Tates West Kensington reviews in London

★★★★★ 5/5

Google

I couldn’t be happier with the exceptional service provided by Tates - Maria Anemou, specifically. From start to finish, they were professional, responsive, and genuinely committed to helping me buy my property. Their knowledge of the local market was impressive, and they went above and beyond to ensure a smooth process. Communication was excellent! Maria kept me informed at every stage and was always available to answer questions. I highly recommend to anyone looking for a reliable, friendly, and highly skilled estate agent. Five stars without a doubt!

Francesco · 26 August 2025

★★★★★ 5/5

Google

We rented a place under the agency and Vanessa was amazing, throughout the period the service was friendly,professional and up to high standards, we honestly would have loved to use them for buying a place,but ended up buying in Richmond .

Dunbenben · 26 February 2026

★★★★★ 5/5

Google

I had the pleasure of being contacted by Chloe Caravaca at Tates. She was extremely courteous, highly communicative and went above and beyond to answer any queries I had about the property I was interested in. More importantly, her overall approach is well matched to clients who value discretion. I would highly recommend Chloe to any buyer or seller. Very impressed and made the entire viewing process a joy.

Dominic · 21 May 2025

★★★★★ 5/5

Google

Maria is really a nice and professional letting consultant. She helped us found a dream flat, supported all processes of signing the tenancy contract. Coordinating smoothly communication with Landlord. Under her support, Our family had tackled all difficulties during our international settlement from China to London. Amazing and grateful to her.

刘样 · 26 August 2025

★★★★★ 5/5

Google

Once in a while someone lives up to their promises and I can recommend Adam at Tates for his professionalism and personal service. He helped us sell a mansion flat in need of a makeover. The price achieved compared favourably with local square metre rates and the sale process was as painless as one could hope for. His local knowledge contributed to his ability to pitch the price and find the buyers. Communication was good throughout and both to us and the conveyancers. Thanks Adam, really appreciated your assistance. Rob

Rob · 26 March 2023

★★★★★ 5/5

Google

I would like to commend Tates' services, in particular Anne-Marie's support whilst looking for accommodation in London upon arrival from abroad. She has been very flexible and patient with our changing priorities, and has put no pressure on us whatsoever to close on the property she had us view - she clearly has the clients' interests at heart, which is refreshing in the Real Estate industry! Thank you once more

Diane · 26 March 2023

★★★★★ 5/5

Trustpilot

An absolute pleasure to work with

We just completed 3 years as tenants with Tates. They were incredibly friendly and helpful throughout - managing communications with the landlords and seeing to any repairs that were needed to the flat. Vanessa helped us whenever anything went wrong - no issue too small or large, and she always followed up on repairs very proactively. And when we needed help on things outside her remit, she always had a kind word and helpful advice. It was an absolute pleasure to work with the Tates team!

PS · 7 July 2024

★★★★★ 5/5

Google

Kevin has been really kind and helpful when I was looking for a place to rent. He responded promptly with useful information so that I could secure a nice property in this beautiful area within such a short time. Would definitely recommend Tates if you are interested in renting!

Z · 26 March 2023

★★★★★ 5/5

Google

Tates is a great agency to work with. When it comes to property management, they have been nothing but exceptional. Whenever we face any issue with the flat, our superb and lovely property manager Charlotte is always there to help. She responds immediately and always comes up with a solution. It's been a privilege to work with her. We full heartedly recommend.

Adnan · 26 March 2021

★★★★★ 5/5

Google

Kevin has been really kind and helpful when I was looking for a place to rent. He responded promptly with useful information so that I could secure a nice property in this beautiful area within such a short time. Would definitely recommend Tates if you are interested in renting!

Z · 9 January 2023

★★★★★ 5/5

Google

Kevin was very helpful during the process of selling my flat. Very knowledgeable and professional. I highly recommend for sales transactions. You will be in good hands!

G · 28 March 2024

★★★★★ 5/5

Google

Tates have been incredibly helpful from our first interaction with them. They have made every step as simple as possible, are extremely responsive and have been on hand within 24 hours whenever we have needed anything. Comfortably the best estate agent I have dealt with! Highly recommend

James · 19 May 2025

★★★★★ 5/5

Google

Very knowledgeable and professional, I would recommend Tates. Kevin and Ann-Marie were always willing to go out of their way to assist in the sale of the flat in St. Paul's Court.

Rupert · 2 December 2023

★★★★★ 5/5

Google

I want to say a huge thank you to Tates for the amazing job they have done. From all of our dealings with Kevin Godfrey and his team we have been dealt with promptly and professionally. Kevin is resourceful, honest, understood us throughout the move and kept on top of everything. So very pleased to have met him.

Oliver · 26 March 2020

★★★★★ 5/5

Google

We can't recommend Tates highly enough. Throughout our 11 years with them they have been eminently supportive, thoughtful and professional. Kevin, Vanessa, Alex and Maria are a dream team. Huge thanks to all of them for their amazing help with our transition from London - hope our paths may cross again!

Stephen · 28 November 2024

★★★★★ 5/5

Google

Can't be more happy for all the kind assistance I've received by Tates! Kevin was very professional and helped me with all the renting process. Thanks again for your services! 😊 …

Jennifer · 26 March 2023

★★★★★ 1/5

Google

I don't advice owners to trust tthis agency for the rental of their apartment. I left them a fully furnished apartment and it was given back to me almost empty. I have just received inconsistent and incomplete information from them. Now they have stopped answering to any mail and are refusing responsibility even if they had full management. Honestly, choose another agency.

Alberta · 26 March 2020

★★★★★ 5/5

Google

Properties from Tates are of great value and their selection is really good. Kevin took us around to see properties that we had not spotted in their listing, with a great eye for recognising what we look for in a good one. We found our place through his recommendation. We found the whole process with Tates and in particular with Kevin and Anne-Marie extremely efficient, from paperwork to communication to second viewing of our chosen place. We can’t recommend their services enough and hope you will find your cosy home through Tates.

Maris · 26 March 2022

★★★★★ 5/5

Google

Great agent, found us a great flat that had just come on the market when the one we rang about had gone. Kevin was helpful and charming and we're really pleased with this agent.

Anna · 26 March 2021

★★★★★ 5/5

Google

It took less than 24hrs from my initial enquiry until I had a deal with an ideal for me property. Excellent and very efficient services from an agency that cared to listen to me and made ends meet with the property owner as smoothly as it could be. Hats off to Kevin who was assigned to view to me my -now- new home and made everything ever so easy for me. He is a real asset for the team!PositiveQuality

Marios · 24 August 2021

★★★★★ 5/5

Google

Finding and renting a flat with tates has been very straight forward and made the 100+ mile move very stress free. On all calls the staff were so friendly and helpful, and would follow things up to ensure nothing was ever missed. Kevin especially was so helpful, arriving before office hours to handover keys for my convenience and responding to any queries about the property at a drop of a hat. Thank you!

Stella · 26 March 2022

★★★★★ 5/5

Google

Tates managed and let my property for me for over six years while I was overseas and recently sold it for me in a difficult market. I have always been very happy with the service they provided and I would certainly recommend them to others for both sales and lettings. I particularly appreciated their impartial advice and sorting out things like furniture removal. It is very nice to deal with an estate agency that you feel like you can trust :-)

Emma · 26 March 2020

★★★★★ 5/5

Google

In late 2019 we sold a one-bedroom flat in Barons Court with Tates as sole agent. From the get-go they stood out from competitors by combining warm personal service with a keen understanding of current market conditions and how best to present and market our property. For various reasons the sale turned out to be quite tricky and, at times, fraught, but throughout it all director Caroline Nicholas remained a steady source of advice and support. As well as being unfailingly professional and persistent in bringing the deal to a close, she maintained her good humour and was a pleasure to deal with.

N · 26 March 2020

★★★★★ 5/5

Google

When I first met Tates I trusted that they were going to use all their resources to find the right buyer for our flat. This was in a tough selling period, an adverse market to sell. This was very different time to when properties fly off websites, this was a time for experienced estate agents to show their real value. Tates launched a pro-active marketing campaign, the communication was excellent throughout the process. As this was a tough selling environment, our sale didn't come through a marketing blitz, it happened due to solid estate agent activity with a fair price to both parties. Can't thank them enough.

Elie · 26 March 2020