Wonderlease Ltd London reviews

★★★★★ 5/5

Google

For the unsuspecting landlord or tenant that's looking for the right Letting Agency, often this can be a challenge if you do not have the complementary knowledge and awareness that will enable you to choose the right Agency that will meet your expectation. I made the right choice more than 16 years ago when I elected WONDERLEASE to manage my properties, and they have surpassed my expectation in respect of customer first satisfaction scale. Wonderlease is not your average nor typical high street agency, they have exemplary qualities that sets them apart. They have been engaged in the lettings business for an extensive period of time and have thus developed an administrative infrastructure and capacity that has embraced the numerous statutory regulatory changes that affects lettings for both tenants and landlords. As part of their qualities they listen to your demands and provide solutions through consultations with all parties. They are very sensitive to your complaints and they work collectively as a team to provide the appropriate solution. Simply at the end of the day they do not want any of their customer to become worse off. This in my opinion is the very essence of value added customer first service delivery. I will recommend any potential customer that's frightened of how to navigate through the best choice for an Agency to visit WONDERLEASE and you will not be disappointed with the quality of information and service that will be afforded to you.

Stanley · 14 June 2020

★★★★★ 5/5

Google

The best estate agents you can get in the Walthamstow, Chingford and Leyton and Leytonstone area. Very responsive and care about the needs of tenants. Ben who managed our tenancy was very professional from start to end and made the whole process soo seamless. As soon as repairs are reported they dealt with swiftly. I will highly recommend them

Isaac · 14 June 2023

★★★★★ 5/5

Google

As a landlord with wonderlease I've found the staff to always be very professional. I can rely on them to sort out tenant issues/questions professionally. Thanks Amanda for being so patient with me regarding returning phone calls!

Shaista · 15 June 2016

★★★★★ 5/5

Google

Richard and the whole team at Wonderlease have been an absolute pleasure to deal with. They communicated every step of the way and made the process very smooth. I can say hands down the best agents I've ever used. 10/10 experience.

James · 30 June 2024

★★★★★ 5/5

Google

Wonderlease was very helpful finding us an excellent property, They are not wasting your time for sure! Special thanks for Ben & Richard to make me feel finding a new home stress free!

Gabor · 28 October 2024

★★★★★ 5/5

Google

Really great estate agents. Always helpful and super quick to answer emails. Ben was great as my agent, always friendly and helpful. Thanks for making the experience a good one!

Judy-Ann · 14 June 2020

★★★★★ 5/5

Google

Wonderlease have rent my property at full asking price in a day. They’ve taken care of all the extensive work in this tired property and brought it to a both compliant and lovely standard in just 10 days, with a team of dedicated guys working around the clock to get it done. They are never too busy to meet and you do get a personal service with prompt responses to any questions. Having worked with a number of agents, I would highly recommend them. If you are serious about becoming a portfolio landlord I would recommend considering working this excellent team

Attzaz · 15 June 2019

★★★★★ 5/5

Trustpilot

Easy to use and submit.

MR · 25 September 2025

★★★★★ 1/5

Google

I'm renting a property through this Agency and so far I have been quite upset with their lack of honesty.. They will say anything to get your business and then once they have it, then you discover all the lies they told you. Very disappointed so far.

Purple · 15 June 2019

★★★★★ 5/5

Google

The team at Wonderlease have been great in helping me let out my rental property. Especially Wayne Cohen who goes above and beyond all my expectations. Highly recommended.

Eli · 14 June 2020

★★★★★ 1/5

Google

AVOID. I had a really bad experience with the lettings branch of this agency a few months ago. I put a holding deposit down on a flat, only to find out a few days later they'd  taken holding deposits from multiple people. They attempted to draw me into a bidding war for how much rent I would pay. I know other agents to use these practices, but I feel they should be upfront about what they are doing. There are much better letting agents in Walthamstow.

Josie · 15 June 2017

★★★★★ 5/5

Google

I would just like to say a massive thank you to all the staff at Wonderlease, you have all been fantastic. You have managed my property for me for 10 years and it has never been vacant. When it came to selling my property you sold the property quickly without any fuss or stress. On both occasions your company have been extremely professional and courteous at all times. Nothing was ever too much trouble. i would highly recommend wonderlease for all types of property management. Thank you once again

Ayesha · 15 June 2016

★★★★★ 5/5

Trustpilot

Concerned and responsive

Concerned and responsive. Thank you.

Catherine · 26 August 2025

★★★★★ 5/5

Google

Very pleased with the service from Wonderlease, Ben was very helpful throughout the process of finding and moving into the new flat - would recommend them.

Jake · 14 June 2020

★★★★★ 5/5

Trustpilot

Good job in your day

Lekha · 29 July 2025

★★★★★ 5/5

Google

I have worked with both Marc and Richard Cohen for a few years now, they have assisted me in managing and letting my property for the past 6 years. I respect there professional approach in all matters, especially problem solving any issues that have occurred in regards to lettings. I continue to have a great professional relation with the guys at Wonderlease, and long may it continue. I support any accolade or awards to the Wonderlease Team.

M · 15 June 2016

★★★★★ 5/5

Google

Without doubt the best agents in London, representing the best landlord in London. Marc, Amanda and the Wonderlease team have been excellent over the last 8 year, always helpful when we’ve been in need and always so welcoming, friendly and professional. They made our last years as renters so easy and worry-free and I would highly recommend them to anyone looking for a new home. Matt and Linsey

Matt · 14 June 2020

★★★★★ 5/5

Google

I would highly recommend Wonderlease LTD. The team has been very helpful and professional!

Mihaela · 25 February 2025

★★★★★ 5/5

Google

I can only say positive things about my engagement with Wonderlease. From my first and continued contact with Richard everything has been dealt with very professionally in a very friendly manner. I also met Wayne and spoke with some others by phone and the customer service they provide is exemplary. I will be using Wonderlease for future projects and have no problem recommending them to others.

H · 14 June 2020

★★★★★ 5/5

Google

We have recently started renting a property from Wonderlease and we absolutely love it. The Wonderlease team have been amicable and supportive in getting us in. We also want to express our appreciation to the Manager, Richard Cohen.

Tim · 16 December 2023

★★★★★ 1/5

Google

Contacted the estate agent once through email having gone through Zoopla looking at properties, also called the branch once (no answer). Been ignored and not received a response, very disappointing experience!

Mark · 16 April 2024

★★★★★ 5/5

Google

Just to say I found the staff at Wonderlease efficient and helpful overall with good communication and the few teething issues I had initially were responded to quickly and dealt with as as soon as they were able Josh Ben and Amanda seem to work really well as a team So far so good

Diana · 14 June 2022

★★★★★ 5/5

Google

I rented my new place through Wonderlease Ltd and they made the move very easy and stress-free for me. Their customer service was great and they were quick to respond to any questions and queries I had. Josh in particular was brilliant with his assistance and ensured the move went as smoothly as possible.

Ade · 14 June 2022

★★★★★ 5/5

Google

I have rented my property through wonderlease for the last four years and as a first time landlord these guys have been invaluable. Always organised, professional and a pleasure to work with they have guided me through everything from buying the property in the first place, dealing with tenants who stopped paying the rent to helping with a refurbishment. I can highly recommend them.

Andy · 14 June 2020