Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of working with View Lettings to find a new flat, and I couldn't be more impressed! From start to finish, the team was incredibly helpful, friendly, and professional. They went above and beyond to find us the perfect property, and their communication was top-notch. Their expertise and guidance made the entire process stress-free and enjoyable. I would highly recommend View Lettings to anyone looking for a reliable and friendly letting agency.
Lavan · 16 November 2025
Agent replied · 16 April 2026
Hello Lavan,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you had such a positive experience with us. Helping you find the right flat and making the process smooth, stress-free and enjoyable is exactly what we aim to do.
It’s fantastic to know our team’s communication, guidance and support made a real difference. Your recommendation truly means a lot to us.
Wishing you every happiness in your new home, and please don’t hesitate to reach out if we can help in the future.
★★★★★ 5/5
GoogleIncredibly positive and professional attitude. Best agents I have dealt with no doubt especially Nick. Nick understood our situation and did the most he could to help us. I felt very comfortable around him and the way he was showing the property was incredibly profesional as well as friendly. (Nick shoukd get a pay rise).
I would also like to thank Vanesa for all of her work within the referencing side of things as she also did an incredible job.
Omar · 17 June 2023
Agent replied · 16 June 2024
Greatly appreciate the fantastic review. Very happy you had such a positive experience
★★★★★ 5/5
GoogleThis was my first experience of the viewing process which went on for months because of how crazy the market is at the moment. However this quickly came to an end when I got in touch with View Lettings - Tom was able to source us our dream flat within no time and we couldn’t be happier with our experience. Couldn’t recommend using Tom and View Lettings more, they have some great properties on their portfolio and made the process seamless.
Paul · 17 June 2022
Agent replied · 16 June 2024
Thank you for the review and for using View Lettings
★★★★★ 5/5
GoogleAs a prospective (first-time) tenant for the incredibly competitive housing market, I was intially overwhelmed. An incredibly helpful agent (Nick) was able to bring some clarity to contracts and what was in our best interests to secure our chosen property. References permitting, we're moving into a lovely flat that Nick and his team have helped us secure. They have been responsive, patient and professional at every stage of the process so far.
update coming once we've moved in!PositiveResponsiveness, Quality, Professionalism
Theodore · 17 June 2022
Agent replied · 16 June 2024
Thanks Theo, glad you had a good experience with us
★★★★★ 5/5
GoogleGreat and professional service by View Lettings in finding new tenants for our flat. Julian has been extremely helpful, friendly, and seemed really happy to help out whenever possible. He is a great asset to your team, so a massive thanks to Julian! This has been by far the best experience I have had with a letting agency - would highly recommend and use your services again. All the best and thanks for being so efficient and helpful, especially during a pandemic!PositiveResponsiveness, Quality, Professionalism
Jamie · 17 June 2021
Agent replied · 16 June 2024
Thanks Jamie, much appreciated
★★★★★ 5/5
GoogleVery professional, knowledgable and trustable. Always kind and ready to help out with anything, from the beginning- arranging the viewing, Julian was brilliant at showing me everything I wanted to see in the flat- until the very end when Charlie handed me the keys and answered any questions I had! Got me out of a very difficult situation and helped me find a flat very quickly and efficiently. Would 100% recommend them!
MayaMalky · 17 June 2021
Agent replied · 16 June 2024
Thank you Maya
★★★★★ 5/5
GoogleI had a great experience with View Lettings. They were professional, transparent, and responsive throughout, and their guidance on renovations and trusted handyman made a real difference. Would absolutely recommend them to landlords.
John · 16 February 2026
Agent replied · 16 April 2026
Hello John,
Thank you for your fantastic feedback.
We’re delighted to hear you had a great experience with us and that our team’s professionalism, transparency and responsiveness stood out to you. It’s especially pleasing to know our guidance on renovations and recommending trusted contractors made a real difference.
Your recommendation means a great deal to us, particularly from a landlord perspective. We truly appreciate your support and look forward to working with you again in the future.
★★★★★ 5/5
GoogleDespite not managing to secure the property due to reasons on my own behalf I have to say the entire process from viewlettings was truly inspiring as they paid attention to all questions and concerns and dealt with any problems or queries immediately. I would like to thank Max in particular as he did not hesitate to make any potential move as smooth as possible.
Krishan · 17 June 2021
Agent replied · 16 June 2024
Thanks for the feedback Krishan and hope the place you found is fantastic
★★★★★ 1/5
GoogleThere's not enough space here to list what went wrong. Sales didn't know anything about the flat and admin won't do anything unless chased by email. It genuinely felt like they were trying to sabotage the rental process by being as unhelpful as possible.
Please please please avoid.
Vijay · 19 August 2025
Agent replied · 9 September 2025
Hi Vijay,
Thank you for taking the time to share your feedback. I’m really sorry to hear that your experience with us wasn’t as smooth as you had hoped. I’ve reviewed the timeline and communication, and while I can see that our team did respond to the queries you raised, such as the council tax band, inventory list, and details about utilities, I completely understand that the timing and format of the information may not have met your expectations.
It was a particularly busy period, and although we did our best to answer your questions, I appreciate that delays or the way information was presented could have caused frustration. That’s certainly not the experience we want for anyone we work with.
Your feedback is valuable and will help us improve how we communicate and support our clients going forward. If you’d like to discuss this further, please don’t hesitate to reach out to me directly, I’d be happy to talk things through with you.
Best regards,
Oliver
★★★★★ 5/5
GoogleTrustworthy, honest, responsive lettings agent who expertly let out my flat, including advice about renovations and access to their very good handyman. Very happy with their service, highly recommend to other landlords.
C · 16 January 2026
Agent replied · 16 April 2026
Hello C Young,
Thank you for such a thoughtful review.
We’re so pleased to hear that you found our team trustworthy, honest and responsive, that’s exactly the standard we aim to deliver. It’s great to know our advice on renovations and connecting you with a reliable handyman helped make the letting process smooth and successful.
We truly appreciate your recommendation to other landlords and look forward to supporting you again in the future.
★★★★★ 1/5
GoogleWe were informed - after being told we had an offer accepted and paying a holding deposit - that the property we intended to rent had been given to someone else, seemingly because of shoddy communication on the part of View - who later claimed they had “found required documents we had sent in Spam”.
Advertised terms were ignored and we were left having handed in our notice’s with a worrying search to find somewhere else quickly because of View’s incompetence. Would strongly advise against using.
Stephen · 24 March 2024
Agent replied · 16 June 2024
Hi Stephen, we do understand your frustration and we are sorry that you did not get this property. We have investigated and all documents were forwarded to the landlord as soon as we received them. The emails that went to spam were your last two emails and had nothing attached. The landlord went with another agent and there was nothing we could do to get you the flat although we tried. Again we understand the disappointment and the inconvenience this has caused. We tried everything we could but the decision was taken completely out of our hands.
★★★★★ 5/5
GoogleVery happy with the service I received from Max Cascone at View Lettings. I really appreciated how proactive he was in flagging flats for me that met my criteria, then following up to make sure I submitted an application in time. The process of signing the lease and moving in all went smoothly. Love the flat and location, thank you Max!
Chris · 17 June 2020
Agent replied · 16 June 2024
The you for your review.
★★★★★ 5/5
TrustpilotGreat service for landlords
I've just let my flat with View Lettings, based on recommendations from two other landlords, and can warmly recommend them to other landlords. From the beginning they gave an expert, supportive and personable service with great advice and access to their tradesman/builder, who did a wonderful job renovating my flat before tenant move-in. I'll be using them to manage the flat going forward and feel like my flat is in excellent hands.
Kerry · 20 August 2025
★★★★★ 5/5
GoogleI enjoyed View Lettings service and found it to be quick, effective and professional. As far as the lettings agency is concerned, they have done a good job to secure a place for me especially Nick who was helpful and quick to answer.
All the best,
JinoPositiveQuality
Jino · 24 August 2022
Agent replied · 16 June 2024
thanks for your comments Jino. Good luck with the new place
★★★★★ 5/5
GoogleGreat Team at View Lettings. Nick and Vanessa were super helpful throughout the letting process and made everything so much easier. Always quick to respond to queries and go above and beyond.
Thank you.
Mo
Benmakhlouf · 17 June 2023
Agent replied · 16 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleWe had a fantastic experience with View, the entire process was made stress free by our agent from start to finish. Everything was quickly processed and had no questions throughout as they were completely thorough. I will recommend to everyone looking for a new home.
Conor · 17 June 2022
Agent replied · 16 June 2024
Thank you for your review. Glad it was all stress free
★★★★★ 5/5
GoogleThe team at View Lettings provided us with highly professional support all through the process of selling our house. They always responded to our queries promptly and the sale went through efficiently. Special thanks to Nathan and Oliver for their insights and patience. We recommend View Lettings most highly.
Farquhar · 24 March 2024
★★★★★ 5/5
GoogleView Lettings have very friendly staff and they took care of most of the paper work and negotiations and made the process of finding a new place very easy for me. Special shout out to Nick!PositiveResponsiveness, Quality, Professionalism, Value
Alan · 17 June 2022
Agent replied · 16 June 2024
Thank you for your review
★★★★★ 5/5
GoogleThe team at View were brilliant. Nathan and Oliver led brilliantly and Tom was superb. Tom was very pleasant and incredibly effective. He processed information quickly and presented our flat really well. Thank you to all.PositiveResponsiveness, Quality, Professionalism, Value
Sanjay · 17 June 2022
Agent replied · 16 June 2024
We really appreciate the review and happy things went so well, thanks Sanjay
★★★★★ 5/5
GoogleView Lettings (especially Robin) were absolutely incredible and helpful in a very time-sensitive situation for me. Since another person cancelled on me I suddenly had no place to live for the beginning of November, but Robin arranged everything for me to move into a beautiful place only a week later.
Fantastic service!
Xnfx92 · 18 June 2019
Agent replied · 16 June 2024
Thank you for your review. We appreciate you taking the time to give us a review. Glad you had a good experience. Thanks from View Lettings SE1
★★★★★ 5/5
GoogleAbsolutely brilliant team I highly recommend them
Andrew · 16 February 2026
Agent replied · 16 April 2026
Hello Andrew,
Thank you so much for your wonderful feedback!
We’re thrilled to hear you found our team absolutely brilliant, that truly means a lot to us. Your recommendation is greatly appreciated, and we’re so pleased we could deliver a positive experience for you.
If we can help with anything in the future, we’d be delighted to assist.
★★★★★ 5/5
GoogleProfessional and helpful service - lots of info provided and Nick was really friendly and a pleasure to work with getting the letting process going! Appreciated. Thank you!
Harriet · 16 April 2023
Agent replied · 16 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleVenesa is so much helpful and very much cooperative with us and was ready to help everytime if you call her she will give you proper solutions for your query
Junedh · 24 November 2024
★★★★★ 5/5
GoogleRecently rented a lovely flat in London Fields, this is the kind of agency you want to deal with, 5 stars all the way through and big shout out to Max. Thanks guysPositiveResponsiveness, Quality, Professionalism, Value
THE · 17 June 2021
Agent replied · 16 June 2024
Appreciate the feedback Michele, thanks for taking the time to do a review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.