1/5
Would give this one star if possible
Would give this one star if possible. They have non existent customer service. Takes me thirty mins to try lock the door every time I use it because of their inept door assembly

Trusted Agent profile Β· Long Marston
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506 reviews across 2 platforms
Campden Road, Long Marston, CV37 8LL
Part of Bovis Homes West Midlands, see every office.
Bovis Homes West Midlands's office in Long Marston, at Campden Road, is rated 2.3 out of 5 across 506 reviews on two platforms, including 15 Google reviews rated 3.7.
Tell us what you need and we'll put you in touch. Bovis Homes West Midlands hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Long Marston.
Every review we hold for the Long Marston office, from every platform, shown as written. First names only.
1/5
Would give this one star if possible
Would give this one star if possible. They have non existent customer service. Takes me thirty mins to try lock the door every time I use it because of their inept door assembly
1/5
Shame you cannot rank zero stars
Shame you cannot rank zero stars. Do your homework, search on line. When something goes wrong with a Vistry home you are left high and dry. They treat their customers with contempt
1/5
One of the worst and laziest companiesβ¦
One of the worst and laziest companies I have ever dealt with. I wish I had seen this page before purchasing a home through them. Be prepared to have awful standard and nobody getting your snagging signed off.
1/5
Avoid this company at all costs
Avoid this company at all costs. Our whole estate has build problems. The customer service managers, area managers do not even reply to emails nor call you back. These are real rogue traders. To give just the 1 star is far too generous.
1/5
If like thousands of others your Bovisβ¦
If like thousands of others your Bovis home is appealing, simply contact the Managing Director & his right hand man directly!!Brendan.Evans at Vistry dot co dot ukRobert.Caister at Vistry dot co dot uk
1/5
Customer service is worse thanβ¦
Customer service is worse than shocking, build is of poor quality and snagging not rectified. Waste of money.
1/5
Bovis/Vistry homes boorley greenβ¦
Bovis/Vistry homes boorley green roadworks done left all rubbish at side road still there two weeks later Shambles
1/5
Been in a Bovis 5 bed home nearly 5β¦
Been in a Bovis 5 bed home nearly 5 years. I have too many problems to list. They deserve a zero rating. Customer service is completely lousy once they have your money. They are a disgrace for an excuse of a company!!
1/5
Bovis donβt care !
Just had a call back from Jeremy at Bovis Homes Bexhill development! Curt and rude ! Unbelievable and totally unhelpful. ! Perhaps he was having a bad day π€
1/5
Disgraceful
Disgraceful , poor quality homes and they don't care about the stress and health problems they cause their customers no respect for elderly and vulnerable people Bovis mess never ends totally shambles.just keep away if you want a stress free home .
1/5
Totally disgusting
Totally disgusting, unethical company. Moves people into unfinished houses, appalling customer service. Shirk their responsibilities and pass people onto nhbc well within warranty period. Shoddy, poor quality homes and they don't care about the stress and health problems they cause their customers.
5/5
We were lucky and had a good buildβ¦
We were lucky and had a good build manager.Like any new build there lots of minor defects.They fixed them all in the end.Took a couple of years to get everything sorted, but the overall quality of the build was very good.
1/5
Who would want a Bovis Home?
Having heard the problems people have been talking about on the radio this morning and the reported standard of their build, I think BOVIS are probably the last builder I would want to buy from. What ever happened to McAlpine?
5/5
Fantastic
Wendelburie Rise, Wellingborough. The sales and site staff are fantastic. Nothing was too much trouble and build quality was outstanding
1/5
Shoddy finishing
Shoddy finishing Promises to sort snag lists never kept unless you have at least 4 mental breakdowns at them! Pass the buck every time No pride whatsoever Will never buy again from them !!!
1/5
This is my 15th month have majorβ¦
This is my 15th month have major issues, they sorted , but minor issues they are not sorting and some customer care service personnel need to be retrained about handling the cases very poor very poor service
1/5
Broken promise, lies and regret!!
Lies, broken promises and a βtake the money and runβ mentality!! Do NOT fall for the Salesmanβs patter!! Talk to people who have bought instead or read the Facebook pages (and pages!!) from all the furious buyers!!
1/5
DO NOT USE PCR AGENCY FOR HIRINGβ¦
DO NOT USE PCR AGENCY FOR HIRING LABOURS! THEY DONT PAY THE WORKERS! YOU WANNA BUILD YOUR HOUSES FOR FREE
4/5
Good to have oneβ¦
We bought one property and really happy with the customer service, moving in process, after moving in services.New houses do have few issues which all got resolved on priority without much delay.Property given to us in good standards.
1/5
Bovis abandoned their development atβ¦
Bovis abandoned their development at Loachbrook Meadow and never completed the works 4 years down the line and Bovis are long gone leaving roads and pavements and other works unfinished. Donβt buy from Bovis!
1/5
Unbelievable amount of problems from β¦
Unbelievable amount of problems from uneven flooring throughout, walls out of alignment, DPC below ground level, no insulation... Iβm not sure I can fit in my full 150 snags carried out by a proffesional surveyor here.
1/5
promised my deposit back
i have been promised my deposit back so many times i have lost track i keep being promised i will get it but they just do not pay!! appalling customer service
1/5
Absolutely appalling Company
Absolutely appalling Company Had to fight them continually to get the house defects put right ... bit like dealing with the three monkeys; They See No problems, hear no problems and speak no apologies!!
1/5
extremely worst and fraud company
extremely worst and fraud company cowboy buildersI have ended up doing all plumbing work and garden levellinglost 25000 in legal fees and 10000 in repairs greedy builderi am not the one loads of others
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Bovis Homes West Midlands hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Long Marston.