5/5
Nicholas Papi is a very kind person help me get my house within few weeks also if there any problem he is always there to help.

Trusted Agent profile · London
Verified
★★★★★
1,563 reviews across 1 platform
236 Hoe Street, London, E17 3AY
The Stow Brothers's office in London, at 236 Hoe Street, is rated 4.8 out of 5 across 1,563 reviews on 1 platform, including 1,563 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards The Stow Brothers won in 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Nicholas Papi is a very kind person help me get my house within few weeks also if there any problem he is always there to help.
5/5
Our property manager, Jay, was fantastic throughout our tenancy. Always fast to respond and sort our issues, meticulously organised and a great communicator. Thank you Jay
5/5
Kim, Tiffany and Claudia were fantastic to deal with at the branch. Communication was excellent and they helped progress our sale promptly and with little stress.
5/5
We recently listed our house through the utterly brilliant Andrew Lesurf at Stow Brother’s and cannot recommend him highly enough. His professionalism, ambition and passion shines through and he goes above and beyond to make the process as simple and straightforward as possible, whilst securing brilliant results. We cannot recommend him and the team highly enough.
5/5
We had a house fall through with a different agency and I can’t describe to you the stark difference in service when we started speaking to Stow Brothers. Their staff are interested, hardworking and respond to correspondence quickly. Claudia especially made our sale as comfortable as it could be and we couldn’t recommend her enough. All the stars You also get a cheese plant on completion which is a nice touch!
5/5
We very much appreciated the help from Holly and the rest of the Stow Brothers team in Walthamstow in helping us find an apartment. Their availability to show us various properties, answer any questions we had and give us the relevant information has been much appreciated to navigate the rental market. Can definitely recommend.
5/5
Stow Brothers have managed my Walthamstow property since 2017. The whole team have been helpful through the years and have been quick to solve any issues with the house and/or tenants. Hanna Dewsnap has just taken over my property and has done a great job settling in the new tenants & updating the house before they moved in. Highly recommend Stow Brothers team...
5/5
Holly Chambers from the Hackney office was our agent when looking for properties in Walthamstow, she was by far the most helpful and friendly agent we worked with in London. I highly recommend people contact her if they need help in their search.
5/5
The Stow brothers are an incredible agency. As I searched for my first flat, Rhea proved to be an exceptional agent. She went above and beyond to answer all my questions, provide advice on various areas, and worked tirelessly to ensure we …
5/5
We have just sold our house through Stow Brothers & we have been so impressed with the service we have received from them. From Kenan visiting the house for the valuation & arranging a very successful viewing day to Claudia supporting us …
5/5
I highly recommend the Stow Brothers. They provided me with an excellent service for both the sale of my property and purchase of the new property. The team have great experience and knowledge of the area and their advice was invaluable. I …
5/5
We had an excellent experience buying and selling with the Stow Brothers! Eva responded immediately to my request for a valuation, and was professional, friendly and knowledgeable throughout. The team got our flat on the market swiftly, with great marketing materials, and they were transparent and organised when it came to viewings. As soon as we accepted an offer Eva helped us find our dream new home within a week, and the amazing sales progressions team (Claudia and Tiffany) saw us through the whole process. They even had a list of recommended conveyancers, which was a real help. It was very refreshing to work with a team who felt like real human beings (!) and who gave straight answers. We have even been using their Instagram for hot tips on what is going on in our new area. Can't recommend highly enough.
5/5
I had a fantastic experience with Stow Brothers and would strongly recommend! Having had a torrid time dealing with a cheaper online estate agent, I switched to Stow Brothers as a neighbour recommended them. Their communication was always on point and our sales negotiator helped to join the dots between the seller and buyer after the offer was received. Even at times when communication was poor between solicitors, Stow Brothers went above and beyond to ensure that all parties stayed on track .PositiveResponsiveness, Quality, Professionalism
5/5
We had been in this agency for 6 years and Nick was helping us with everything Thank you so much Nick it was a pleasure
5/5
Property manager Hanna was very helpful when I was dealing with the deposit dispute with the landlord. Also made my moving out process very smooth
5/5
A great experience at Stow Brothers Walthamstow and a big thank you to Hardev who followed and helped us renting a new home for us!
1/5
I'm currently (Jan 2020) a tenant of Stow Bros, renting a house. They are extremely slow in responding to issues and getting anything fixed. for example... we're currently into our second week without a working kitchen, and keep being told it's "not an emergency" and "these things take time". This could have easily been fixed within 24hrs. I have to chase them with several phonecalls and emails to get any response, and it's usually "nothing has been done". Really poor service, especially for a company that sells itself on providing excellent customer support.
2/5
Undoubtedly Stow Brothers are slick marketers and certainly pull in the punters. (Pre-Covid, viewings were uncomfortably packed). But as a buyer there’s little sense anyone’s taking a particular interest in you. Jumping straight to ‘best and final’ offers isn’t a great policy, nor is failing to contact you when a house you failed to get is back on the market, because they’ve decided they know what level of offer you’d put in the second time round and dismiss you! My experience once I was successful with an offer was poor. The sales progressors provided no help with the difficulties of being in a chain. At one point mine seemed close to collapse, but If I found anything out it was only through being contacted by my vendors. Direct communication with them became vital. I got no updates even when there was a frustrating delay for a whole week before exchange. If I was a seller I’d be concerned I could lose a sale because of poor liaison with my buyer; as it is I’m pleased I wasn’t the one paying Stow.
5/5
We had the most amazing experience with Stow Brothers from start to finish. From our first line contact through Kim we were handed on to the very superb Claudia Delapina , who was the most perfect facilitator of communication and service during our very quick process (considering Covid & a health scare!). The attention to transaction detail was superlative and the entire office works as a well-oiled machine at all times of the day. No matter who picks the phone up....messages get through promptly. The Stow Brothers team are very well trained and never seem to have to refer queries "up the line". This cannot happen by accident. Their training and management structure is well ordered and fluid. The overall experience for the vendor is perfect and more to the point, the deal that they gave us was the best in town. The advice that we were given regarding the asking price was spot on and through Claudia's perfect diplomatic skills between buyer and vendor we all achieved the desired result. I would always pick Stow Brothers for any East London Sale or Purchase. Simply superb!
5/5
We are first time buyers and have really appreciated how great Stow Brothers has been as we purchased our first home. We had done countless viewings in Walthamstow and always found their agents friendly and helpful. When we finally had an offer accepted, they were really responsive on email and phone, happy to help us through the process for the first time, and answer our questions, and always so positive. They have helped make it a really simple process and we are so grateful.
5/5
We were both selling and buying through Stow Brothers and I could not recommend them more. They were always in contact, super helpful, friendly and informative and we really felt like they had our best interests at heart. Even when things fell through with the house we were buying, the staff (Claudia & Tiffany especially) were on hand to help us with everything. They made our house look beautiful online and were flexible and attentive with all viewing arrangements - I'm not sure we would have achieved the same result with another agent.
5/5
Alysha was great - super helpful and lovely to deal with!
5/5
Andrew kept me sane through my purchase - very responsive and went the extra mile - highly recommend for a smooth process
1/5
Telephonist very rude and would not put me through to the accounts dept. No help. Rang her twice and she cut me off. Would not do business with an office that employed rude staff Will contact her employer about this. Bad image for the public
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for The Stow Brothers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

The Stow Brothers London won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Stow Brothers Walthamstow a message.
Yes. The Stow Brothers Walthamstow won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Walthamstow branch at EA Masters 2022.