5/5
Raphael is hands down the most knowledgeable and dedicated estate agent we have ever experienced. Having moved around, bought and sold many houses over the years I have never come across a more committed, professional and helpful agent. …
Trusted Agent profile · London
★★★★★
69 reviews across 1 platform
Devonshire House, One Mayfair Place, London, W1J 8AJ
The Private Realtor's office in London, at Devonshire House, is rated 5.0 out of 5 across 69 reviews on 1 platform, including 69 Google reviews rated 5.0.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Raphael is hands down the most knowledgeable and dedicated estate agent we have ever experienced. Having moved around, bought and sold many houses over the years I have never come across a more committed, professional and helpful agent. …
5/5
Dema is excellent at what she does! Can really sell a property with passion! She knows how to properly dress it up for sale and personally does each and every viewing to ensure the right messages get passed! If you are looking to sell your property you are in fantastic hands with Dema. She got us multiple offers! We would be delighted to work with her again Peter & Safiya
5/5
A wonderful experience making buying our new home so easy. Dema was attentive approachable and very responsive. She negotiated with the seller on our behalf and was always quick and accurate. Having had a bad experience with previous attempt to purchase that fell through, she made our second attempt so much easier and much more pleasant . Thank you Dema I would not hesitate to recommend your services.
5/5
I could not recommend Dema enough. Dema is honest, responsive and committed to achieving a deal that all parties are happy with. As a first time buyer (who had been burnt before) I was impressed by Dema’s efficiency and professionalism and I would not hesitate to recommend her to anyone. She is a consumate professional and a pleasure to work with.
5/5
Raphael has been absolutely brilliant. It is said that moving home is one of the top 5 most stressful life events. But Raphael ensured the whole process was smooth and efficient. He adds value beyond the ordinary, suggests innovative solutions to legal or practical problems, and makes things happen!
5/5
The Private Realtor offer a first class bespoke service which is unmatched. Dema in particular found a property and my family & I were moved in within a week. I found Dema to be super personable and helpful, keeping us updated throughout the process which made the whole experience seamless. I would highly recommend Dema and her A***The Private Realtor team. Chris & Joyce
5/5
Deema has been nothing but outstanding from the moment we met her. She is like no other estate agent - super efficient, very approachable and hard working, and always smiling! A big bonus. She made us feel very relaxed and at ease with her selling our property. Which had an offer within a few viewings and we couldn’t be happier
5/5
Selling my flat with Dema was the least stressful property experience ever. Calm and confident attitude with great attention to detail and personal touch with potential buyers… and v patient with me and on the case always. Made the whole process stress free and seamless… will totally work with her in all property transactions in future.
5/5
We bought a house through The Private Realtor. Raphael was brilliant. Despite a very long and challenging process, Raphael’s communication was excellent throughout. He was direct and clear and really helped us get over the line on a tricky final few days. We couldn’t have done it without him!
5/5
Dema provided an excellent service from start to finish and succeeded in selling our property where other high street agencies had failed. She was completely transparent in the way she operated from the start (a refreshing change from other agents) and offered us solid advice on how to get the sale done. On top of this she was a pleasure to work with and absolutely determined to get the best possible outcome for her client. I would have no hesitation in recommending The Private Realtor.
5/5
We very recently purchased our house through Raphael at The Private Realtor. Raphael is very friendly, honest, and his communication was excellent throughout; the process was as straightforward as possible. Helped to ease a typically very stressful time! Would definitely recommend Raphael and The Private Realtor.
5/5
Truly fantastic - I really don't think we would have sold our house without him. We tried a high street estate agent first but it was obvious they weren't telling prospective buyers anything about the house during viewings. Raphael took the time to understand all the best bits about the house and secured us multiple offers within a few weeks. He also helped us right through the sale process, managing delays and issues expertly. He was a bit more expensive than a high street agent, and we did wonder whether it would be worth it but all I can say if you have that thought is absolutely 100% worth it (and more). I'd never use anyone else and will recommend him to all my friends.
5/5
After many months dealing with high street agents who made lots of promises and failed to deliver on any of them, I was a bit skeptical that a new agent could deliver a sale. But everything Dema said did come true! After appointing her in August we had an offer at the top of the range in September and completed in October. Having someone who knows the area and actually sells the property was a game changer. Seamless from start to finish and will definitely use again in the future.
5/5
I cannot recommend Raphael ie the private realtor, more highly. Integrity, nous, drive, makes things happen as well as being highly personable.
5/5
After a couple high street agents had failed to get a decent offer on our house, we decided to try Raphael as he said he would do everything himself and could definitely sell it. He was as good as his word and he successfully negotiated a …
5/5
Buyer of a flat in Holland Park - Dema was outstanding; from viewing to completion! I would highly recommend!
5/5
We had an excellent experience working with Raphael on the sale of our property. His agency stands out from the rest due to his highly personal service; we spoke with or saw only him so felt super confident he was fully engaged and invested …
5/5
Raphael is first rate. He recently helped us purchase our new house, calmly and expertly advising us at every step. We found him to be knowledgeable, accessible and highly responsive.
5/5
I had just about given up with selling my home having had it ok the market with other agents for over 6 months. I hired Dema towards the end of the year towards the most cold months when most other agents seemed resigned to the end of year slump and lack of optimism to sell at this time. Dema’s positivity and confidence in her ability to ‘ get your house sold in three weeks’ was refreshing. She so just that’s she swooped in last minute and sold my house within three weeks. She was communicative and understanding om my insistence if not going below a certain number . The works of real estate needs more young entrepreneurial agents like this with a get up a go attitude. If you are lucky enough to have found Dema then give her the opportunity to sell your house for you💬
5/5
I had a very positive experience dealing with The Private Realtor and with Raphael in particular. Rented out my flat during 2 weeks time for 2 years term at the price I asked initially. Very professional and efficient team: I contacted them, in few days signed agency contract, in few days they made a video tour/clip, within next 2 weeks after several viewings the right tenant was found. The tenants' move-in process was smooth as well. No complains. Great service, professional team.
5/5
I cannot recommend The Private Realtor highly enough. Raphael has gone above and beyond to ensure that the sale and purchase of the properties has run as smoothly as it possibly could. Within 4 months from a speculative viewing, we will be …
5/5
Dema was amazing. Went the extra mile to support us and understand what we needed, from the initial review to completion. Really cared and we love our apartment. Thank you! Helen
5/5
We are very happy to have sold our house with Raphael. We had a terrible experience with our previous highstreet estate agent who was uncommitted and unprofessional. Raphael really made it his business to sell our house at the best possible …
5/5
After having tried to sell our house for nearly 2 years with high street agents and sale after sale falling through-we were very curious when Raphael knocked on our door.He is charming, friendly ,well mannered and very professional. Within 2 months our house had been sold above asking price meaning we were able to stay local. A real pleasure to deal with-great communication skills and a positive attitude- keeping us updated every step of the way.
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