Trusted Agent profile · London

The Stow Brothers London reviews

4.6

★★★★★ Excellent

300 reviews across 2 platforms

5 Amhurst Road, London, E8 1LL

The Stow Brothers's office in London, at 5 Amhurst Road, is rated 4.6 out of 5 across 300 reviews on two platforms, including 111 Google reviews rated 4.9.

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4.9 / 5

111

Reviews on Google

This office

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189

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had a more complex sale than most, as we were selling our shared ownership property on the open market at 100%, but Stow Bros Hackney handled it well from start to finish. Lachlan, who managed our sale, was calm, responsive and easy to talk to. He kept us regularly updated, communicated clearly throughout, and made what was a very stressful process feel much more manageable. We always felt in safe hands and wouldn’t hesitate to recommend Lachlan and the team at SB.

Sophie · 14 April 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback, Sophie! We're thrilled to hear that Lachlan and the team at The Stow Brothers made your complex sale feel manageable. Our aim is to provide clear communication and support throughout the process, and it's fantastic to know we succeeded in keeping you informed and at ease. We truly appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

A huge thank you to Eva at The Stow Brothers for being an incredible guide and resource during my purchase of a flat as a first-time homebuyer. While she was not my direct agent, Eva provided invaluable guidance, support and information during the process that helped me immensely and I would absolutely recommend her to anyone looking to sell or buy. She is incredibly patient, extremely well-informed, diligent and hardworking and I would definitely go through her in any future sale or purchase.

C · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words, C Da Silva! We're thrilled to hear that Eva was able to provide you with the support and guidance you needed during your first home purchase. At The Stow Brothers, we strive to assist our clients in every way possible, and it's wonderful to know that Eva made such a positive impact on your experience. We appreciate your recommendation and look forward to assisting you in any future property endeavors!

5/5

Google

We had an absolutely fantastic experience working with Ingrid to secure our flat. From start to finish, she was the epitome of professionalism. Knowledgeable, responsive, and incredibly proactive throughout the entire process. Ingrid’s communication was outstanding. She kept us informed at every stage, answered our questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Her enthusiasm and positive energy truly set her apart. Thanks to her dedication and expertise, we were able to secure a flat we absolutely love. We couldn’t be more grateful for her support and would wholeheartedly recommend Ingrid to anyone looking for an estate agent who goes above and beyond.

Alana · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback, Alana! We're thrilled to hear that Ingrid provided you with an exceptional experience while securing your flat. Her professionalism and proactive approach are qualities we highly value at The Stow Brothers. We appreciate your recommendation and are delighted that you found a flat you love! If you need further assistance in the future, don't hesitate to reach out.

5/5

Trustpilot

I had an excellent experience with Ryan and Sotiria!

I had an excellent experience with Ryan and Sotiria! Ryan contacted me with a list of flats that catered to my specific needs, which was very helpful, assisting me in narrowing down my search. From those, he showed me around two of them. He was friendly, kind and so informative; he had all the information needed about the flats, and answered all my questions. After putting down an on offer on a flat, Ryan was available on the phone and via email and helped me secure the flat I wanted! 5 stars! Thank you, Ryan! Sotiria has also been great - she has also been swift and efficient, contacting me via email, sending me of the relevant documents, information and certificates to help with the move. Thanks both!

Helen · 12 October 2026

5/5

Google

Lauren Wild genuinely saved me She secured me a beautiful river side, first time let in Fish Island at lightning speed. Viewed on Tuesday, agreed and sorted by Friday. My circumstances weren’t straightforward, but Lauren went out of her way to make it work. She handled negotiations with the landlord brilliantly and helped structure an arrangement so the tenancy could proceed. I genuinely don’t think this would have happened without her persistence and care. She was calm, responsive, human, and relentlessly helpful throughout. What could have been an incredibly stressful situation was handled with total professionalism and empathy. If Lauren hadn’t stepped in, I honestly don’t know where I’d be. Absolute credit to Stow Brothers Hackney. Couldn’t recommend her more highly.

Mark · 16 February 2026

Agent replied · 16 April 2026

Thank you, Mark, for your wonderful feedback! We're delighted to hear that Lauren provided such exceptional service and helped you secure your new home so efficiently. Her dedication and professionalism truly embody the values we uphold at The Stow Brothers. If you ever need further assistance, please don't hesitate to reach out. Best wishes in your new riverside home!

5/5

Trustpilot

Holly at the Hackney Office!!

A great experience with Holly at the Hackney office! Big shout out to her and the team for helping my partner and I move into a rented home, after our own was damaged and now needs refurbishment! Holly has guided us through each step, listened to the questions and reassured us when needed! Very knowledgeable and kind throughout the experience and continues to be so! Thanks Holly! X (Written by Eliza and send in via her Wife as she is away working abroad)

Lizzie · 30 September 2026

5/5

Google

Absolutely amazing experience with Stow Brothers! I have just bought my first property and had James as my estate agent. He was very kind and lovely. He took the time to go through everything with me as I did not know the processes well. I really appreciated that and he was an absolutely dream to work with. I then put in an offer and had a terrible time with my solicitor (as I did not go through the Stow Brothers recommendation solicitor and went with my own choice). Thankfully Tiffany at Stow Brothers worked continuously to ensure everything was sorted and chased the awful solicitor to ensure it was sorted by my completion date. She was unbelievably helpful and I probably would have lost the property without her. Cannot recommend Stow Brothers enough and their whole team. Thank you Tiffany and James!!

Lydia · 16 January 2026

Agent replied · 16 April 2026

Thank you, Lydia, for your wonderful review! We're thrilled to hear about your positive experience with James and Tiffany at The Stow Brothers. It's great that they could guide you through the property buying process, and we're glad Tiffany was able to assist you with the solicitor issues. Your recommendation means a lot to us, and we look forward to helping you again in the future! Best wishes in your new home!

5/5

Trustpilot

Excellent service from Lauren and the Hackney lettings team

I’ve worked with Lauren and the lettings team at the Hackney branch for several years and have consistently been impressed by their service. They take great care to present each of our properties at its best, and their clear communication with both us and our tenants helps every tenancy get off to a positive start. It’s been a pleasure working with the team, and I look forward to continuing our relationship for years to come.

Grade · 12 October 2026

5/5

Google

The Stow Brothers helped us sell our house in Hackney and we had a positive experience with them. Eva was full of energy and brought her expertise and knowledge to help us price the house correctly. The whole team are friendly and responsive, but a particular shout out to Claudia who plays a critical role in sales progression, ensuring sales go through once a price has been agreed. She went above and beyond, helping us manage issues lower down the chain which could have derailed the entire sale. A big thank you to her in particular. If you’re looking to sell your house, you’re in good hands with the Stow Brothers.

Alex · 12 January 2026

Agent replied · 16 April 2026

Hi Alex, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with the Stow Brothers team. It's wonderful to know that Eva's expertise and Claudia's dedication made a difference in your sale process. We truly appreciate your trust in us and your recommendation. If you need any assistance in the future, please don't hesitate to reach out. Best of luck in your new endeavors!

5/5

Trustpilot

As a property seller

As a property seller, my experience of Woodford branch: Professional, polite people doing a great job. They have a strong marketing strategy that works. Tony, leads a team of capable staff that genuinely want to do their best and deliver results. Anita, as intermediary between buyer and seller is outstanding in her ability to liaise and communicate fantastically well. I felt very lucky to have had the pleasure of her working with me to achieve more than one sale to tight deadlines. Thanks Stows, your efforts are much appreciated.

Malvi · 24 August 2026

5/5

Google

I cannot speak of James highly enough. I've viewed around 40 properties at this point with various estate agents around London, and can honestly say this was the best experience I've had. James was super knowledgeable about the area, gave some amazing advice, and most of all wasn't the usual estate-agent-sales-guy. The properties The Stow Brothers have seem to be much nicer than other agents, and whilst I haven't (yet!) found a place to buy through these guys, I hope there is somewhere I can offer on just to work with them again.

David · 13 July 2026

5/5

Google

After searching for a flat for over 2 months, we had a flat viewing with Ingrid who was completely transparent about the flat, how competitive the offering process was, and other options that would be coming to market in the coming weeks. This was incredibly refreshing considering the experience we’d had with other estate agents who’d lied to us about the number of people viewing a flat, whether there were off market options, and had tried to upsell us at every turn. Ingrid is in my opinion, what an estate agent should be. She has communicated with us so thoroughly and has left us with no questions on next steps. Having rented in London for 6 years, this is by far my best experience getting a flat. I felt like she was genuinely invested in us getting a flat that we liked and we’re so excited to love in. A HUGE thanks to Ingrid and the Stow Brothers team and I’d recommend anyone looking for a flat to work with them.

Lara · 13 July 2026

5/5

Google

Lachlan was the most proactive person working in the chain, incredibly helpful, stayed in touch and throughout the process, and made the calls to get things agreed and pushed through. I would work with him again in an instant, and he's the only person I can say that about with everyone involved. It's worth saying that he wasn't even my agent

Paul · 2 April 2026

Agent replied · 16 April 2026

Hi Paul, thank you so much for your wonderful feedback! We're thrilled to hear that Lachlan provided such proactive and helpful service during your experience. It's always our goal at The Stow Brothers to ensure our clients feel supported, and we're glad to know that Lachlan made a positive impact. We truly appreciate your kind words and look forward to assisting you again in the future!

2/5

Google

Nice enough staff, but cannot recommend as an agency for selling a house. I think in instances that sales are smooth they are likely competent, hence the positive reviews. But in our case the team did a poor job overall of managing our buyers and complications in the chain. There was also a total lack of accountability from management, and blatant gaslighting from the branch manager.

Laura · 12 February 2026

Agent replied · 13 October 2026

Thank you for taking the time to share this feedback. We’re sorry to hear that you feel your experience fell short, especially during what can be a demanding and stressful sales process. We always do our best to support our clients through every stage and we continue to look carefully at feedback like this.

5/5

Google

So grateful for how amazing Holly and the Hackney Stow Brothers team have been! We had such a stressful time searching for flats in the area before contacting the Stow Brothers where Holly went above and beyond to secure us a flat in such a limited amount of time. She was extremely communicative and honestly helped us so so much. Definitely the best estate agent I’ve had in the last 4 years I’ve been renting in London!!

Harriet · 13 July 2026

5/5

Google

Lauren Wild at Stow Brothers in Hackney has been a dream to work with as we transition to being landlords. She has a great energy and charm, which has helped to get everything in motion in a short space of time. The wider team at the Hackney Office also deserve credit, specifically Holly and Tanika, who have helped with the details and less glamorous aspects of the process. Thanks for helping us navigate this process!

Lloyd · 12 November 2025

Agent replied · 13 October 2026

Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with The Stow Brothers. Our team always aims to make the process as smooth and enjoyable as possible, and it’s wonderful to know we hit the mark. We really appreciate your support!

5/5

Trustpilot

Really great experience

The experience with Stow Brothers and namely Ryan and Tanika has been great. They were very knowledgeable, professional and friendly. What I also appreciated was how respectful they were towards the existing tenant during the showing. The rental process once everything was agreed also went extremely smooth, answers were provided very quick and they were helpful throughout. I can definitely recommend them when searching for a new home or renting/selling your home.

Sarah · 13 August 2026

5/5

Trustpilot

We used Stow to sell our house in Hackney

We used Stow to sell our house in Hackney. From start to finish the service has been truly excellent. The communication, attention to detail and supportive approach made the whole process so much easier and less stressful. They also took absolutely wonderful pictures of our house. We ended up with 5 offers and above asking price. What more could you ask for! Big thank you to Eva, Claudia and team. They've been great.

Emma · 5 August 2026

5/5

Google

Having previously had a very disappointing experience with another estate agent in the area, I can honestly say that Stow Brothers have restored my faith that not all estate agents are the same. From the outset, Eva’s enthusiasm, professionalism and determination to sell our property were evident. What impressed me most was that this commitment did not stop once the contract was signed. Throughout the entire process, she remained proactive, engaged and genuinely invested in achieving the best outcome for us. The results speak for themselves. Within just two weeks, Stow Brothers achieved what another well-known local agent had failed to do in almost a year…… they sold our property! Whilst the conveyancing process has unfortunately dragged on, that is certainly no reflection on Eva or the wider team. Lachlan was always available to assist, chase matters when needed and keep things moving wherever possible. I rarely leave reviews, and when I do it is usually because I have had a particularly poor experience. However, on this occasion I felt compelled to leave one because excellent service deserves recognition. If you are thinking of selling a property in Hackney, I would strongly recommend speaking with the team at Stow Brothers. Based on my experience, you will not be disappointed.

K · 13 June 2026

5/5

Google

Stow Bros Hackney were great to work with - James and Patrick were supportive and helpful during the sale, and from the point of accepting an offer through to completion Victoria was wonderful. There were never any silly questions we could ask and Victoria was always cheerful and friendly when we called. I would warmly recommend them all.

Kirsten · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review, Kirsten! We're thrilled to hear that you had a great experience working with James, Patrick, and Victoria at The Stow Brothers. It's fantastic to know that our team was supportive and that Victoria was always cheerful and helpful. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Trustpilot

First time buyers - thank you Amy!

As first time buyers, we were really hoping to have someone guide us through the process with a lot of patience and responsiveness. Amy was exactly that. She has kept us in the loop throughout the process, responded to our emails and questions very quickly, and has been really kind and helpful generally. Thank you so much for making this as stress-free as you could for us, Amy! :)

Ed · 24 August 2026

5/5

Trustpilot

A great experience

We had a great experience letting our beloved family home through the Stow Brothers. Sotiria, Ryan and Dhurata were very helpful, guiding us through all the steps we needed to complete, and were always available if we needed more information or clarification. All fees and requirements were explained up front and detailed clearly, and the team helped us set up the appointments and paperwork that we needed.

Sarah · 1 September 2026

5/5

Google

The Stow Brothers were easily my favourite estate agents to work with when searching for my first home in London. They listened and responded effectively to my wish list, and provide single person viewings. Special shout out to James Merdith, who was a joy to work with, and even provided advice on homes listed with other agents.

Max · 26 March 2026

Agent replied · 16 April 2026

Hi Max, thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with The Stow Brothers, especially with James. Our team strives to provide personalized support, and it's great to know we met your expectations while you found your first home in London. If you need any further assistance or advice, feel free to reach out. Happy homeownership!

5/5

Google

I couldn't recommend Eva from Stow Brothers highly enough - she is refreshingly different from the typical agents in suits, had the history of my property at her fingertips and a thorough understanding of the Hackney housing market. Eva is down to earth, honest, and her no-nonsense advice made the entire process straightforward, bringing a personal touch and genuine care that made a world of difference to me. So if you're selling in East London, skip the stiff boardroom types and go with Eva and her team, they’ll get the job done without the corporate bullshit.

Caroline · 9 August 2025

Agent replied · 13 October 2026

Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with The Stow Brothers. Our team always aims to make the process as smooth and enjoyable as possible, and it’s wonderful to know we hit the mark. We really appreciate your support!

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