Trusted Agent profile · London

Willmotts London reviews

4.1

★★★★★ Great

475 reviews across 3 platforms

12 Blacks Road, Hammersmith, London, W6 9EU

Willmotts's office in London, at 12 Blacks Road, is rated 4.1 out of 5 across 475 reviews on three platforms, including 362 Google reviews rated 4.0.

Google logo

4.0 / 5

362

Reviews on Google

This office

Yell logo

2.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

109

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Bruce · 18 April 2024

Agent replied · 23 August 2024

We are sorry to hear how you feel and the department head has been informed. They will be in touch to discuss the matter and hopefully turn this into the best situation as possible.

1/5

Google

Rating only, no written review.

Matthew · 19 March 2024

Agent replied · 23 August 2024

We are sorry to hear how you feel and the department head has been informed. They will be in touch to discuss the matter and hopefully turn this into the best situation as possible.

5/5

Google

Rating only, no written review.

Mashuk · 18 February 2024

Agent replied · 23 August 2024

A big thank you from everyone here at Willmotts. The team really appreciate you taking the time to share your experience and positive rating with us. We look forward to working with you again soon.

5/5

Google

Rating only, no written review.

Robert · 20 December 2023

Agent replied · 23 August 2024

A big thank you from everyone here at Willmotts. The team really appreciate you taking the time to share your experience and positive rating with us. We look forward to working with you again soon.

1/5

Google

Rating only, no written review.

Vini · 30 November 2023

Agent replied · 25 October 2024

Please can you explain the situation that caused you to post this review. The more information we have the better the chance we have to help improve services and customer experience.

1/5

Google

Rating only, no written review.

Sonja · 20 November 2023

Agent replied · 17 June 2024

Please can you explain why you have given this rating and we will endeavour to help resolve any performance shortcomings.

1/5

Google

Rating only, no written review.

Manjola · 20 November 2023

5/5

Google

Rating only, no written review.

Constantine · 20 November 2023

Agent replied · 23 August 2024

A big thank you from everyone here at Willmotts. The team really appreciate you taking the time to share your experience and positive rating with us. We look forward to working with you again soon.

1/5

Google

Rating only, no written review.

Festa · 26 October 2023

1/5

Google

Rating only, no written review.

FESTA · 26 October 2023

1/5

Google

Rating only, no written review.

Ervin · 26 October 2023

5/5

Trustpilot

Very quick and efficient and thorough

Rating only, no written review.

Allison · 9 August 2023

5/5

Trustpilot

Always supportive and helpful

Rating only, no written review.

Diana · 18 July 2023

1/5

Google

bad mangment

Ahmad · 18 June 2023

Agent replied · 17 June 2024

Dear Ahmad, we are extremely disappointed to learn of your dissatisfaction with service received. I have informed the head of department, they will be in touch to discuss the matter directly. Moving forward we will and hope to resolve your concerns.

5/5

Google

Great

Saz · 18 June 2023

5/5

Google

Rating only, no written review.

Marco · 18 June 2023

5/5

Google

Lovely

James · 18 June 2022

5/5

Google

Rating only, no written review.

Marco · 18 June 2022

5/5

Google

Rating only, no written review.

Harry · 26 October 2021

1/5

Google

Rating only, no written review.

Mark · 18 June 2021

Agent replied · 17 June 2024

We are extremely disappointed to learn of your dissatisfaction of the service received. The director responsible for this area of our business has been advised accordingly and will make contact within the next 48 working hours to discuss the matter directly with you. We trust we shall be able to resolve this matter amicably.

5/5

Google

Rating only, no written review.

Florence · 18 June 2021

1/5

Google

Rating only, no written review.

James · 18 June 2021

Agent replied · 17 June 2024

We are extremely disappointed to learn of your dissatisfaction of the service received. If you can let me know why you feel this way, we will be in touch to discuss the matter directly with you. We trust the matter will be able to resolve this matter amicably.

1/5

Google

Rating only, no written review.

Shawq · 18 June 2020

Agent replied · 17 June 2024

We are extremely disappointed to learn of your dissatisfaction of the service received. The director responsible for this area of our business has been advised accordingly and will make contact within the next 48 working hours to discuss the matter directly with you. We trust we shall be able to resolve this matter amicably.

3/5

Google

Rating only, no written review.

Bashar · 19 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Willmotts's Google reviews
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