Andrews Long Ashton reviews

★★★★★ 5/5

Google

We are currently in the process of purchasing a property with Andrews. So far Richard and the team at Andrews have been really helpful. They have been flexible with enabling us to view the property at times that suit us and have been keeping us informed along the way. Everyone we have spoken to on the phone has been very helpful and friendly. Everything is going very smoothly, so thank you.

Anna · 26 October 2021

★★★★★ 5/5

Trustpilot

Great customer care

The Andrews Bedminster team were excellent from start to finish. Robbie Powers and Lisa Bird-Parsons were the perfect tag team. Both provided expert and balanced advice throughout the process. They were approachable, communicative and reliable.

Sam · 10 September 2024

★★★★★ 5/5

Trustpilot

Denise walters is my property manager…(Andrews letting ) Based at the clifton branch in Bristol.l

Denise walters is my property manager who works for Andrews letting Agents.

Mr · 17 August 2026

★★★★★ 5/5

Google

Richard waited for almost two years from our first enquiry to us putting our house up for sale with him. We were impressed that he kept in contact all that time without making us feel under any pressure. He knows Long Ashton and his market incredibly well - and that is an asset whether you are buying or selling. Throughout the process of selling he maintained honest and open communication with us, and an optimism which we, frankly, sometimes lacked! Perhaps more importantly, he never forgets that the seller and buyer are people, not just parts of a transaction, and works hard to keep both parties on track for a successful completion. When the sale went through, and we probably should all have been joyful and congratulatory, he didn't dismiss my short lived pangs of sadness. Thank you for that sensitivity Richard!

Gill · 11 October 2024

★★★★★ 5/5

Trustpilot

Pleasant experience

We had an excellent experience all thanks to Sammi. His demeanour and professionalism were second to none and made the whole experience better when viewing properties with this group. Would definitely stay with them in future.

Trudi · 5 August 2024

★★★★★ 5/5

Trustpilot

It was quite an interesting experience.

Juliana · 19 September 2026

★★★★★ 5/5

Trustpilot

Great service from Bear Flat

Great service from the Bear Flat branch, especially Emma Mussert and Holly Parfrey, who worked tirelessly to make a potentially awkward sale process much smoother. Many thanks to everyone involved for a five star service!

Rich · 15 August 2024

★★★★★ 5/5

Trustpilot

Andrew’s are great, Maria too!

Andrew’s are great! We have just rented our first property through them and it has all been such a positive experience. Maria was our letting agent who was super helpful every step of the way.

David · 15 August 2024

★★★★★ 5/5

Trustpilot

Hayley tennet

Hayley is absolutely Amazing goes above and beyond to help me and my partner. She’s so outstanding very pleasant lady and will help you with anything. Always there at the end of the phone to help Any queries contact Andrews and ask to speak to Hayley

Rebecca · 13 January 2024

★★★★★ 5/5

Trustpilot

recent valuation by Andrews, Kingsbury.

Had a recent valuation visit by Sumita at Andrews, Kingsbury. She was 1 of 3 agents I invited too do this for me & was by far, the best of them! Informed & honest - she gave me practical advice & a realistic opinion on the current housing market. As well as being a really lovely person to have in your home! When I do put my home up for sale - it’ll be with Andrews!

Seeta · 28 November 2024

★★★★★ 5/5

Trustpilot

Sale of property

Friendly and approachable team always keen to help and settle any concerns regarding the sale of my property. Elliot kept me informed on a regular basis and dealt with any questions in a professional manner. I would recommend.

Simon · 19 June 2024

★★★★★ 5/5

Trustpilot

Special mention to Shamiya

Super prompt call back after I made my query. Shamiya was so lovely, warm, friendly, informative and really put me at my ease. The property was absolutely gorgeous, looking forward to hearing back tomorrow! Kate Clayton

Catherine · 23 July 2024

★★★★★ 5/5

Trustpilot

Super helpful agents

We were shown around a property by Rebekah, she was always helpful over the phone and moreso in person.

Archie · 20 June 2026

★★★★★ 5/5

Trustpilot

Had a great experience viewing …

Had a great experience viewing the house in downend yesterday..Shamiya Simpson was excellent and very helpful in showing the house around. Was easy to contact her and was cheerful with the client. Will give 5 stars easily

Isaac · 2 July 2024

★★★★★ 5/5

Trustpilot

Good customer service

Good customer service , understanding , responding the phone calls and messages

Lolyter · 6 August 2026

★★★★★ 5/5

Trustpilot

I would like to thank Brian Barnsby and…

I would like to thank Brian Barnsby and his team at Andrews for a quick sale of our house. Kept us informed throughout and resolved the few hiccups that inevitably popped up. If I had another house I’m sure they could sell it.

Thefryman · 8 March 2024

★★★★★ 5/5

Google

We were so grateful that Richard at the Long Ashton branch managed to get us a viewing. There were lots of people interested in the house so we were thrilled that we managed to broker a deal and secure it. It’s an amazing property in a wonderful location. We feel very lucky, and are grateful for the support Richard and the Andrews team offered us throughout the purchase.

Ellie · 26 October 2021

★★★★★ 5/5

Trustpilot

Monika

Monika is very professional and attentive in dealing with matters relating to my let property. I am very pleased in regards to my interactions with her

Sepehr · 12 December 2024

★★★★★ 5/5

Trustpilot

Rebecca Newbrook is amazing

Rebecca Newbrook is amazing! Rebecca has worked through several recent challenges with our rental with patience and grace. She has kept us informed throughout. Thank you Rebecca.

Jen · 25 November 2024

★★★★★ 5/5

Trustpilot

Issy was helpful at the showing

Issy was waiting at the rental house for us when we arrived. She was helpful and kind during our visit and told us a bit about the services Andrew’s offers.

Christina · 10 October 2024

★★★★★ 5/5

Google

Amy Lee at the Andrew's Long Ashton branch has been brilliant in helping my elderly mother downsize and move to Long Ashton. Amy has been very friendly, kind and supportive and has even offered to help us with a viewing on her day off. We expected a lengthy process during a difficult housing market, but so far the experience has been amazingly quick and smooth. I would definitely recommend Andrew's based on my experience so far from working with Amy.

Laura · 26 October 2023

★★★★★ 5/5

Google

Amy Lee has been handling the purchase of our new home in Long Ashton and has been incredibly helpful, professional and efficient when it comes to communicating with us on how things are progressing. Its a big relocation for us and having someone so lovely on the end of the phone, and helping us manage the move has taken a lot of the stress out for us. We're hoping to exchange next week (fingers crossed!!) and I'm sure a big part in how smoothly things have gone so far is down to Amy and the team at Andrews. Thank you- we look forward to being welcomed to the village!

Anna · 26 October 2023

★★★★★ 2/5

Trustpilot

Nothing like the experience the rating makes it seem.

We've had our flat listed with a competitor for a while and were keen to get it moving.We had a good meeting with the agent here, he was friendly, knowledgeable and slick, and we said we'd be happy to co-list with them. He tried to pressure us into dropping the asking price to 'attract more viewers with the hope of getting up to what we're after'. I hate this tactic, and don't buy it for a second. He was hoping for a quick sale and to apply pressure when we get a lowball offer. This was the first warning sign. I said no, in writing, confirmed we'd be happy to co-list. I got a contract sent across to me with the price he pushed for and sole listing terms. The following day after this was sent I got 4 reminders before 10am. And he chased me a lot during the working day.I also had a call from the legal team, which again I was pressed to use because it makes the communication threads easier for the agent and solicitor. They gave us a quote twice what we got elsewhere, which they instantly dropped when I said I was getting other quotes. This annoyed me too. I then wrote to our agent and explained I was frustrated. Everything I'd written hadn't been taken into account, and the legal team essentially tried to rip us off. This is exactly what I got back (copied and pasted): Good to know the interest is starting to pick up. Not a problem about missing the calls, appreciate you have a schedule. We do not co list with other agents, the risk involved for you is higher as you may have to pay two estate agency fees so wouldn't advise. Of course would still like to support you in the sale so do let me know if you plan to switch agents. Also unfortunate the experience you have had with the legal team, they will try to be competitive in price where they can hence the discount offered.---No apology. No acknowledgement that he missed the only two things in an email. First time he's said they don't co-list, despite it being the fourth time I'd mentioned it. Doubled down on the idea the legal team should be rinsing us if they get the chance. This is not the service I expected after the reviews here.

MR · 4 September 2024

★★★★★ 5/5

Trustpilot

Molly Bentham

Molly Bentham from Andrews has been my contact through redecoration and re-letting my studio flat. My experience has been professional and relatively stress-free! From advertising to tenant move-in, on a 'let-only' agreement has taken 2 weeks! Very happy customer, thank you Molly :-)

Suzi · 5 February 2024