communication and very unfair. Avoid like a plague. They also remove genuine reviews. Have a look on Facebook for more details
Arturas Β· 12 June 2020
Agent replied Β· 11 June 2024
Hi Arturas, I am sorry you felt you had a bad experience with us. I have tried to find you on our system so that I can contact you to find out why our service was dissatisfactory, but I could not find any of your details. Could you kindly contact me on info@southernandwesthomes.co.uk or 01202 232323 as feedback is very important to us and we are always striving to improve our services. I look forward to hearing from you.
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5/5
GoogleFantastic service, couldn't help you enough and very patient.. Thankyou for making my move run so smoothly. Highly recommend.
Abbie Β· 12 June 2021
Agent replied Β· 11 June 2024
Hi Abbie, Thank you very much for your kind review. I am so pleased that you were happy with our service and I hope you have settled in nicely to your new home.
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5/5
GoogleThe team have given us a great service and we have got tenants into our property very easily and quickly.
Jeremy Β· 12 June 2020
Agent replied Β· 11 June 2024
Hi Jeremy, Thank you very much for your kind review. I am so pleased that you were happy with our service and I hope we can assist you with finding a new suitable tenant again in the future. Best Wishes All the Girls at S&W.
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1/5
GoogleReally bad customer journey. Avoid
Jessica Β· 13 October 2022
Agent replied Β· 11 June 2024
Hi Jessica
I am sorry you felt that you had a bad experience with our service. If you could kindly contact me directly steff@southernandwesthomes.co.uk I will be happy to look into your grievance further. We love to hear about how we can improve our services in the future and hope to resolve whatever it was that caused you to leave a bad review.
Many Thanks
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5/5
GoogleReally friendly and helpful staff. Never have any problems. Would highly recommend.
Harriet Β· 13 October 2021
Agent replied Β· 11 June 2024
Hi Harriet
Thank you for your lovely review. You are an excellent tenant and we hope you will enjoy your home for many years to come,
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5/5
FacebookGreat customer service! Steff and Sophie have been amazing. They were very helpful and done extra mile to accommodate my needs towards getting the flat. Thank you to this wonderful team. Keep the hard work. π₯°
Beatriz Β· 12 September 2022
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5/5
FacebookGreat service from a wonderfully helpful team.
I felt genuinely looked after.
Many thanks!
Zak Β· 10 February 2021
Agent replied Β· 23 December 2025
Thanks Zak thatβs really nice if you. I hope youβre very happy in your new home π‘
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1/5
GoogleNot very professional. I would suggest to avoid.NegativeResponsiveness, Quality, Professionalism, Value
Dorship Β· 12 June 2021
Agent replied Β· 11 June 2024
Hi Dorship Couriers, I am assuming this is unfortunately a fake review, because I cannot find this company anywhere on google or Companies House? Nor have you ever left any other reviews before? However, if this is not the case, please do contact me on info@southernandwesthomes.co.uk or 01202 232323 as feedback is very important to us and we are always striving to improve our services. I look forward to hearing from you.
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4/5
GoogleAlways a quick response via email, and a friendly welcome at the office.
Callum Β· 12 June 2020
Agent replied Β· 11 June 2024
Hi Callum, Thank you very much for your kind review. I am pleased that you were happy with our service and I hope we can assist you again in the future.
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5/5
GoogleNice bunch of people to work with and always very helpful. Would recommend.
Luke Β· 13 June 2019
Agent replied Β· 11 June 2024
Hi Luke, Thank you very much for your kind review.
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5/5
FacebookGreat service from Steff and Sophie over the last few years whilst weβve rented. Always have sorted any problems out promptly, always so friendly and lovely βΊοΈ
Emma Β· 2 August 2022
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5/5
GoogleRating only, no written review.
Maria Β· 13 September 2026
Agent replied Β· 13 October 2026
Thank you so much for the 5 star review! We really appreciate it and are so pleased you had a great experience with us.
Best wishes from all of us at Southern & West Lettings!
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5/5
GoogleLovely staff, would highly recommend!
M Β· 12 June 2020
Agent replied Β· 11 June 2024
Hi Maz, Thank you very much for your kind review. I am pleased that you were happy with our service and I hope we can assist you again in the future.
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5/5
GoogleAmazing Team and services!!
Nuno Β· 13 June 2019
Agent replied Β· 11 June 2024
Hi Nuno, Thank you for your kind review. I hope you are doing well in your new home,
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5/5
FacebookI used this company after being recommended and they were really helpful and found me tenants after two viewings. I had great customer service and they were very professional. Highly recommend.
Karina Β· 11 July 2017
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5/5
FacebookYou will not find a more professional Lettings agent this side of the globe , the best in the west !!!!
Alan Β· 20 February 2020
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5/5
FacebookAll the agents were very helpful and approachable! It was a lovely experience. π
Sabina Β· 9 September 2020
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5/5
Facebookvery good service and very polite and helpful staff
Glenn Β· 23 June 2020
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5/5
Facebookvery good service, everything question was answered quickly,
Mark Β· 27 July 2020
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1/5
GoogleRating only, no written review.
Test Β· 7 April 2025
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5/5
GoogleLovely staff
Ben Β· 26 February 2025
Agent replied Β· 18 June 2025
Thank you so much for your kind review Ben we really appreciate it and are happy you had a good experience βΊοΈ
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.