Trusted Agent profile · Long Eaton
★★★★★
272 reviews across 1 platform
30 Market Place, Long Eaton, NG10 1LT
HoldenCopley's office in Long Eaton, at 30 Market Place, is rated 4.8 out of 5 across 272 reviews on 1 platform, including 272 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.
5/5
GoogleHolden and Copley inspired confidence right from the start with their valuation. They have been approachable, prompt, polite, efficient and professional. they have kept me informed of the stages of progression and tried their upmost to make the process as trouble free as possible.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery efficient, friendly, and helpful
Thank you so much!
5/5
GoogleAn absolutely fantastic estate agents. We could not be happier with the service we have been given and Sammy listened to us and put forward everything that we wanted to say to the buyer. Could not recommend them enough!
5/5
GoogleThey made buying a house and viewing the property very welcoming they answered all the questions we had even if we thought they was silly great communication and reassurance on a lot of thing highly recommendedPositiveResponsiveness, Professionalism
1/5
GoogleDon’t you ever answer the phone!!!
Hi Laura, apologies that you have not been able to get through, we have had a few technical difficulties recently! Please can you contact the branch manager Lottie who will be able to help with your enquiry - lottie@holdencopley.co.uk. Many thanks
5/5
GoogleVery reliable, they are really good and responsible. They helped me in this crazy-stressful house hunt and I really appreciate all the help and kindness. Well deserved 5 stars, best one in NottinghamPositiveResponsiveness, Quality, Professionalism
5/5
GoogleIf I'm selling again, I'll be using Holden Copley. From Chris in valuation, Harry in photographs and Caroline and her colleagues in sales, the team has been functioning as one unit and been fab. Highly recommend.
5/5
GoogleI cannot fault the professionalism of all the team with whom I have dealt. The communication has been excellent and they held viewings at times to suit my family, making the process that bit easier.
5/5
GoogleDealing with Holden Copley makes a lovely change to the other more established Agents in the area ( Ellis ! ) So far they have worked on my behalf quickly and efficiently, excellent service.
5/5
GoogleThroughout the whole process, from initial valuation to subsequent viewings, Holden Copley have been professional, responsive and helpful at all times. I wouldn’t hesitate to recommend them to anyone trying to sell their home.
5/5
GoogleExcellent service from start to finish, great customer service and communication from all members of staff. Would definitely recommend to anyone wanting to sell and I would definitely use them again.
5/5
GoogleAmazing service, was clear concise from day one. very knoweldgeable. kept us uptodate on all steps and requirements from day one thank youPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAn excellent service provided and very helpful, always willing to help and very easy to get hold of via phone or by email
5/5
GoogleReally great team of friendly and helpful professionals. They sold our house within 3 weeks and the amount of communication throughout was excellent.
5/5
GoogleI have brought my first house through Holden Copley and they made the process so quick and easy would recommend.PositiveResponsiveness, Professionalism
5/5
GoogleThe Holden and Copley team have been very helpful throughout the house buying process. Very professional, knowledgeable and communicative. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHolden Copley Long Eaton team (specially Karen) have been brilliant, excellent and very fast and amazing customer service.
5/5
GooglePleasant staff. Very informative. Liked the photos especially the drone views of the garden. Always available. Good position in the town.PositiveProfessionalism
5/5
GoogleExcellent customer service from the Long Eaton branch and sold our house instantly. Thanks
5/5
GooglePolite, good to work with, grateful for your help in the buying process!
5/5
GoogleVery good communication and professional service.PositiveResponsiveness, Professionalism
1/5
GoogleRating only, no written review.
Hi Natasha, Thank you for your review. Unfortunately, I don't have enough details to find you on our system. We really value your feedback and would appreciate it if you could share the reasons behind your 1* review. Could you please email me at helen@holdencopley.co.uk so I can look into this for you? Kind regards, Helen
1/5
GoogleRating only, no written review.
Hi Kai, I wanted to reach out regarding your review, as there’s no feedback included, and I can’t see that we’ve had contact with you since 2023 when you rented a house through our Arnold letting office. We’d really like the opportunity to resolve any issues for you, as we wouldn’t want any client to be unhappy with the service we’ve provided. Please feel free to pop us an email at jasmine@holdencopley.co.uk so we can assist further. Thank you!
5/5
GoogleRating only, no written review.
Thank you for the 5*!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: HoldenCopley, Long Eaton won Trusted Agent; HoldenCopley, Arnold won Platinum; HoldenCopley, Hucknall won Trusted Agent.
