Every review we hold for the Long Buckby office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing!!
Louise and colleagues were amazing at supporting my mortgage getting me joy only the right deal but ensuring that over the coming weeks nothing better was coming up. The service was amazing and I was kept informed through all stages. Highly recommended!
LuLu · 12 September 2024
Agent replied · 23 November 2024
Thank you for your great feedback. Great to hear that Louise and the team could help you secure the right mortgage deal and keep you informed throughout. If you ever need anything in the future, don't hesitate to reach out, we're always here to help.
★★★★★ 5/5
GoogleGreat service from Jackson Grundy yet again. Angela, Megan & Alex did a fantastic job navigating us through the Sale of our home. It took time but we got there in the end! Also like to thank the mortgage team for dealing with the financials. We don't plan on moving again for a while but if we do we know where to call!
Damien · 21 June 2023
Agent replied · 20 June 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotGreat family run estate agency
Great family run estate agency. We used the Duston branch for sale and purchase. The team including Chris & Megan were very supportive and highly professional. Special mention for Becky, nothing was too much trouble, the best chaser/administrator in the business. Thanks team!
David · 17 August 2023
★★★★★ 5/5
GoogleA fantastic local agents who really know the area, I've felt valued every step of the way and couldn't recommend Richard and Teresa enough, i would definitely use again
Kennedy · 21 June 2021
Agent replied · 20 June 2024
Thank you very much for taking the time to provide such positive words about your experience, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
Trustpilot5* to the Moulton branch
In August 2024, I instructed Jackson Grundy to list my property - The team were great at getting viewings booked in and we had sold within a month.
Nathan · 22 January 2025
Agent replied · 31 May 2026
Thank you for your kind words. We're so glad Olivia, Lauren, and Georgina could support you through the process, especially with the challenges of selling an older property. It's great to hear Georgina's efforts helped keep everything on track. We truly appreciate your trust in Jackson Grundy and look forward to helping you again in the future!
★★★★★ 5/5
GoogleBrilliant service from Teresa and Richard from start to finish!
Understanding and attentive to all our needs.
Loyal, reliable, and professional throughout.
Led us through every step with ease.
You couldn’t ask for better representation.
Daniel · 11 October 2024
Agent replied · 24 October 2024
Thank you so much for your wonderful feedback Daniel. We're thrilled to hear that Teresa and Richard made the process easy for you. If you ever need anything in the future, we’re always here to help! Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotWhat a great professional service
What a great professional service. The whole team were brilliant, Becky was relentless at keeping all the solicitors moving which is so important to get everything done. Thanks also to Chris and Megan who were great throughout the process.
Andrew · 18 August 2023
★★★★★ 5/5
TrustpilotGreat communication
The Jackson Grundy team went above and beyond during my house sale. Communication was second to none and constantly kept me informed at all stages of the process even during a very tricky sale at times. An extremely knowledgeable and helpful team!
Mr · 17 May 2024
Agent replied · 23 November 2024
Thank you for your kind words. We're thrilled to hear that the team went above and beyond and kept you well-informed throughout the process. Your feedback means a lot to us. If you need any further assistance, we're always here to help.
★★★★★ 5/5
GoogleI didn't know selling could be so easy.... Remotely selling an unusual property, the team at Long Buckby came up with a clever solution to quickly get best value. Great knowledge of the state of the market plus all the contacts we needed to prepare the property for sale. Very grateful to Richard and Teresa.
Kenneth · 21 June 2023
Agent replied · 20 June 2024
Thank you for providing such positive feedback regarding your experience with Richard, Teresa and the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotThe team at Jackson Grundy Duston…
The team at Jackson Grundy Duston (Particularly Becky) went above and beyond to look after us and the process as a whole, with the selling of our property.I could not be happier with the service and expertise
Neil · 11 July 2023
★★★★★ 5/5
TrustpilotCan't fault them in Duston
Can't fault them in Duston. A really problematic chain, non caused by JG. Never gave up chasing and patiently getting things sorted as much as they could.
Terry · 20 November 2024
Agent replied · 31 May 2026
Thank you so much for your kind words and patience throughout the process! Becky and the team in Duston will be thrilled to hear your feedback. Wishing you all the best in your new home! 😊
★★★★★ 5/5
TrustpilotExcellent service Becky so helpful
Consumer · 15 August 2025
Agent replied · 24 December 2025
Thank you so much for your kind words!
★★★★★ 5/5
GoogleI sold a house in the village just before the UK was about to go into the 1st lockdown in 2020. Not only did Teresa sell my house on the first day it went on the market (!!) the support and guidance I received throughout the “covid” sale process was impeccable. Such a personable and friendly approach, Nothing was too much trouble. I would highly recommend this team!!PositiveProfessionalism
Kayleigh · 21 June 2021
Agent replied · 20 June 2024
Thank you so much for leaving such positive feedback regarding your experience with Teresa and the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotBecky has been brilliant throughout all…
Becky has been brilliant throughout all of this, considering it was our first house purchase together for me & Ellie she made us feel confident that she was doing everything she could for us!
Harry · 26 July 2023
★★★★★ 5/5
TrustpilotHouse sale
Recently sold our house through Jackson Grundy Wellingborough rd Northampton. All the staff were really helpful and kept us up to date with developments as they occurred.this helped to keep the whole process running as smoothly as possible and stress free.
Paul · 9 February 2024
Agent replied · 23 November 2024
Thank you for your feedback! We’re glad to hear that our team kept you informed and made the process smooth and stress-free. If you need any further assistance, we’re here to help. Thanks again for choosing us!
★★★★★ 5/5
TrustpilotHelpful all round but especially Becky!
Becky was so helpful and supportive when buying our first home! She was always chasing solicitors and speaking to people on our behalf and always kept us in the loop with great communication.
Ellie · 25 July 2023
★★★★★ 5/5
GoogleRichard and Teresa have been absolutely amazing helping us with the purchase of our house. They have been so helpful and supportive throughout the whole process, always keeping in contact with us.
Thank-you so much for being such a big part of finally finding our first home!
Lilli · 26 July 2023
Agent replied · 20 June 2024
Thank you for providing such positive feedback regarding your experience with Richard, Teresa and the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleRichard and his team have been fantastic and kept me fully informed with my purchase, nothing has been too much trouble.
Julian · 21 June 2020
Agent replied · 20 June 2024
Thank you very much for leaving such a positive review of your experience, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 1/5
TrustpilotSellers, please avoid this company
Sellers, please avoid.Sadly I had no choice but to work with this agency, because the home I loved was listed with Jackson Grundy Daventry. My only advice to sellers is beware of using these estate agents. From the first viewing to the final communications with the team, it was shambles and incompetence, arrogance and people who could not be bothered to help in anyway. They are quick to pass responsibility, and once I exchanged - they were suddenly too busy to conduct a viewing I desperately needed. I have read the negative reviews here, and my experience was not far off from what others have said. I am still trying to get them to provide door keys to the property, and despite hearing of their disorganised key system, they still passed me back to the solicitors to resolve this legally. I am glad my experience with them is finally over and I deeply hope that I will never have any reason to use them again.PS: I am thankful for the people that had a positive encounter with staff, but they are the minority as the reviews tell you. Don't take the chance, find another agent to use if you can.
K · 18 April 2023
★★★★★ 5/5
TrustpilotViewed and bought my current property…
Viewed and bought my current property through Jackson Grundy. The whole process was smooth and seamless. Sign posting every single way of the process made me feel at easy and knew exactly where things stand. The icing on the cake was when the sellers solicitors couriered my contract agreement out to me waited for me to sign it and took it back making the exchange of contract super fast and completion done and dusted within the time frame
Tony · 14 June 2023
★★★★★ 1/5
TrustpilotAwful experience - do not use
Rental side of estate agents are awful. We had a bad experience. Tried to get us on everything when we moved out, even though we left house cleaner than we got it. Unhelpful, unfriendly staff. Also left paying for rent for a house with multiple leaks and water was turned off to prevent damage so we couldn’t move back in! And landlord and estate agents couldn’t care less, never got fixed. Also got stung on garden charges as I’ve seen others have, they took photos of weeds under hedges zoomed in!!! Never use them for rentals however the team for sales are great!
Rosie · 8 March 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, continuous communication throughout the sales process.
Ian · 14 April 2025
Agent replied · 31 May 2026
Thank you so much for your kind words. We're really pleased to hear you were happy with the service and communication throughout your sale. It was a pleasure to assist you, and we wish you all the best in your new chapter.
★★★★★ 5/5
TrustpilotThe Duston Branch
The Duston team were excellent from start to finish. They worked extremely hard and after I accepted an offer on my property, Becky then proceeded to work on the next stage of the sale. She provided guidance, support & recommendations. Nothing was too much trouble for her. The effort she gave until exchange/completion was brilliant. Would highly recommend them time & time again. The Duston team were professional in every way, literally cannot fault them.
Lisa · 19 June 2023
★★★★★ 5/5
TrustpilotGood experience when buying a house.
Jacek · 13 April 2025
Agent replied · 31 May 2026
Thank you for your kind words! We're so pleased to hear you had a good experience buying your home, and that Becky and Chris were able to help make it a smooth process. We really appreciate the recommendation, wishing you lots of happiness in your new home!
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