Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHelaina was an absolute pleasure to work with She took the time to understand exactly what I was looking for and found me a fantastic flat to rent. Her communication was excellent throughout (quick to respond and happy to answer my questions). Professional, knowledgeable, and genuinely helpful. I’d recommend her without hesitation
Diana · 26 March 2026
★★★★★ 5/5
GoogleLeanne Saddington is a superbly affable, helpful and knowledgeable real estate agent.
In addition to taking the time to understand the property that I was looking for, Leanne proved to have an encyclopaedic knowledge of her coverage area and an excellent instinct for the properties that I would be interested in. She is an expert negotiator and genuinely goes above and beyond to assist through the full process, including with moving in and remaining in touch thereafter.
It is clear that Leanne is interested in developing long-term relationships with her clients and it is of little surprise that so many have remained her clients across several agencies - including myself.
Akshay · 24 August 2023
Agent replied · 19 June 2024
Thanks for the kind works Akshay, Leanne really is quite the superstar and always willing to go above and beyond! Your review is very much appreciated.
Tavistock Bow
★★★★★ 5/5
GoogleAfter a very bad experience of renting in London, I finally met Chelsea. She has been an angel. Empathetic, professional and trustworthy.
She understood my needs and help me identify the right apartment.
I would recommend tavistock to anyone who’s looking for a nice flat in the center of London, but I would always ask for Chelsea because she makes the real difference.
Emmanuele · 16 February 2026
Agent replied · 16 April 2026
Thank you for such a wonderful review Emmanuele, we're so pleased to hear that Chelsea exceeded your expectations and was able to help you find the perfect place! Your kind words really mean a great deal and thank you for taking the time to leave such a lovely review. Enjoy your new home!
★★★★★ 5/5
GoogleHelaina was great and incredibly helpful in finding and connecting us with our current flat!
Isabel · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave a review Isabel, we're so pleased Helaina was able to help you find your new home!
★★★★★ 5/5
GoogleLeanne and Veronika at Tavistock Bow have restored my faith in humanity and estate agents! From the very first call until I received my keys, the team has not only been exceptionally professional, but also incredibly personable and supportive. Nothing was too much trouble, and all concerns were dealt with promptly and efficiently. Moving can be stressful, but finding my little jewel of a home in the middle of Leicester Square is the most fabulous reward. I cannot recommend Tavistock Bow highly enough. You guys deserve all the praise. Thank you!
Tanya · 25 July 2023
Agent replied · 19 June 2024
Thank you Tanya, it was a pleasure!
★★★★★ 5/5
GoogleLeanne not only was very nice, kind and professional but she has helped us navigating our situation. She has been available at all times, has been communicating regularly and made clear what would come next, which was so helpful. The whole process was efficient and thanks to Leanne we got what we wanted.
We enjoyed every discussion/meeting with her.
Sacha · 22 September 2024
Agent replied · 8 January 2025
Thanks so much for the positive review Sacha, Leanne is such a star, we're so glad she was able to help and that you had such an enjoyable experience.
★★★★★ 5/5
GoogleCraig Simpson was simply fantastic in the selling process of our Covent Garden flat. Being our first property sale in the UK, we were underwhelmed to say the least by the other agents’ marketing efforts. He proactively rallied his buyers, though, and being a local agent he had many great potential buyers. Going into the process I thought that going with a ‘larger’ firm would be more effective, but the local nature of Tavistock Bow combined with the drive of Craig was a winning combination. We sold our flat, but we also investigated letting it out, and they even offered much lower fees than the others. Craig was knowledgable, motivated, effective, and a truly nice guy. Couldn’t recommend him and Tavistock Bow more in a frankly awful buying/selling process in London. Full disclosure - we actually sold our flat through another agent, under circumstances irrelevant to this review, but if that situation hadn’t arisen, I know that Craig would have delivered.
Stephanie · 20 June 2023
Agent replied · 19 June 2024
Thanks so much for the incredibly kind words Stephanie, that really is lovely of you. It was a pleasure working with you and hope we have the opportunity to do so again sometime in the future.
Kind regards
Tavistock Bow
★★★★★ 5/5
GoogleI recently rented a flat in London through Tavistock Bow, and I couldn't be happier with their service. From the first viewing to the signing of the tenancy agreement, the team was professional, efficient, and friendly. They helped me find a property that matched my requirements and budget, and they were always available to answer my questions.
The process of renting a flat can be daunting, especially in a city like London, but Tavistock Bow made it smooth and stress-free. They handled all the paperwork, checks, and references, and they kept me informed at every stage. They also made sure that the flat was clean, well-maintained, and ready for me to move in.
Since I moved in, I have had no issues with the flat or the landlord, and Tavistock Bow has been responsive to any queries or requests I have had.
I highly recommend Tavistock Bow to anyone looking for a reliable and professional lettings agency in London. They exceeded my expectations and made my renting experience a positive one.
Special thanks to Leanne and Stacy.
Layth · 20 June 2023
Agent replied · 19 June 2024
Thank you Layth!
★★★★★ 5/5
GoogleI recently had the pleasure of renting an apartment in Central London from Tavistock Bow's Anne-Marie and Andrea, and I have nothing but positive things to say about my experience.
From the moment I contacted Tavistock Bow, I was impressed by their professionalism and attention to detail. Anne-Marie and Andrea were both incredibly friendly and helpful, answering all of my questions and making sure that the apartment I was interested in met all of my needs.
The apartment itself was absolutely fantastic. It was light, spacious, and well-maintained, with all of the amenities I could ask for. The location was also unbeatable - right in the heart of Central London, with easy access to public transportation, restaurants, and shops.
Throughout my entire rental experience, Anne-Marie and Andrea were always available to answer any questions I had and address any concerns that came up. They were prompt in responding to my messages and always went above and beyond to ensure that my stay was comfortable and enjoyable.
Overall, I would highly recommend Tavistock Bow and Anne-Marie and Andrea to anyone looking to rent an apartment in Central London. Their professionalism, attention to detail, and commitment to providing excellent customer service truly set them apart from the rest. Thank you for a wonderful experience!
Anita · 20 June 2023
Agent replied · 19 June 2024
Thank you so much Anita!
★★★★★ 5/5
GoogleHelaina was great and super helpful
Ava · 16 February 2026
Agent replied · 16 April 2026
Thanks for the kind review Ava, Helaina is awesome! 😁 …
★★★★★ 5/5
GoogleAgent Helaina exemplifies the pinnacle of professionalism and dedication.
She is incredibly attentive to detail, ensuring everything is handled perfectly. Her responsiveness is exceptional. She always replies quickly and addresses any concerns with care, offers helpful solutions with a warm, professional attitude.
What truly stands out is her understanding personality, making the entire process smooth and seamless.
Helaina, shines in her remarkable service. She not only meets expectations, she exceeds them with a high level of expertise. Without a doubt, she is a credit to her profession and has my highest recommendation.
Couldn't have asked for better, my highest recommendation.
Alla · 8 May 2025
Agent replied · 12 June 2025
Hi Alla
Thank you so much for such a positive review and yet again, Helaina has delivered on the high levels of service we strive for.
Its fantastic to receive such positive feedback and to know that the efforts of individuals within our team are appreciated, we do all try very hard to exceed people's expectations!
Thanks so much for taking the time to leave such a lovely review, it really means the world to us and to Helaina in particular.
We hope you're enjoying your new home!
Tavistock Bow
★★★★★ 5/5
GoogleHighly recommended! Leanne helped me find a flat in a crazy market recently and I can't thank her enough! Wonderful experience - highly personable and goes against every single negative stereotype about estate agents! Really genuine, honest and very reassuring - which is exactly what you need during a stressful process. Leanne is also a great professional and knows her stuff. She showed me a property I wouldn't have viewed ordinarily and it's the one I took! Would recommend Leanne and Tavistock Bow to anybody! A world away from any experience I've had with London agents. (I also liaised with Andréa who supported Leanne and was very responsive and always answered any questions in Leanne's absence - great team).PositiveResponsiveness, Quality, Professionalism
Alexander · 20 June 2022
Agent replied · 19 June 2024
Thanks for the review Alexander and glad to hear we're breaking the stereotype, we do try!
Tavistock Bow
★★★★★ 5/5
GoogleLeanne and Veronika went above and beyond to help me find my apartment and navigate the complexities of the London rental market. They were always available to answer any questions I had. I would certainly recommend Tavistock Bow to any prospective tenants or owners!
Benedict · 15 October 2024
Agent replied · 8 January 2025
Thanks for taking the time to leave a review Benedict and great to hear you had such a positive experience.
★★★★★ 5/5
GoogleI had the best experience with Tavistock Bow to rent my flat as an international student.
Chelsea was the nicest and most helpful in the whole process. I would definitely recommend her by your side to go through renting one of the flats they propose.
Sara · 22 October 2025
★★★★★ 5/5
GoogleI had an excellent experience with Tavistock Bow! Their professionalism and efficiency in finding the perfect flat, especially with just 1 week left before my move, were remarkable. They were quick to assist me throughout the references check, making the entire process smooth. A big thank you to Leanne and Veronika for helping me move into my new home!
Ylli · 22 November 2023
Agent replied · 19 June 2024
Thank you so much for your kind review and we're so pleased we were able to assist with a smooth move. We hope you're enjoying your new home and wishing you a Happy New Year!
★★★★★ 5/5
GoogleTavistock Bow have recently helped me sell my property and I would definitely recommend them. It was much appreciated how responsive, helpful and personable both Jamie and Craig were throughout the process. They marketed the flat really well with excellent photographs and have a great knowledge of the area that they operate within.
Thanks again for your help and all the best for the future!
Harry · 20 June 2023
Agent replied · 19 June 2024
Thanks so much for the review Harry, it was a pleasure working with you and thank you for entrusting us to handle your sale!
Tavistock Bow
★★★★★ 5/5
GoogleI used Tavistock Bow to purchase an apartment in Covent Garden recently. Clara was incredibly helpful and efficient and ensured the deal went smoothly and everything went as planned. Would definitely recommend and use them again.
James · 18 December 2024
Agent replied · 8 January 2025
Thanks for taking the time to leave a positive review James, it really is very much appreciated. We're delighted everything went so smoothly and that Clara was able to help you find your new home, we hope you're enjoying it!
★★★★★ 5/5
GoogleMy experience with this agency was very positive. I rented an apartment and from the very first property viewings I met Chelsea, an amazing agent! I felt very comfortable with her, she was professional and patient with my many questions. …
Angela · 16 February 2026
Agent replied · 16 April 2026
Thank you for the wonderful review Angela, we're so pleased to hear you had such a positive experience with Chelsea and hope you're enjoying your new home!
★★★★★ 5/5
GoogleChelsea was incredibly sweet, and so helpful. She made the renting process so quick and easy!
Aiyana · 11 July 2025
Agent replied · 9 September 2025
Thanks so much for the lovely review Aiyana, we're so pleased you had a great experience, Chelsea is the best! We hope you're enjoying your new home.
★★★★★ 5/5
GoogleI had such a great experience with Tavistock Bow. I had been searching for a flat for several months but couldn’t find anything that felt right. Then Emily stepped in and helped me find the perfect flat in just one week. Her friendliness, clear communication, professionalism, and efficiency were truly outstanding. I would 100% recommend her and Tavistock Bow.
Selin · 12 August 2025
Agent replied · 9 September 2025
Thank you so much for the kind review Selin, we're so pleased to hear that Emily was able to find you the perfect place in super quick time! So glad you had such a great experience and we hope you enjoy your new home!
★★★★★ 5/5
GoogleI had a great experience with Emily at Tavistock Bow. She was very professional, responsive, and helpful throughout the entire process. As an international student, I really appreciated how clearly she explained everything and how supportive she was from start to finish. Highly recommend!
Mario · 16 December 2025
Agent replied · 16 April 2026
Thanks for the lovely review Mario! We're so pleased Emily was able to help you find somewhere suitable and make the process as clear and simple as possible. Enjoy your new home!
★★★★★ 5/5
GoogleI've had an extremely positive experience with Tavistock Bow, in particular Leanne and Veronika who have been exceptional in assisting us with all necessary matters prior moving into our new flat!
Nikoleta · 2 November 2024
Agent replied · 8 January 2025
Thanks for the positive review Nikoleta, we really do appreciate you taking the time to leave one and please to hear you had such a great experience with Leanne & Veronika.
★★★★★ 4/5
GoogleI rented the home in Covent garden to move on 2nd of September, and I had been informed on 30th of August that I cannot move since there is a problem with electricity. Company representatives wanted me to stay in hotel and couldn’t even tell me exacty dates to move. It should be detected much before the apartment is advertised and I really suffered due to uncertainty. However, they did their best to fix it and tried to make my relocation smoother. Despite I was so concerned and angry for days, I have been relieved with their collaborative and positive approach during the process. They manage the crisis very well.
Eda · 22 September 2024
Agent replied · 22 October 2024
Hi Eda. Thanks so much for your review and your kind words. For reasons beyond our control the initial move was less smooth than we would've liked for you, but thank you for your patience, understanding and co-operation. We resolved the issue as quickly as we possibly could and are pleased you appreciated our efforts that everything worked out well, eventually! We understand how stressful a time moving home can be and we always go out of our way to ensure the process is a hassle free as possible, however sometimes there are just issues that can't be foreseen. On the rare occasions they arise, we try to resolve them quickly, efficiently and always with a smile, as you've experienced. We hope you can now fully enjoy your new home and thank you once again, it has been a pleasure working with you! Tavistock Bow.
★★★★★ 5/5
GoogleWhen we started to look for apartments in London we were really worried because we had to move to the UK from abroad. However, with the help from Leanne and Veronika the renting process was smooth and easy. We could always call or mail them and they responded instantly, even on a Sunday. As we didn’t know much about the London housing market, we relied heavily on their information and experience. In the end we have got a beautiful apartment and are very happy!
Jakob · 22 September 2024
Agent replied · 22 October 2024
Thanks for the review and your kind works Jakob. We're glad we were able to help make a daunting move to the UK from abroad a little less stressful for you. Leanne & Veronika are quite the team and we're glad they were able to help you find a new home to enjoy and keep the process stress free.
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