Trusted Agent profile · London

Wilfords London reviews

4.7

★★★★★ Excellent

86 reviews across 2 platforms

6 Holland Street, London, W8 4LT

Wilfords's office in London, at 6 Holland Street, is rated 4.7 out of 5 across 86 reviews on two platforms, including 73 Google reviews rated 4.8.

Google logo

4.8 / 5

73

Reviews on Google

This office

Trustpilot logo

13

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Geoff was very helpful finding my dream flat to buy and wouldn’t make it without him. The whole team is amazing including Liam and Amir , highly recommend

Georgia · 24 October 2020

Agent replied · 23 October 2024

Thank you Georgia. Hope all is well 🙏 …

5/5

Google

As a landlord, I have been using the Wilfords property management service for several years and their lettings service more recently. I only have good things to say about them. As someone who lives and works outside the UK they provide me …

Vickesh · 16 April 2024

Agent replied · 23 October 2024

Thanks for taking the time to review us Vickesh, it means a lot

5/5

Trustpilot

Knowledgeable and sensible

We had a very good conversation with Phil about our property and the state of the market in the surrounding area. We found him highly knowledgeable and very sensible - quite a change from the hard sell of some less well-established agents. A very positive experience, and thank you for your time.

Unstated · 14 March 2025

1/5

Trustpilot

They accepted my offer and took a…

They accepted my offer and took a holding deposit for me - only to wait until 1 week before I had to move in - to tell me the landlord had actaull found someone else and they would be refundingmy deposit - LEAVING ME WITH NO WHERE TO LIVE IN 6 DAYS.

Aidan · 23 June 2023

Agent replied · 25 August 2025

Dear Aiden We are truly sorry you had a poor experience. In this case the landlords circumstances changed and instructed us to refund the £853.84 (one weeks holding deposit) which we communicated to you and sent immediately. Unfortunately, we had nothing else suitable to show you. We pride ourselves on our service levels, however are sometimes frustratingly beholden to our landlords decisions, they are our client and we take their instructions. I hope you are now happily settled in a new home.

5/5

Google

Great customer service. Difficult to find a better one. George was extremely helpful, professional and friendly at the same time. I cannot be more grateful.

Teresa · 25 October 2019

Agent replied · 23 October 2024

🙏🙏 …

5/5

Google

Thank you George and Liam for the fantastic support!PositiveProfessionalism

A · 24 October 2022

Agent replied · 23 October 2024

🙏🙏 …

5/5

Google

We had a great experience with Laylah at Wilfords, she worked tirelessly to make sure we were well catered for and helped us find the flat we were dreaming of.

Damian · 15 August 2024

Agent replied · 11 November 2024

Congratulations on your new home Damian and thank you for your kind words ⭐️🙏 …

5/5

Google

George was very efficient from the viewing to securing the tenancy, great service and easy communication at all times.....thank you!

Kim · 24 October 2020

Agent replied · 23 October 2024

🙏🙏 …

5/5

Trustpilot

Professional and efficient

Wilfords have been professional throughout the process. Their communication was swift, and they assisted at every step of the property purchase. Would highly recommend.

Roy · 23 September 2024

Agent replied · 25 August 2025

Thank you Roy. Wishing you many years of happiness in your new home

5/5

Trustpilot

Professional and personalised service

I have made a choice to both sell and purchase my next home with Wilfords. After (some disgraceful) experience with estate agents in the London area, I can say that Wilfords provided a personalised, efficient, polite and five-stars service through the duration of the process. They have skilfully provided advice and on-hands support when needed in a complex chain transaction. I would recommend to anyone who values top class personalised service.

Mariana · 19 August 2017

Agent replied · 24 February 2026

Thank you for the review Marianna, I hope you are enjoying your home in Holland Park

5/5

Google

Amazing Team: really helpful from the start ! George and Esam have been really professional, friendly and so fast and efficient, I cannot recommend this estate agency enough. They are very responsive and seem to genuinely care for the properties, tenants and landlords. Thanks to them, the move has been very easy and fast to organize.PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 24 October 2021

Agent replied · 23 October 2024

Thank you 🙏 …

5/5

Google

Great experience renting through Wilfords. Their agent was lovely, super helpful and responsive. She made a stressful time so much easier for us. Highly recommend!

Jousianne · 16 April 2024

Agent replied · 23 October 2024

That’s kind of you to say Jousianne. Best wishes

5/5

Google

Delightful team, helpful, friendly, extremely professional, and much easier to contact and deal with than any of the big estate agent chains. Highly recommended.

Isabel · 12 April 2024

Agent replied · 23 October 2024

Thank you for your kind words Isabel. Very much appreciated and delighted we could be of assistance

5/5

Google

Epic agents, very professional and Geoff is so good looking it actually hurts my eyes.

James · 25 October 2016

Agent replied · 23 October 2024

😂 …

5/5

Google

Top notch experience working George. Highly recommend.

Cody · 11 January 2025

Agent replied · 16 April 2026

Hi Cody, Thank you very much for your fantastic review, we will be sure to pass on your lovely comments to George. Thanks, Geoff

5/5

Google

Great service from start to finish, very responsive and professional. George in particular was great every step of the way, really going the extra mile even with things like late key drop offs. Highly refreshing to have an estate agents with such a professional and courteous practice.PositiveResponsiveness, Quality, Professionalism, Value

Izzy · 24 October 2021

Agent replied · 23 October 2024

Izzy, thank you for taking the time to provide Wilfords with your positive feedback. We appreciate you doing this.

5/5

Trustpilot

Super experience with Wilfords…

We had a super experience with Wilfords when selling our family home. The team were experienced and brought great candidates for viewings. Their communication was excellent too.

Anastasia · 25 October 2023

Agent replied · 25 August 2025

Thanks Anastasia. Wishing you and your family many years of happiness in your new home 🏡

5/5

Google

We have worked with the team at Wilfords since 2013 and they have been excellent throughout. Diligent, attentive, honest and efficient are all words we would use to describe the work they have done for us as a local private letting company. Thank you guys.

Richard · 24 October 2021

Agent replied · 23 October 2024

Thank you Richard 🙏 …

5/5

Google

Wilfords were very helpful with our move. Laylah and Liam provided great support to any queries we had and prompt responses to any concerns Thanks!

Jr · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to write a review. As an independent agent we very much appreciate you

5/5

Google

I had a really great, stress free experience finding my new apartment thanks to Wilfords. I found the perfect place almost immediately thanks to attentive and friendly staff and felt that all the ins and outs of moving in were handled in as smooth and professional a way as possible. Highly recommended.

Nikki · 25 October 2019

Agent replied · 23 October 2024

Thank you 🙏 …

5/5

Trustpilot

Geoff was very friendly and great …

Geoff was very friendly and great service

Farhoud · 16 August 2017

Agent replied · 24 August 2024

Thanks Faroud, hope all's well

5/5

Google

Best agency to deal with in London. Great customer service, very kind and not pushy at all (as other agencies usually are). Everyone at Wilfords is friendly, relaxed and, above all, transparent. I hope to deal with them again when I move back to London.

Paola · 25 October 2018

Agent replied · 23 October 2024

Thank you Paola 🙏🙏 …

5/5

Google

Thank you all for a really fast and efficient professional service. Couldn't fault it in any way.

Douglas · 24 October 2021

Agent replied · 23 October 2024

🙏🙏 …

5/5

Google

Great service! The renting process has been very easy. Our agent has been very keen to answer any questions and was also very kind.

Natalia · 25 October 2019

Agent replied · 23 October 2024

🙏🙏 …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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