Trusted Agent profile · London
Verified
★★★★★
1,469 reviews across 4 platforms
25 High Street, London, SE25 6EZ
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Streets Ahead's office in London, at 25 High Street, is rated 4.6 out of 5 across 1,469 reviews on four platforms, including 294 Google reviews rated 4.6.
294
Reviews on Google
This office
226
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
947
Reviews on Trustpilot
Business-wide
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Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGeorge was great in finding a new…
George was great in finding a new tenant. His communication, advise and general customer service was great
Dear Ms D'Arcy,Thank you for leaving us a 5* review. We are delighted to hear that George provided you with great customer service whilst finding you a new tenant.We look forward to helping you again in the future!Kind regards,Zoe PA to Directors.
5/5
TrustpilotBig thanks to Jasmine!
Had been letting a flat through Streets Ahead for nearly a year now and our property manager Jasmine has been such a pleasure to deal with. She is always so helpful and quick to respond if you have any issues or questions! Couldn’t recommend renting through Streets Ahead enough and even more so if you have Jasmine managing the tenancy for you :)
5/5
TrustpilotWe had no luck selling our flat through…
We had no luck selling our flat through another agent - very quickly the team reflected a more realistic price & selling strategy & within a couple of weeks we had a buyer. Excellent service, good communication - Haaran & Jola . Thank you! Mr Carpenter
5/5
TrustpilotStreets ahead excellent customer service agent
Mohammed Nahed, was absolutely fantastic. He really went above and beyond. He helped me find 2 great properties, after our first meeting I explained what my partner and I were looking for down to build type, location to the station, appliances etc and he went away and found the perfect property exactly what I requested. He was constantly avaliable via WhatsApp and phones calls even out of hours and on his days of to help me. Again outstanding customer service, the next time I move I wish I'd be as lucky to get someone as good as Mohammed was.
5/5
TrustpilotSpeak to Enzo or Maya if you want 5* service
I started my property search with Enzo who was extremely helpful from the start. After contacting over 80 agents in the london region, getting even one call back started to feel like an impossible task, however, Enzo went above and beyond to take the time to respond whenever I contacted him. We mainly spoke through WhatsApp message which was so much more convenient too rather than just trying to juggle telephone calls as well as work. We gave him all of our criteria and he actually provided properties that would suit our need, in the locations specified, rather than ones that were clearly out of budget just for an extra chunk of commission.My search went on to viewing a property where I was greeted by Maya. From the off Maya was extremely professional, very well presented and very attentive during the whole viewing. I was able to have a comfortable conversation with herself and let her know my concerns. She offered some very good advice too when it came to searching for new leases. I asked for a video of the property as I couldn’t view it with my partner and before I’d even got back to the station, she had contacted the office and arranged for Enzo to send this over. I also contacted Enzo out of hours, which to my surprise he responded and gave all the information I needed, so extra points there.I would highly recommend Maya and Enzo when using this estate agents for your next lease if you want someone proactive, friendly and someone that actually listens to your needs as a whole.
5/5
TrustpilotI guy adem who helped me to find a home…
The guy adem who helped me to find a home and he is very helpfull for viewing all the properties and Explained very well thank you
5/5
TrustpilotPolite, professional & patient
I spent a couple of weeks finding a property and Gemma was very helpful with my search. I would receive emails as soon as something came on the market and Gemma was happy to answer any questions I had in a professional and timely manner. I was also shown around a property by Gemma and she was polite, professional and patient as I did have a lot of questions etc. The stress of the search was undoubtedly made easier from Gemma’s work. Thank you very much.
5/5
TrustpilotI recently worked with a girl called…
I recently worked with a girl called eva, she was so lovely on our viewing, she made me feel so comfortable on our viewing and made the whole expierence so wonderful from phone call to viewing, thank you eva
5/5
GoogleWe've successfully signed a new tenant for our flat, and the process was smooth thanks to Bill. Bill was always available to answer our questions. As a first-time clients, we highly recommend Streetsahead's service.
5/5
TrustpilotGreat Service and Great Estate Agents
Streets Ahead were incredibly helpful and were with me through every step of the process, from the initial viewing and the entire application process to ironing out the details of the tenancy agreement. I had been with other estate agencys before who had turned me away many times and were altogether very rude but Streets Ahead were the complete opposite. They were very welcoming and had great customer service. I want to give particular thanks to Cameron, who made sure that everything was going smoothly and acted as the middle man between us and the referencing company, as well as keeping the landlord up to date. He was always available whenever I had a question and would always call me back. He made the application process much more user-friendly and was a tremendous help. Emma as well as her whole team were also very helpful with the move and the final details. Can't recommend them enough!
5/5
TrustpilotWe recently sold our flat in Crystal…
We recently sold our flat in Crystal Palace which we had happily been renting out with Streets Ahead for over 10 years. When it came to selling, Jola Bamigbola took us under his wing and totally surprised us by finding a buyer in about 3 days which completely exceeded our expectations. Throughout the sale, we found Jola and his team to be competent and professional, and a real asset in helping us understand and deal with the conveyancing solicitors, which can at times be a little frustrating. But we were in good hands, and everything came together nicely at the end. So we would like to say a big thank you to Jola and his team, and we wholeheartedly recommend them if you are looking for a professional, trustworthy and competent estate agent.
5/5
TrustpilotReally amazing service from both Enzo…
Really amazing service from both Enzo and Emma. Enzo thought outside the box to find us a property when I was just about giving up, we have a dog and it's not easy, he sent us a property that was about to go on the market, and was consistently excellent at communicating with us through the process, an absolute pleasure, no cheesy sales tactics. Just honesty and integrity! Emma made time after hours to open the property up for us on a Thursday eve, I'm sure she had much better things to be doing but was really lovely and patient, even tho I was late (busses)!! She let me have a good look round and didn't rush me! If everyone who is employed by streets ahead is this fab id recommend it!!
5/5
GoogleExcellent work from Paige palmer very helpful and very quick with getting a viewing and very helpful with getting tenant agreement moving swiftly
Dear Jamie, Thank you for your fantastic 5-star review! We’re so pleased to hear about your positive experience with Paige Palmer. It’s great to know she was helpful, efficient, and proactive in arranging your viewing and progressing the tenant agreement quickly. We’ll be sure to pass on your kind feedback to Paige. Thank you for choosing Streets Ahead - we really appreciate your support! Kind regards, Zoe
5/5
TrustpilotEnzo was a fantastic agent and answered…
Enzo was a fantastic agent and answered all of our questions
Hello,Thank you for leaving us a 5* review! We are delighted Enzo provided you with a fantastic service.Kind regards,Zoe PA to Directors
5/5
GooglePhil and Jay completed the sale on our property. There were a few bumps in the road as there often is when buying and selling a property (we had two houses that we were purchasing fall through due to bad surveys). However, Phil and team …
5/5
TrustpilotGreat service
The lettings agents Enzo and Gemma were extremely helpful in finding me and my partner the perfect property to move in to. They sent us properties directly that matched our criteria and were available to arrange viewings for us really quickly. During the process our landlord changed agencies away from Streets ahead, however, they were still on hand to support us with any questions or queries we had. I would definitely recommend using Streets Ahead as a letting agent.
5/5
GoogleMy partner and I were moving to London and we've been so lucky to find this agency! Enzo is very professional, communication was always clear and he sent us a nice virtual tour of the house. We couldn't ask for more, thanks Enzo! …
Thanks so much Nancy for the review! We will let Enzo and Maya know :) - We are glad you had a good experience with us - Rebecca
5/5
GoogleVery very helpful agent. I was in need of a place quite quickly and Paige really got me somewhere nice and clean. I must say, she listened carefully to what I was after. I will use this agent again and recommend to others
5/5
TrustpilotIt was a pleasure meeting Miah
It was a pleasure meeting Miah. She came on time and helped me with everything. I strongly recommend renting through this company.
5/5
TrustpilotAn amazing team and very supportive…
An amazing team and very supportive workforce. I so much enjoyed the way their staff member, Maya, communicated with me throughout the process, which was fantastic and it gave me great confidence about the organization.
5/5
GoogleI've been looking for a flat since long time and everyone is been exceptionally amazing! They are always available to listen to your requests and keep you always updated of anything! Everyone I came across was great but Enzo went extra mile …
Thank you for such a lovely review. I will pass your comments on to Enzo and his team. Thanks, Laura
5/5
GoogleOne of the most professional agencies based in South London. They're very dedicated as their main priority is to find you a place to live in a really competitive city. Enzo has been really helpful, ensuring that we got something in due …
Hi Bastien, thank you for your lovely review. I will pass your comments on to Enzo. Thanks, Laura
5/5
TrustpilotUp to this moment
Up to this moment, unlike some other agencies we have dealt with, you have been an incredible professional. You respond quickly, communicate clearly, and do not keep us waiting unnecessarily. You are also extremely efficient and very polite.
1/5
GoogleFirst day move in experience, terrible experience. They handed over keys with Broken Washing machine, Broken fridge, mouldy door, intense dog poo odour and pathetic attitude.
Dear P Thomas, Thank you for leaving us a review. We are sorry to hear that on this occasion, the service received from Streets Ahead has not been up to our usual standard. Please email more information to clientcare@streetsahead.info and we will investigate this further. Kind regards, Zoe Streets Ahead
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