Trusted Agent profile Β· London
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385 reviews across 2 platforms
91 Acre Lane, London, SW2 5TU
Stirling Ackroyd's office in London, at 91 Acre Lane, is rated 4.4 out of 5 across 385 reviews on two platforms, including 348 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe used Beresford to rent our flat, which they did incredibly fast and efficiently. Within 24hours they had found the perfect tenant, and then proceeded to do all the referencing etc. We would definately use them again, and highly recommend them.
1/5
GoogleAwful experience, very unprofessional estate agent.
Dear Casey, I am very sorry to hear that you have been unhappy with the service provided. We have hundreds of positive reviews from happy customers so it is always very disappointing to hear about a negative experience on a review website. So that we can respond in full, we would urge you to contact us directly via info@beresfordresidential.com or by calling your local branch so that a Branch Manager can investigate your comments. We hope to hear from you soon.
5/5
GoogleA huge thank you to the team at Beresford Residential. From start to finish they have been professional and helped us at every stage. Would highly recommend the Brixton office to anyone looking to rent in the area.
5/5
GoogleI can't believe I found a flat so quickly. It was my first time finding a property alone and Danielle guided me through professionally but, most importantly, like a friend which helped make the process a whole lot easier.
5/5
GoogleHad a great experience with Paris and Ryan in getting the flat I was looking for. Very responsive, professional and helpful. Would definitely work with them again!PositiveResponsiveness, Professionalism
5/5
FacebookGreat company. The staff are very professional, polite and friendly. Would not hesitate to use again or recommend to anyone I know.
1/5
FacebookRude !! Iv practically been had ago at spoken to so rudely and quickly dismissed all because I haven't answered my phone even through I DONT have any missed calls or voice mails! Complete joke !!
5/5
FacebookRichaΕd was a star when it came to selling my house! would definitely recommend them. excellent communication and back up.
5/5
FacebookExcellent Service provided by SA, rented a house through them and the service was professional, the agent handled everything. 5π
5/5
GoogleWas very pleased with the level of service we received -- far more professional and result-oriented that other estate agents in the area. Ask for Shelly Spencer if you can, she was wonderful.
5/5
FacebookCalled in to get my house valued. Stirling ackroyd really impressed over any other agent.
5/5
FacebookKnowledge of the London market is second to none. Fantastic team that were able to help with my property search. Would not hesitate to use them again.
5/5
FacebookGreat service all round, joel in the central team was very professional and knowledgeable.
1/5
GoogleIf you are looking for an unprofessional service, rudeness and lies, please ask for Maurice Applewhite.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleGreat experience with Beresford, the team there and Dannielle the consultant too - they were very quick to provide information and helped me find a great property!
5/5
FacebookJoel in their head office was great, I would highly recommend!
5/5
GoogleReally easy to get a brilliant flat secured. Great service from Shelly-Ann - no pressure and really honest and open. Highly recommend!
5/5
GoogleGreat service provided by the agents at Beresford. Always helpful and polite. Can't wait to get in to my new home!
5/5
FacebookGreat service, would recommend to friends and family
5/5
FacebookGreat service all round. Would highly recommend
5/5
FacebookGreat service and definitely using again!
5/5
FacebookGreat service and would highly recommend
1/5
FacebookGood company and would recommend!
1/5
GoogleRating only, no written review.
Dear Seb Chambaud, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
