Trusted Agent profile

Wetherell reviews

★★★★★ Excellent

268 reviews across 1 platform

102 Mount Street, London W1K 2TH

Wetherell's London office at 102 Mount Street is rated 4.9 out of 5 across 268 reviews on 1 platform, including 268 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

268

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Wetherell. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Recently rent a flat with .Wetherell Mayfair Estate Agents Cameron Falinski and his team were really responsive and helpful throughout the whole process. Was really smooth and efficient. Highly recommended!!!PositiveResponsiveness, Quality, Professionalism, Value

Luana · 16 June 2021

Agent replied · 15 June 2024

Dear Luana, Thank you for taking the time to leave such great feedback regarding your experience with Cameron in our Mayfair office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We recently worked with Victoria Bond who was extremely professional and a delight to work with.

Martha · 16 June 2023

Agent replied · 15 June 2024

Dear Martha, Thank you for your great 5 star review, and mentioning your experience with Victoria. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing support from Sonia!

Elisabetta · 10 December 2025

Agent replied · 16 April 2026

Dear Elisabeth, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

I worked with Cameron for the last couple of weeks. I highly recommend working with him. He was very responsive and the transition into the new apartment was seamless.PositiveResponsiveness, Quality, Professionalism, Value

Frank · 16 June 2021

Agent replied · 15 June 2024

Dear Frank, Thank you for taking the time in providing such lovely comments about Cameron in our Mayfair office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We found the best apartment very quickly! Cameron was very helpful and really responded to our expectations, he is really professional. We would highly recommend him. Thank you, Christina and ElenaPositiveProfessionalism

Cristina · 16 June 2021

Agent replied · 15 June 2024

Dear Cristina, Thank you so much for the fantastic feedback, the team at Mayfair are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Eleanor is very efficient and professional, with excellent knowledge of rental properties in Mayfair.

Gulnara · 16 June 2023

Agent replied · 15 June 2024

Dear Gulnara. Thank you for your kind words and 5* review, I will ensure your comments are passed onto the team .Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Can't thank Ellie enough in her assistance with a property search. Responsive, polite, well presented and generally good at what she doesPositiveResponsiveness, Quality, Professionalism

James · 16 June 2022

Agent replied · 15 June 2024

Dear James, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Fantastic experience: I had forgotten my keys inside my flat a few weeks ago and was stuck outside my apartment, so I went to the agency in the evening just in case someone was still there. Despite the late hour two gentlemen who were closing the office for the day re-opened it for me, and helped me retrieve my keys duplicate! It took quite some time and a few phone calls to colleagues as the team who usually knows where keys copies are stored was gone for the day, and they were in the process of moving everything with the merger, however it did not discourage the two gentlemen who ended up staying late for more than 40 minutes until they found my duplicate... Turns out a few days later that it was the CEO and one of his colleagues who so kindly helped me out! Cannot recommend them enough, this quality of service is just perfect!PositiveResponsiveness, Quality, Professionalism

Asmae · 11 November 2020

Agent replied · 15 June 2024

Dear Asmae, I was delighted to read the comments in relation to our Wetherell office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have been working alongside the team at Wetherell for many years and have seen first hand the exceptional work they do. Its always a pleasure working with them as they have a professional approach and broad understanding of the property market in Mayfair. Highly recommended!

Saskia · 16 May 2024

Agent replied · 15 June 2024

Dear Saskia, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Samson was amazing throughout the process and went an extra mile to help us get what we were looking for. Would highly recommend. Thank you once again!PositiveResponsiveness, Quality, Professionalism

Neno · 16 June 2021

Agent replied · 15 June 2024

Dear Neno, Thank you for your great review regarding our Mayfair office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I’ve been living in Mayfair for two years now, and while I’ve had some minor maintenance issues Jadasa stepped in. She has been incredibly professional, prompt, and efficient. Every issue was resolved quickly. Highly appreciate her help!

Denisa · 11 October 2024

Agent replied · 10 November 2024

Dear Denisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

Will is fantastic, super professional and always ready to help. Thanks Will!!!

Andreea · 16 June 2023

Agent replied · 15 June 2024

Dear Andrea, Thank you for leaving a Google review for our Wetherell office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience with Siobhan when it came to look for the perfect apartment for me. Would recommend her in the future if anyone is looking for an apartment

L · 16 December 2025

5/5

Google

It was brilliant dealing with Matthew at Wetherell, together we managed to find our client the perfect property in Mayfair and completed the deal in just 7 days. Great communication throughout the transaction.

Hanson · 8 November 2024

Agent replied · 8 December 2024

Dear Hanson, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

1/5

Google

Worst real estate agent in London. Made empty promisses, failed repeatedly to communicate our requests to the landlord, and seemed to have poor communication with the landlord, left everything to the last minute which eroded our negotiation position, had a slow legal and contracts team as well as making us pay for their own mistakes or poor organisation. Would never deal with them again if I had to.

Fredrik · 16 June 2022

Agent replied · 15 June 2024

Dear Fredrik, It is disappointing to read that you have not received a five star service from our Wetherell office. Thank you for bringing this to our attention. I have forwarded your comments to the Director of the office and hope this is resolved for you. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Great service from Wetherell. Especially Ms. Asta Eckberg was very helpful and professional throughout. Well done & thank you.

Moritz · 16 June 2022

Agent replied · 15 June 2024

Dear Moritz, Thank you for your kind comments regarding Asta and the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best . Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Nothing but good things to say about my experience with Wetherell - in particular, our experience directly with Ellie Padgett. We had very specific requirements, leaving many options to pick from. Within a matter of days Ellie took me to view 4 properties all hitting the mark, before finally securing the 5th before it even hit the market. 5* service and would highly recommend to anyone looking for properties in the area.

Liam · 16 June 2021

Agent replied · 15 June 2024

Dear Liam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Excellent work by Asta Ekberg who showed us two places, the first we fell in love with. Definitely have some of London's most lovely homes on their list... she was very helpful when the referencing agency were not, and did her very best always to iron out any problems that came up, including a couple of issues on move in day - so we were able to get settled more smooothly.PositiveResponsiveness, Quality

Darryl · 16 June 2021

Agent replied · 15 June 2024

Dear Darryl, Thank you so much for the fantastic feedback, the team at Mayfair are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Had such a positive experience with Ellie. She was so professional and caring about us as individuals, not just a means of getting money. Checked in with us regularly which made a stressful move very seamless. Would definitely recommend anyone looking for a rental to reach out to her as guaranteed a completely unique experience.

Brennan · 16 June 2023

Agent replied · 15 June 2024

Dear Brennan, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a very pleasant experience with Wetherell! We were looking for an apartment in Mayfair and we had had some visits before we met with Cameron Falinski. He was totally different from the others. It took him not very much to understand our need and soon after he came with a proposal that we immediately accepted. Quick, smart, empathetic, hard worker - Well done & Thank you!PositiveResponsiveness, Professionalism

Marius · 11 November 2021

Agent replied · 15 June 2024

Dear Marius, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Great experience and service. Lizzie helped me with everything and was always available for any and all questions I had

Seba · 14 March 2025

Agent replied · 25 May 2025

Dear Seba, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Victoria is fab to deal with.

Cezar · 16 June 2023

Agent replied · 15 June 2024

Dear Cezar, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Couldn’t recommend enough. Top service. Thank you Samson for helping us with the process of finding a new flat.PositiveResponsiveness, Quality, Professionalism, Value

Maiya · 16 June 2021

Agent replied · 15 June 2024

Dear Maiya, We are really pleased to read your positive review regarding the service from our Mayfair Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I recently had the pleasure of working with Siobhan, our real estate agent, and I cannot recommend her highly enough! We were on a very tight schedule while looking for an apartment in central London. From the very beginning, Siobhan … More

Karolina · 28 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wetherell's Google reviews

Questions about Wetherell

How many reviews does Wetherell have?

Wetherell's London office has 268 reviews across 1 platform: 268 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Wetherell's rating?

Wetherell is rated 4.9 out of 5 across all 268 reviews, and 4.9 out of 5 on Google from 268 reviews, checked 9 October 2026.

Has Wetherell won any awards?

Yes. In The Trusted Agent 2026 awards: Wetherell, London won Gold.

Where is Wetherell's London office?

Wetherell, 102 Mount Street, London W1K 2TH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.