Trusted Agent profile
★★★★★
672 reviews across 1 platform
Stockley Road, Hawkesbury, Warwickshire, Longford CV6 6QY
Linden Homes South East Midlands's Longford office at Stockley Road is rated 2.3 out of 5 across 672 reviews on 1 platform. The 672 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Longford office, from every platform, shown as written. First names only.
5/5
TrustpilotDenise very helpful and knowledgeable…
Denise very helpful and knowledgeable 5stars
Hi Roy, We're so glad to hear that our team member provided such helpful and knowledgeable assistance. We appreciate your kind words! Kind Regards, Marcus Linden Homes
1/5
TrustpilotBrefunde aware
Be aware. Read small print. My wife and i put a deposit of £99. Down on a house. Thought that was the one for us. But didnt no less then 24hrs,we changed our minds, that was a month ago, just found out, they dont give refunds only on a £1000 a £100 isent much to them with cost of living you would think as a good conpany they would give you your money back. So make sure you dont hand, a deposit over unless you are a 100% sure. Your lose it descusting. These companys take it very qwick thoe. Thanks Lindin Mark Jordan.
5/5
Trustpilotsales enquiry
very helpful sales person, knowledgeable
Hi Mr Cooper, We're so glad to hear our salesperson was helpful and knowledgeable. We appreciate your kind words. Kind Regards, Marcus Linden Homes
5/5
TrustpilotThe way I was served
Hi Johnwealth, We appreciate you taking the time to share your feedback with us. We're glad to hear about your experience. Kind Regards, Marcus Linden Homes
5/5
TrustpilotPleasley view dream home!
Buying our linden home was so peacefully easy! We was showed 2 styles that were exactly what we was looking for.
Hi Katie, We're happy to hear that buying your new home was a peacefully easy experience! It's great to know that you found the perfect style and fell in love with it. We appreciate your kind words about our friendly team and the beautiful finish of your home. We're so glad you enjoyed choosing your kitchen, flooring, and tiles. It's wonderful that the few minor snags were sorted quickly. Thank you for mentioning the team members who helped you along the way; we appreciate your feedback! Kind Regards, Marcus Linden Homes
5/5
TrustpilotThe presentation
The presentation by agent was excellent.
Hi Mr. Narendar Mistry, We're so glad you appreciated our agent's presentation and the property's quality. We understand the location wasn't ideal for your needs. Kind Regards, Marcus Linden Homes
5/5
TrustpilotFabulous experience with Linden Homes!
Fabulous experience with Linden Homes! I bought a flat on their Spinnaker development and right from the start was very impressed. Gareth and the sales team were very efficient and the completion took place exactly on time. The aftercare from the site team, especially Mark the site manager was extremely good and the couple of snags I had were fixed very quickly. The quality of build was also very good. I would defer recommend Linden Homes as a good developer to buy from.
5/5
TrustpilotA wonderful experience with Linden Homes
I have just moved into my new home with Linden Homes at Crowborough in East Sussex. I have a wonderful experience. The Sales office team -Samantha Carey and Sharon Haycock are helpful, knowledgeable and patient.Excellent after sales service, the site manager Rob Cole and his team are very professional, outstanding and friendly. All snags of my new home have been sorted efficiently and promptly.I am extremely delighted. Thank you to all of the Linden team. Eric
5/5
TrustpilotReally pleased we chose Linden Homes !! :-)
Recently Bought the House from Linden Homes ,Brindley Edge Coventry and we were really pleased with the overall process .Both Carole & Leah did everything within their remit to make our home buying and related process so smooth and very really helpful to say the least.They ensured throughout the process that we were being looked after.Even after the Move-in Date the site manager Vez/Denis ensured we did not encounter any major issues and any initial snags post-Move in were rectified in a matter of days .Denis even went out of his way to support with any non-snag issues we raised and was happy to help anytime .Same goes for the workmen around the area who till date offer help /support and ask if we have settling in well which is a really kind and welcoming Gesture.The build quality of the new build is of really good quality going by our experience of being a 2nd time New build owner.The building works on site are still going but the builders make sure the area is kept clean and we are well informed of any upcoming works if it could be disruptive in regards to traffic/noise etc.Overall really happy with Linden homes on the whole and would highly recommend them to anyone for their amazing support/customer services and quality of build.Thanks Guys ! you are doing a brilliant Job :-)Soniya & Vip
5/5
TrustpilotNot all developments are the same
Not all developments are the same. Oak Farm Meadow in Stowupland is very good. When we first read the reviews of Linden Homes, we were very concerned and decided to stay clear. After hearing that the quality of a development is dependent on the site manager, we decided to look again. I’m so glad we did, the site manager and deputy both have very high standards. We were reassured by this and decided to buy here. The site even hosted a BBQ for existing and prospective buyers which indicated confidence in their homes. The site is well thought out and very well located, edge of village but easy access to Stowmarket and main road. We were able to visit the house at various points in the build. We have now been in for 8 months and can honestly say we are so happy here. We had several minor snags as expected but none of the horror stories that seem so common these days. The snags we did have were sorted. A friend who works on other new build sites has commented on the high quality of the finish. The pipes are finished neatly, the mastic is neat, the woodwork is well finished. We have hardly any settling cracks so far and they are only visible by looking close up. We did have to wait longer than expected for our fence line to be put in place but that was the only big frustration. Credit where credit is due, the quality of Oak Farm Meadow seems very high.
1/5
TrustpilotStreet all roof nails not…
Street all roof nails not responsibility, our visitors me and my wife car tyres cost a lot’s money, they refuse to pay, council and highway said they responsible, some reason they don’t believe us,
Good afternoon, Mr Sarica, We have reached out to the customer service team, and they have confirmed they requested photographs from you in order to review this issue further which to date they have not received. Our customer service team also arranged for the site manager to walk the site and assess areas, and no nails were seen. We will ask the customer service team to contact you again to discuss this further. Kind Regards Marcus Linden Homes
5/5
TrustpilotLove the visit
Love the visit, staff was very welcoming, knew the area very well at ferriby fields
Hi Allison, We're so glad you enjoyed your visit and found our team welcoming and knowledgeable about the area! Kind Regards, Marcus Linden Homes
1/5
TrustpilotDon't waste your money or time
Where to begin! Initially I was blown away by Lindens and their great sales team. I was so chuffed when I moved in and couldn't wait to settle in to my new home. However I quickly realised as soon as I moved in that they had missed something very vital out of their sales pitch. This was relating to the HIU (community heating system). I had no idea what this was when I moved in. Why is this? Because they missed out a vital document in my solicitors pack which explained exactly what this was and there was no mention AT ALL before purchasing that my property was one of the ones that had to be apart of the HIU! I raised a complaint, this was dismissed and none of my points were addressed or responded too. Wishy washy answers to deflect the real issue. Because of this missing info I was informed correctly when buying the property just how much my bills would cost. I was never told at the time of selecting my property 'oh btw this one run on a community heating system', I went ahead and purchased the property unequipped with the correct information and now my monthly gas bills are £300pm!!! My shower leaked - they had to rip out my ensuite and 2 weeks later I am still waiting for it to be finished. The neighbour upstairs is insanely loud, the floor boards creak and every step he takes the light fittings rattle. They do everything they can to avoid responsibility and no offer of compensation to put things right. Apparently Linden homes are one of the better ones, well if thats true, we all have no hope!
1/5
TrustpilotAwful. Be aware Linden homes Vistry Group
Awful.We bought a new build because we wanted an easy life having spent 10 years renovating a very old house. We should have known when we were not permitted to see the house (in the three months they knocked it up in) that things weren’t great, but we were excited about the new build experience. Laughable. It’s cost us multiples of hundreds of pounds to rectify issues in the home.We are nearly two years in and we are still waiting for painting, glossing to be done. Everything is poor. Report it to customer service you say? Good luck with that. Linden homes (Vistry) send cowboys that make it worse rather than fixing it. Linden homes send them for two hours at a time weeks apart. So by the time you’ve cleaned up after them (sanding dust everywhere, they don’t close doors, sealant wiped all over furniture, up kitchen units etc) your back at again. Issues were on the snag list, multiple issues have occurred since, repeatedly reported to customer service. Still no resolve. When my other half rang this week and suggested they use cowboys in their social media the customer service lady laughed! She proceeded to say it would be another 2 weeks before somebody would come to assess.
1/5
TrustpilotWorst nightmare
If I could give them zero I would. The most discusting deceitful company! Drag you through hell then push you down further. House is now lower in value because they installed a dog waste bin outside out home without ever mentioning there was one near our home. They don't want to help and pass the blame continuously you go round in circles. Do not buy thier homes!
5/5
TrustpilotGood Experience
Had a great experience navigating my first home at Bamford Park with Sarah Lee.
Hi Abdullah, We're happy you had a great experience navigating your first home. It's great to hear the support provided was responsive and helpful in answering your questions. Kind Regards, Marcus Linden Homes
4/5
TrustpilotWillow Woods, Ely
Just moved into the new Willow Woods development in Ely. Very happy with our home. Damien & the sales team have been great and the Site Manager Mike is super helpful, considerate and professional. Couple of small snags but nothing major and house looks great. Knocked off a star for how Head Office handled an issue with our part exchange. I thought that was cheap of them and we nearly pulled out but glad we didn’t as love the house and the area. Fingers crossed the love continues, will update if it doesn’t but for now, we would definitely recommend.
5/5
TrustpilotManor View East Grinstead 4-bed
Manor View East Grinstead 4-bedOverall we are very happy with the new home.The quality of the build is very good. We had it inspected by a 3rd party and though there are some minor snags, there are no major issues. We've been in for 3 weeks now. Linden have been in touch and proactive on any issues so far.We love the house and compared to what we viewed prior to this it is about 10% cheaper than others we looked at in the same area and much better with an incredible view.Customer service initially was not good at all. Mainly that e-mails and phone calls never got answered, Donna would not answer my calls and never answered my e-mails. I would have to go into the sales office on site on most occasions.However, since Alex arrived in the office, she always comes back to me and has been very helpful. Clive, the Site Manager is also great - both are a pleasuer to deal with.We are first-time buyers, being a new build under construction when we exchanged was unusual but we got to chose all our own features and extras and are really happy with the result.
5/5
TrustpilotWe feel very comfort.explaining very…
We feel very comfort.explaining very well.understanding.approchable and customer friendly.
Hi Jincy, We are so pleased you found our approach helpful and friendly. We appreciate your kind words. Kind Regards, Marcus Linden Homes
4/5
TrustpilotVery accommodating when booking…
Very accommodating when booking viewings, informinative on the properties and very friendly
Hi Christopher, We're happy to hear that you found us accommodating, informative, and friendly when booking viewings and learning about properties. Kind Regards, Marcus Linden Homes
5/5
TrustpilotFriendly and very welcoming.
I have visited Linden homes at Pleasley View twice now.
Hi Catherine, We are delighted to hear you had such an excellent experience with us. It's wonderful to know our team was kind, patient, and helpful, and that you felt no sales pressure. We appreciate your positive feedback. Kind Regards, Marcus Linden Homes
5/5
TrustpilotDedicated staff
Dedicated staff, polite and the location is lovely.
Hi Olayinka Jimoh, We're so happy you enjoyed your experience with our dedicated staff and lovely location. We appreciate your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotStaff are brilliant.
We have just bought a house at Minerva Heights, Chichester and both the sales team and the aftercare has been brilliant.Special mention to Joel in the sales team as well as the site manager Chris. I am a wheelchair user and they have been absolutely brilliant. What they promise is always fulfilled and they have gone above and beyond what I expected when buying a property and the after care.I would highly recommend Linden Homes - especially with the staff they have here in Chichester.
1/5
TrustpilotSorry I can’t give a zero
Sorry I can’t give a zero. This is from a subcontractors point of view not about their allegedly shoddy homes. Was asked to come in for an emergency as they were without a telehandler and desperately needed one to help their project proceed. Dropped everything (including the work I was doing) to help as they were offering a very generous amount for the day. Rushed across the county and arrived as soon as I could. Checked with site management what the agreed rate was and got on with the job in hand. Workers were happy manager was happy and I was happy as I’d made some money. Then a week later I get a phone call. They decided that they’re not going to pay. So there’s me a days wages lost and the cost of driving across county. I think it shows the company in a true light. If they are willing to stamp on the little man I’m sure they’re willing to sell you a substandard home.
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Linden Homes South East Midlands's Longford office has 672 reviews across 1 platform: 672 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Linden Homes South East Midlands is rated 2.3 out of 5 across all 672 reviews, checked 9 October 2026.
Linden Homes South East Midlands, Stockley Road, Hawkesbury, Warwickshire, Longford CV6 6QY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.