Trusted Agent profile · London
★★★★★
101 reviews across 1 platform
69 Chamberlayne Road, London, NW10 3ND
Warwick Estate Agents's office in London, at 69 Chamberlayne Road, is rated 4.2 out of 5 across 101 reviews on 1 platform, including 101 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI rented with Warwick for a number of years and always found them very responsive and supportive. A lovely team who know always make you feel welcome and do their utmost for their clients. Highly recommended
Thank you Ash
1/5
GoogleWent on a viewing with them. I literally do not understand what happened. The agent didnt say hello (or goodbye) to me, in fact he barely acknowledged i existed. He shook my boyfriends hand and spoke mostly to him when he wasnt talking with his back turned to us. Before we even got into the flat he started talking (apparently to no one) about how it looked much worse in real life than the pictures we had been sent and then flipped and immediately started bragging he had 20 people coming to look round it the next day and then saying he didnt even want to do the viewing because he's usually on sales. I left beyond confused but sure that I wouldn't be taking the flat on account of never wanting to meet him again. Genuinely astounding experience which is saying something because the London rental market is a buffet of insanity and incompetence at the best of times.
Apologies for your unsatisfactory experience you received with ourselves, we have discussed the matter with the negotiator in question and he has received some additional training.
1/5
GoogleAvoid as far as you can deal with this Estate Agents. They are rude and useless. You may expect that they will help you to deal with your Landlord, I was so wrong. The best thing to move from our previous flat was stop dealing with this company. They even lost our Landlord as a client, he move the flat to other Estate Agent. *Update: After calling me to pressure me to remove the review they decided to leave a "Response from the owner" stating they never dealt with someone with my name... Well I have a letting contract with Warwick Estate Agents paperhead that proves the oposite. They were really quick to find my phone number to give me a call. They seems to be buying positive reviews for the last few years. Be careful with this people.
Sorry to hear that your experience with Warwick’s was not good back in 2015, you’re feed back has been dully received the contents of which has been noted and we have endeavoured to improve our services ever since, thank you once again for your feed back.
1/5
GoogleIf I could this company a 0 star rating I would. I had a viewing booked for 3 properties, which had already been postponed on one occasion, and the estate agent never turned up. I'd had a confirmation of the viewing in the morning and I spent 30 mins trying to contact the office while waiting for them to turn up - all on a day where the temperature was 2 degrees and freezing! I emailed Richard, who I'd been dealing with, to share my frustration that he'd wasted my time and I never received an apology or even a response. Absolutely appalling service.
Apologies for leaving you waiting, due to circumstances out of our control. Subsequently I have attempted to contact you personally, Best Richard
1/5
GoogleWe have an ongoing lack of co-operation by Warwick to take down signs at properties in our local area. Their lack of co-operation causes degradation of our lical envirinment. Their inability to co-operate shows they dont give a mobkees about local people and what their street looks like so long as they get their free advertising at the expense of what the area looks like. Nb all other estate agents have co- operated Warwick so far have not .
We're sorry you feel this way, however we do have the council and the Vendors permission to advertise the property with a board, as the property is on the market. This has already been communicated to you.
5/5
GoogleEven though we've moved to a new property, I wanted to take a moment to express my gratitude for your support during our 15 years together. It made our time at the old property truly memorable. Thanks for everything! x
We wish you all the best in the future.
1/5
Google1 star is generous. Multiple issues in my apartment they ignore and this has been going on for months and month. Send emails chasing them and don’t get anything back. Only time you hear from them is when they’re chasing payments
Despite the fact that you have now done a review to the correct company, you have not removed it from ours... We don't have a tenant by this name, I think you looking for a company called … More
1/5
GoogleAs a leaseholder be prepared for a ridiculous service charge statement with unfair charged (included items which do no exist within the property). No resolution will ever be made as property managers leave every couple months (there will be …
Despite the fact that you have now done a review to the correct company, you have not removed it from ours... Please read review below, we are not Warwick Estate Management, we don't deal in block management, you're the fourth review in the last six to review the wrong company...
1/5
GoogleNot recommended them at all, especially the one in Chamberlayne Road, the lady she answer the phone she doesn't know nothing and she is not even let us talk to the branch manager, as she was worried of our complaints about the services we did receive from her, She was European Lady, I Can not wait for Brexit Not professional, Rude, NOT RecommendedNegativeResponsiveness, Quality, Professionalism, Value
Warwick Estate Agents does not know who this person is, as they have not included their details, but have created a fictions email address, so we have been unable to identify the source through it’s' enquiries via Google. Whilst fictitious posts are unhelpful, it is sadly a sign of the times. We pride ourselves on our professional service.
5/5
GoogleNicole was super professional and helpful throughout the entire process of renting a property in North West London. Very responsive and easy to work with all round. I've even been back in contact for advice on renting properties elsewhere in London and Nicole has been a great help! Fully recommend.PositiveProfessionalism
5/5
GoogleI recommend it 100%. Super professional, friendly, understanding and polite. They solve all the questions of the tenant. I want to say THANK YOU to the entire Warwick Estate Agent team, thank you for everything, especially Nicole and Lucia. 5 ⭐️PositiveResponsiveness, Quality, Professionalism, Value
1/5
Google1 star for Kate Brown no aswering for emails, try to contact with this lady by the phone but she is so busy and don't have time to contact back.
Despite the fact that you have now done a review to the correct company, you have not removed it from ours... We don't have any staff by this name, I think you looking for a company called … More
5/5
GoogleWe are really lucky to have found this great agency. After my divorce it was very difficult to have to find a new home for myself and the kids but Lucia and her team made it so easy and hazzle free. We love our new home!!
5/5
Googleabsolutely lovely company - really helpful. Couldn't do enough to help
Thank you, very kind
5/5
GooglePLEASE DON'T PLACE A REVIEW FOR WARWICK ESTATE MANAGEMENT AS WE ARE WARWICK ESTATE AGENTS
We would appreciate reviews that are meant for other companies removed from our site... many thanks for your consideration.
5/5
GoogleHands - down the best estate agents I have worked with thus far. I got my first job in London and I was really not sure on where to live. I contacted Warwicks about a 2 bed flat for myself and my friend to rent. From the moment we moved in till the end of our contract, we were treated extremely well. If there was ever a problem with the flat, Nicole would organise a contractor to come straight away on the same time to resolve the matter. I couldn't ask for more in a renting situation and if I ever happen to rent in the NW area again, Nicole and Richard would be my first point of contact.
5/5
GoogleAttentive and responsive agents especially Nicole (tenant review)
5/5
GoogleRichard was a breath of fresh air dealing with the sale of my flat. Always gave the best advice and help when needed.
5/5
GoogleI had a very good experience with Warwick Estate. The time is professional, helpful and polite. I would recommend it.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Tobias, it was a pleasure renting to you and your family, and on behalf of us all at Warwick's we hope your move to Italy works out well.
2/5
GoogleThese people (if you want to call them that) are despicable, when my parents passed away the were trying to pressurise me to sell the house and were trying to pull the wool over my eyes, would never use them again
Warwick Estate Agents has never acted for a client by this name and have been unable to identify the source through its' enquiries via Google. Whilst fictitious posts are unhelpful, it is sadly a sign of the times. We pride ourselves on our professional service.
5/5
GoogleThe kindest estate agency I have ever worked with. When I came to London with my friend we have started cooperating with Warwicks and the quality of their service is excellent. If there was a problem with our flat, Nicolle or Richard would organise everything for us. I would recommend this estate agency to everyone who is looking for rent or want to buy a property.
1/5
GoogleNever have I dealt with such incompetent people. It would seem their main focus is saving a few pennies even if it is at the expenses of everything else. I would whole heartedly recommend you avoid.
Warwick Estate Agents has never acted for a client by this name and have been unable to identify the source through its' enquiries via Google. Whilst fictitious posts are unhelpful, it is sadly a sign of the times. We pride ourselves on our professional service. (We would also like to mention that the same person has left a review for a management company in Essex with part of the same name, but has still not removed his mistake from one of us).
5/5
GoogleRichard was very helpful & understanding throughout our home search.Thank you Richard & Warwick's .
2/5
GoogleReally bad service rude tried to enquire about a shop was dismissed
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
