1/5
FacebookThey have managed our property for four years, but in the last 18 months have not been able to tell us what rent our tenants have paid, do not respond to queries, and didn't even inform us when our tenants gave notice.
Trusted Agent profile · London
Verified
Streets Ahead London reviews
★★★★★
1,469 reviews across 4 platforms
25 High Street, London, SE25 6EZ
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Streets Ahead's office in London, at 25 High Street, is rated 4.6 out of 5 across 1,469 reviews on four platforms, including 294 Google reviews rated 4.6.
294
Reviews on Google
This office
226
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
947
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Facebook5/5
TrustpilotLaura C - Property Manager
We have been assigned numerous property managers for our flat over the years with quick turnover commonplace. Laura our most recent whom has been ours for a while now has provided the most attentive, detailed and timely service and comms in managing our property and dealing with ongoing legal obligations and responding to unplanned incidents.
1/5
Googlethey put 6 people ( 2 adults and 4 children ) into a small 2 bedroom home. The tenants were dirty and disrespectful and caused a lot of mess and damage. The inventory was taken 9 days after the tenants moved in. I had to pay 9 days of their …
Agent replied · 19 June 2024
Good morning, Many thanks for your comments above and we take all feedback very seriously. If … More
5/5
GoogleFinally got my first home. Thanks to Aidan. He was so lovely & easy to communicate with. He was very knowledgable and I never felt pressured. …
1/5
TrustpilotSelling our property and had streets…
Selling our property and had streets ahead Addiscombe visiting us. The staff who visited us was kind and seemed professional. So we thought yeah we will go with them. We called left messages no one returned our calls. Sent emails and no reply. This happened about 4 times in a week.If they are doing this at this stage how will it be after we sign the contract with them. So I emailed them and told them that we will be going with a different agency as we are not happy with the communication. Still no reply. Glad that we didn't go with them.We went with BARNARD AND MARCUS and glad we did, I never have to call to chase things up. They will always call me to update me of everything. Staff is wonderful. Every thing is fantastic.
3/5
TrustpilotRental Experience
I like the fact that to company was helpful in matching my request to all available apartment, and viewing booking was prompt and impressive. However, the documentation Request,review and feedback process should be improved to cut down the time to ensure faster closure. In my experience, it appears unending. But in all, its splendid talking to the company
5/5
FacebookGeorge was excellent, he attended to all my needs and really paid attention to what our requirements were for a flat. I would highly recommend him and Streets Ahead in general. Shoshanna
5/5
TrustpilotStreets Ahead in Crystal Palace were great
Streets Ahead in Crystal Palace helped us to market and let our flat recently. The service was excellent - we had a specific date we wanted tenants to move out and in and it was handled really well to ensure those timelines were met. The communication with the team was excellent, really prompt and efficient. Thank you
5/5
TrustpilotGood PR
Had a house viewing with one of your agent george barnes, he was good communicate well and concisely.
5/5
FacebookMy parents have just moved thanks to Streets Ahead. They had tried other estate agents before but as soon as they contacted Streets Ahead, they got straight into it. All of the sales staff were genuinely very helpful. Once the sale was going through Marina and Gary stepped in and smoothed things over, going above and beyond to help them out. It’s hard to find a really good agent to trust but I have no hesitation at all in recommending Streets Ahead to help you move house!
5/5
FacebookGareth was fantastic in helping me decide what I wanted. He always kept me updated to what he had available and was always ready to answer my questions.
5/5
FacebookMyles was very personable and attentive! He was dedicated to finding me the right home, quick on replies and an all round nice person. A pleasure to deal with. Thanks Myles!
5/5
FacebookMyles was very personable and attentive! He was dedicated to finding me the right home, quick on replies and an all round nice person. A pleasure to deal with. Thanks Myles!
5/5
TrustpilotGreat help!
Megan was really helpful with every step. She was super informative and supportive with the whole process.
5/5
TrustpilotFive Stars for Cameron!!!
I can only speak about my experience with Cameron which was great. I appreciated his attentiveness, clear communication and efforts he shown throughout working with him. If you get Cam as a property agent, trust you are in good hands.
Agent replied · 19 June 2024
Thank you Jessica for your lovely review. I will pass your comments on to Cameron. Thanks, Laura
5/5
FacebookLibby was absolutely fabulous, easy to contact and always trying to find out the best solution for us. She was always honest, and was a brilliant estate agent. Would definitely recommend.
5/5
FacebookI would highly recommend this agency! Special mention to Gareth for helping us get a perfect house for my family. Very kind, friendly and he has helped us through out.
5/5
TrustpilotThe best agent I have come across!
I was really pleased with my experience working with Ryan when he helped me to find a property in London. He is a very professional and hard working agent. Moreover, he is very fast in replying to emails/whatsapp providing all the important details. Thanks to him I found a dream flat here in London. Thank you very much! I really appreciate your time and effort.
5/5
FacebookCatherine in Crystal Palace was really great helping my partner and I buy our first flat! Plenty of nerves on our end and she got us through is smiling. Thanks Catherine
5/5
TrustpilotEnzo and Emma were incredibly helpful
Enzo and Emma were incredibly helpful, responsive and professional to work with. A Star team!
5/5
TrustpilotCameron has been very very helpful
Cameron has been very very helpful. He explained everything we should know and has been answering all our queries fast. The moving process was absolutely easy.
4/5
TrustpilotExcellent customer care
Agent replied · 22 October 2024
Dear Comfort,Thank you for leaving us a review! We are delighted to hear you have received excellent customer care from the Streets Ahead team.Kind regards,ZoePA to Directors.
5/5
TrustpilotResponsive and helpful
Enzo and Emma were both very responsive and helpful during our move!
5/5
FacebookThank you to Aidan, to helped me to get my studio flat, always there to answer my questions anytime, also getting in touch with me of any updates. Thanksss 😄
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