Trusted Agent profile · London

Winkworth London reviews

4.8

★★★★★ Excellent

101 reviews across 2 platforms

178 Westbourne Grove, London, W11 2RH

Winkworth's office in London, at 178 Westbourne Grove, is rated 4.8 out of 5 across 101 reviews on two platforms, including 100 Google reviews rated 4.8.

Google logo

4.8 / 5

100

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great experience with Poppy Hartley she managed the end to end process of my purchase incredibly smoothly in under 3 months and nothing was too much trouble for her with viewings or going back to take workmen round between offer and completion. Would always use Winkworth in future.

Tessa · 24 May 2024

Agent replied · 20 June 2024

Thank you Tessa for your kind words about Poppy, and congratulations on your purchase. We hope you'll be very happy there!

5/5

Google

Popped into their office while flat hunting, Visited a few places to rent the next day, Decided on a flat that very same day Offer agreed with the landlord thanks to Nicole a few hours later Amazing service, Nicole and the team seemed to understand what we were looking for in a flat, which is not really common practice across the London real estate landscape!

Thomas · 22 June 2017

5/5

Google

We recently rented a property through Alice Rawlinson at Winkworth. She was very professional, informative and worked hard during the pandemic to help us secure a property we love. Secondly, a minor issue once we moved in, not known to Winkworth was resolved in an efficient and empathetic way by both Alice and her manager Lucinda which we were very grateful for. Thank you and I highly recommend Winkworth.PositiveResponsiveness, Quality, Professionalism

Daniel · 21 June 2021

Agent replied · 20 June 2024

Thank you Daniel, it was really very kind of you to take the time to post your review. It was a pleasure to work with you and we hope you are happy in your new home.

5/5

Google

Charles at Winkworth went above and beyond to push the transaction though in very tight timeframe. A very refreshing experience of a good agency.

Alex · 24 May 2024

Agent replied · 20 June 2024

Thanks so much Alex, that's so kind! So pleased we managed to get you the result you were after!

5/5

Google

The team here at Winkworth have been helping us for many years, they have been absolutely fantastic, particularly with all the complexities that have been arising over the last year. They have gone above and beyond time after time, are a pleasure to work with and we cannot recommend highly enough. Thank you.

Luke · 21 June 2021

Agent replied · 20 June 2024

Thank you very much for your review and kind words. It was a pleasure to act on your behalf and we appreciate your continued support. If we can be of any assistance in the future do let us know.

5/5

Google

I can't say enough good things about the management team at Winkworth's, in particular Laura Duncombe and Kylie Wright. They really care about their clients and work really hard to make renting your property easy. I highly recommend them and would happily work with them again.

Lorcan · 22 June 2016

5/5

Google

Tom and Lydia were really helpful and made sure I could move into my new flat within a few days to start my new job! Couldn’t be better!PositiveResponsiveness, Professionalism

Chloe · 21 June 2022

5/5

Google

A highly professional team who were a delight to work with on the purchase of my property. Communication was always clear and the team went above and beyond to ensure all went smoothly.

Alexandra · 21 June 2023

Agent replied · 20 June 2024

Thank you so much Alexandra for the kind review. We really hope you enjoy your new home!

5/5

Google

I have worked with Charles Vernon for many years. He is a very hardworking and industrious guy who is also trustworthy, reliable and a thoroughly nice bloke, which makes it lovely to deal with him and the whole Winkworth team.

Keren · 22 June 2018

5/5

Google

We have worked with Winkworths for over 10 years providing various services. One of the best organised and efficient Agents in London and all of the staff are extremely helpful and attentive whenever there are issues to resolve. James Stevens Inventories

R · 22 June 2016

5/5

Google

Ellie is simply outstanding, efficient, prompt and knows her sh*t. SOLD.

Humphrey · 21 June 2023

5/5

Google

Charlie Vernon was very professional and well informed about the property market. He has always been an absolute pleasure to work with and always goes out of his way to assist.

Melodi · 22 June 2018

5/5

Google

Winkworth have looked after property for me for over 20 years across sales and lettings. Lucinda, Camilla and Holly are a brilliant team. I have always liked dealing with them. They are coutesous, efficient and professional. Winkworth are proper old school estate agents, the kind who give the profession a good name. Unlike others in the industry, they are not pushy or agressive, they are just charming people who know their stuff and are really good at what they do. I cannot recommend them more highly.

Polly · 22 June 2017

5/5

Google

It is a great and supper helpful agency!! The letting stuff is extremely professional friendly and are always there to help. Being an overseas landlord it is wonderful to know they are of help and even for the odd things that are not quite there job they are always there to help. Personally I have been so much against estate agents I must say my experience with Winkworth has made me think differently. It is so nice to have a team that is not pushy, is friendly and a pleasure to talk and do Buisness with.

Lana · 22 June 2017

5/5

Google

We have had superb service from Charles Erwin and Alex Thompson. They have considerable expertise and excellent contacts and nothing has been too much trouble for them. It has been very reassuring throughout the process of selling our property that they have been in frequent communication with us. Their knowledge of the property market, and ability to resolve issues promptly has given us great confidence and we're very appreciative of what they've achieved for us.

Lynne · 22 June 2019

5/5

Google

We used these guys as a letting agent for two years for our flat. Everything went extremely smoothly, and I would have no qualms recommending their services to others.

Jonathan · 22 June 2017

5/5

Google

Charlie Vernon has been very helpful indeed with our property search, clearly understanding what we are looking for and ensuring we are kept informed about suitable houses.

Euan · 22 June 2018

5/5

Google

I have been dealing with their lettings department for many years. Their staff are professional and conscientious, and I would have no hesitation in recommending their services.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 21 June 2021

Agent replied · 20 June 2024

Thank you so much for taking the time to write us a review. We enjoy working with you and we hope your new tenancy is running smoothly.

5/5

Google

Alex Thomson sold our house for us in 2013. We found him entirely helpful, totally honest and completely straight in all his dealings. I could not recommend him too highly as an estate agent. Ten out of ten.

Robert · 22 June 2016

Agent replied · 20 June 2024

Thank you for taking the time to post this review Robert, it was very kind of you and I wish both you and Marie Christine all the very best.

5/5

Google

I had a fantastic experience with Winkworth. They worked incredibly hard, in very difficult circumstances, and were a delight to work with. Strongly recommendPositiveResponsiveness, Quality, Professionalism, Value

Harry · 27 August 2021

Agent replied · 20 June 2024

Thank you Harry, for your very kind words and taking the time to write us a glowing review, we really appreciate it. We hope you are safe and well and do let us know if we can be of anymore help in the future.

5/5

Google

I have been using services of Winkworth for over ten years. I found all their staff professional, reliable and most helpful. I must point out Lucinda Richardson and Camilla Powell. During the past year, when I had family health issues they went beyond their call of duty to assist/help me in any way they could. I would certainly recommend them to anybody looking for an estate agent.

Maria · 22 June 2017

5/5

Google

Alexandra has been wonderful - polite & friendly service with none of the usual 'estate agent' spam.

Henry · 22 June 2017

1/5

Google

!!BE CAREFUL!! Our flat was robbed because of their negligence. Highly unresponsive and unprofessional. I truly hope the people who work there rent themselves and have to deal with property managers/agents equally incompetent... Do yourself a favor and stay away.NegativeResponsiveness, Quality, Professionalism, Value

Nikolas · 21 June 2022

5/5

Google

Easy team to work with, responsive and very helpful.

James · 21 June 2022

Agent replied · 20 June 2024

Thank you for taking the time to write us a review and we're so pleased you enjoyed working with us.

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