Trusted Agent profile Β· Longham

Southern and West Lettings Ltd Longham reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

109 reviews across 2 platforms

147 Ringwood Road, Ferndown, Longham, BH22 9AB

Southern and West Lettings Ltd's office in Longham, at 147 Ringwood Road, is rated 4.4 out of 5 across 109 reviews on two platforms, including 92 Google reviews rated 4.3.

Google logo

4.3 / 5

92

Reviews on Google

This office

Facebook logo

4.8 / 5

17

Reviews on Facebook

This office

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Reviews

Every review we hold for the Longham office, from every platform, shown as written. First names only.

5/5

Google

I only had a flat rental with them for a short time but they were all very professional, helpful and friendly. I can highly recommend them.PositiveProfessionalism

Carol Β· 12 June 2021

Agent replied Β· 11 June 2024

Hi Carol, Thank you very much for your kind review. I am glad you were pleased with our service during your tenancy and I hope you are very happy in your new Home. Best Wishes All The Girls at S&W

5/5

Facebook

Amazing service from Steff and all the team of Southern & West Lettings they are the best! Always sorting any issues quickly and professional.

Sofia Β· 4 May 2021

Agent replied Β· 23 December 2025

Thank you 😊 ❀️

5/5

Google

We have recently done business with Steff at Southern and West Estate & Letting Agents, highly recommend. Very professional and pleasure to work with. Faizan- Whole In one Golf

Faizan Β· 13 June 2019

Agent replied Β· 11 June 2024

Hi Faizan, Thank you very much for your kind review. I am pleased you are happy with our service,

1/5

Google

Worse agents in Bournemouth. Bad communication and very unfair. Avoid like a plague. They also remove genuine reviews. Have a look on Facebook for more details

Arturas Β· 12 June 2020

Agent replied Β· 11 June 2024

Hi Arturas, I am sorry you felt you had a bad experience with us. I have tried to find you on our system so that I can contact you to find out why our service was dissatisfactory, but I could not find any of your details. Could you kindly contact me on info@southernandwesthomes.co.uk or 01202 232323 as feedback is very important to us and we are always striving to improve our services. I look forward to hearing from you.

5/5

Google

Fantastic service, couldn't help you enough and very patient.. Thankyou for making my move run so smoothly. Highly recommend.

Abbie Β· 12 June 2021

Agent replied Β· 11 June 2024

Hi Abbie, Thank you very much for your kind review. I am so pleased that you were happy with our service and I hope you have settled in nicely to your new home.

5/5

Google

The team have given us a great service and we have got tenants into our property very easily and quickly.

Jeremy Β· 12 June 2020

Agent replied Β· 11 June 2024

Hi Jeremy, Thank you very much for your kind review. I am so pleased that you were happy with our service and I hope we can assist you with finding a new suitable tenant again in the future. Best Wishes All the Girls at S&W.

1/5

Google

Really bad customer journey. Avoid

Jessica Β· 13 October 2022

Agent replied Β· 11 June 2024

Hi Jessica I am sorry you felt that you had a bad experience with our service. If you could kindly contact me directly steff@southernandwesthomes.co.uk I will be happy to look into your grievance further. We love to hear about how we can improve our services in the future and hope to resolve whatever it was that caused you to leave a bad review. Many Thanks

5/5

Google

Really friendly and helpful staff. Never have any problems. Would highly recommend.

Harriet Β· 13 October 2021

Agent replied Β· 11 June 2024

Hi Harriet Thank you for your lovely review. You are an excellent tenant and we hope you will enjoy your home for many years to come,

5/5

Facebook

Great customer service! Steff and Sophie have been amazing. They were very helpful and done extra mile to accommodate my needs towards getting the flat. Thank you to this wonderful team. Keep the hard work. πŸ₯°

Beatriz Β· 12 September 2022

5/5

Facebook

Great service from a wonderfully helpful team. I felt genuinely looked after. Many thanks!

Zak Β· 10 February 2021

Agent replied Β· 23 December 2025

Thanks Zak that’s really nice if you. I hope you’re very happy in your new home 🏑

1/5

Google

Not very professional. I would suggest to avoid.NegativeResponsiveness, Quality, Professionalism, Value

Dorship Β· 12 June 2021

Agent replied Β· 11 June 2024

Hi Dorship Couriers, I am assuming this is unfortunately a fake review, because I cannot find this company anywhere on google or Companies House? Nor have you ever left any other reviews before? However, if this is not the case, please do contact me on info@southernandwesthomes.co.uk or 01202 232323 as feedback is very important to us and we are always striving to improve our services. I look forward to hearing from you.

4/5

Google

Always a quick response via email, and a friendly welcome at the office.

Callum Β· 12 June 2020

Agent replied Β· 11 June 2024

Hi Callum, Thank you very much for your kind review. I am pleased that you were happy with our service and I hope we can assist you again in the future.

5/5

Google

Nice bunch of people to work with and always very helpful. Would recommend.

Luke Β· 13 June 2019

Agent replied Β· 11 June 2024

Hi Luke, Thank you very much for your kind review.

5/5

Facebook

Great service from Steff and Sophie over the last few years whilst we’ve rented. Always have sorted any problems out promptly, always so friendly and lovely ☺️

Emma Β· 2 August 2022

5/5

Google

Rating only, no written review.

Maria Β· 13 September 2026

Agent replied Β· 13 October 2026

Thank you so much for the 5 star review! We really appreciate it and are so pleased you had a great experience with us. Best wishes from all of us at Southern & West Lettings!

5/5

Google

Lovely staff, would highly recommend!

M Β· 12 June 2020

Agent replied Β· 11 June 2024

Hi Maz, Thank you very much for your kind review. I am pleased that you were happy with our service and I hope we can assist you again in the future.

5/5

Google

Amazing Team and services!!

Nuno Β· 13 June 2019

Agent replied Β· 11 June 2024

Hi Nuno, Thank you for your kind review. I hope you are doing well in your new home,

5/5

Facebook

I used this company after being recommended and they were really helpful and found me tenants after two viewings. I had great customer service and they were very professional. Highly recommend.

Karina Β· 11 July 2017

5/5

Facebook

You will not find a more professional Lettings agent this side of the globe , the best in the west !!!!

Alan Β· 20 February 2020

5/5

Facebook

All the agents were very helpful and approachable! It was a lovely experience. 😊

Sabina Β· 9 September 2020

5/5

Facebook

very good service and very polite and helpful staff

Glenn Β· 23 June 2020

5/5

Facebook

very good service, everything question was answered quickly,

Mark Β· 27 July 2020

1/5

Google

Rating only, no written review.

Test Β· 7 April 2025

5/5

Google

Lovely staff

Ben Β· 26 February 2025

Agent replied Β· 18 June 2025

Thank you so much for your kind review Ben we really appreciate it and are happy you had a good experience ☺️

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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