Trusted Agent profile · London

SellMyHome.co.uk London reviews

4.9

★★★★★ Excellent

566 reviews across 3 platforms

8 St. Thomas Street, London, SE1 9RR, SE1 9RR

SellMyHome.co.uk's office in London, at 8 St. Thomas Street, is rated 4.9 out of 5 across 566 reviews on three platforms, including 21 Google reviews rated 4.8.

Google logo

4.8 / 5

21

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

543

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

How estate agents should run! A perfect experience

A magnanimous performance that made the transition of buying our dream home hassle free. Nick provided an exceptional service and helped us get the best value out of our property and even helped negotiate the purchase price to help with the sale. The personal touch made the process feel like someone was there to answer our questions at all times. I wouldn't ever consider using another company as the service they provide cannot be compared for the low costs. A saving of thousands of pounds and also a saving of stress, managing the whole chain effectively through to completion! Thank you!

Graham · 28 July 2016

5/5

Trustpilot

A brilliant and effective way of selling your home

From the moment that I asked Sellmyhome to help me in marketing my own house it was absolutely plain sailing with no stress whatsoever. ...getting it expertly valued, being advised on how to best present it to interested viewers, having magnificent photos taken by an excellent photographer and even flowers arriving on that day to add to the attractive appearance of the living room. Each viewer came on a very strict and monitored appointment system ....and the 4th couple made an offer straight away. We could not have wished for a better result.

Jeannie · 15 July 2016

5/5

Trustpilot

Saved a fortune!

Sellmyhome have been so helpful in selling our two flats in Merstham, Surrey. It really has been a painless procedure and I would definitely recommend anyone who is considering selling a property use them. They are friendly, reliable and you know that if there are any issues there is always someone to help you sort things out. Plus, not having to give an estate agent huge commission has been an added bonus - we really have saved a huge amount.

Deborah · 8 October 2015

5/5

Trustpilot

Great customer service - thank you!

I would be very happy to recommend sellmyhome.co.uk because they: - offer an alternative to the high priced, high street estate agents - are friendly, approachable, and keep in touch - are always available to answer questions and for advice - have a range of packages that you can tailor to your needs - have eye-catching boards that make people smile (the neighbours have commented on the 'I'm Sold' board) - they sent flowers! I will use them again. Thank you

Cindy · 18 August 2015

5/5

Trustpilot

What you always wanted from an estate agent.

After many less enjoyable experiences of estate agents (pushiness, over-selling, not marketing the property) we chose to put our large Dutch houseboat on the market through Sellmyhome.co.uk. We chose the top London package which really showed the vessel from its best side. The virtual walk around tour (included) is fantastic and really makes an impact in this visual age - the platform itself is easy and intuitive to use, something we much appreciated. On the human side, we were allocated dedicated our account manager who was always available to answer our questions, talk through viewing requests etc. If she wasn't available, there was always some on the phone who could help: SMH clearly share information around the office which makes for a win-win situation all around. Particularly impressive (and I hope SMH benefitted from this) was a big article placed in a widely circulated daily newspaper off the back of which we got a lot of enquiries. The boat ultimately sold with the help of SMH and the fantastic services provided. We recommend it highly.

Alexander · 30 June 2015

5/5

Trustpilot

It is when things go wrong you really test customer service

I can fully recommend the team at sellmyhome. While it makes complete sense to save money this way, you also need it to work. If you are going to do the viewings yourself or have people to do that then this is really the way to go. The sellmyhome team had some trouble initially with photographers in Scotland (where the house was I sold with them) and they were the first to say the shots were not good enough. The got another two photographers round (at no cost to me) and we ended up with a really good quality set for the marketing. The team are very responsive and well after you have paid your fee, they continue to be proactive and really do care about the result. This makes sense as the more they sell the more people will realise it works. I also like the way you are in control if you want to be so you can adjust price/advert etc etc whenever you want on the site and this pushes through to rightmove and zoopla. At the end of the day everyone buying a house are looking on those sites even in Edinburgh with their solicitors portal. We sold for asking price in less than a month. Highly recommended. Ewan

Ewan · 1 June 2015

5/5

Facebook

My house was sold by Sell My Home by Wes Collins in Blackpool.He did a great job doing lots of viewings,he is very professional and gives honest feedback.I would definitely recommend!

Emma · 30 September 2024

5/5

Trustpilot

Excellent Service

Although initially I was a little hesitant before deciding to go with Sellmy home I soon discovered that any fears were unfounded. The entire process has been relatively stress free (selling your home is always going to result in some stress!). Sarah E. was brilliant and was always readily available to deal with any queries I had, The service, not least the customer care was excellent. Within days of signing up, floor plans, energy certificate and photographs had all been completed efficiently. The entire team was great but the photographer was particularly skilled and I was delighted with the final pictures for the brochure and the website. The virtual tour was a great idea and just what a prospective buyer needs. The website was easy to navigate and I liked the degree of control it gave me in organising viewings. Within a few days I had an offer and can't believe just how positive the whole experience has been. Would definitely recommend SMH to anyone thinking of selling their home. The fact that you also save a great deal of money means that this has to be the way to sell your property.

Carl · 19 May 2015

5/5

Trustpilot

I used them to sell my Mum's house and they were great from start to finish

I found the whole process of completing the documentation, writing the specification of the property and liaising with Sellmyhome over taking the photos and the EPC remarkably easy. The quality of the photos was great and the "soft" voiceover artist describing the property was a great addition. I had a couple of questions over the terms and conditions of sale but the partners were easily contactable and the questions were resolved very easily. The process of booking and responding to viewing queries was also great and I particularly liked the "hit" counter which gave confidence that the property was getting viewed on line. Overall, I would highly recommend them.

Martin · 21 January 2015

5/5

Trustpilot

Cut out the middle man

Sellmyhome.co.uk is a real no-brainer when it comes to deciding how to sell your home. You avoid dealing with tricky agents & money-for-nothing fees, put your property on at what you think it is worth & have full control of viewings & sales negotions - though SMH will guide & help you throughout this. These days most people search using Primelocation, Zoopla or an equivalent rather than liaising directly with agents so you have the same exposure on the market. I went with a basic package and the SMH team came and took photos & did a floor plan. I had a range of valuations from highstreet agents all eager for a quick sale and actually decided to put it on at a higher asking price. The property was on the market in minutes and viewings lined up soon after. In a few weeks, I had an asking price offer. SMH were supportive before, during and after the sale. Personally, I think this is the future of the property market & would certainly use SMH again.

J · 21 January 2015

5/5

Trustpilot

All staff members are very Friendly…

All staff members are very Friendly and very helpful. Specially Sukhi one of the team member very friendly and helpful. Thank you to the team and specially Sukhi and Sarah Scott caroline. Thank you to all and stay safe.

Trapz · 7 March 2021

Agent replied · 23 October 2024

Hi Trapz. Thanks for sharing your experience with us. We are always grateful when clients take the time out to pen a review as it shows we must have done something worthy of note. Sukie has a way of making everyone smile and she's such an upbeat person. we hope you stay safe also and enjoy your new home. Kind regards The Sellmyhome.co.uk Team

5/5

Trustpilot

Saved a lot of money!

We decided to use Sellmyhome as we had a lovely little flat in a great location, so knew it wasnt going to be difficult sell as long as we didn't overprice it (which estate agents were trying to get us to do). Doing the viewings ourselves proved to be a huge advantage - we were able to answer questions estate agents arent able to and give a local viewpoint. For us it was a very positive experience, the flat is now sold and we have moved into our new place. And we saved ourselves a significant chunk of money in the process!

Verity · 9 December 2014

5/5

Trustpilot

Spot on service.

Excellent service especially with a big discount as my partner and I were selling 3 houses at the same time. Communication was excellent and the sellmyhome team were very responsive and accommodating when I wanted to upload some of my own pictures and went above and beyond to get the listings live very quickly. They also provided instant notification when potential buyers contacted them so no viewings were missed. We sold all 3 houses so saved a fortune over local estate agents. All in all very happy.

Tony · 2 December 2014

5/5

Trustpilot

Saved a lot of money

I don't mind doing things differently, so when it came to selling my home I looked into online estate agents in order to save the minimum 2k you have to pay locally. I came across a few online agents, but the price SMH were offering was very appealing and I thought it was worth the punt. I had 4 estate agents out to value my home, but I wasn't happy with any of them as they were too low for my liking. At this point I decided to invest 2.5k on a new kitchen and carpets to maximize the asking price. The highest valuation from the one of the estate agents was apparently the ceiling price for that area, even with a new kitchen as they told me, I managed to sell 8k over that ceiling price. I would definitely recommend Sellmyhome.co.uk, managing viewings and offers was very easy, all done online. Also Henry from SMH was only an email away to help out.

Hamid · 16 September 2014

5/5

Trustpilot

Never going anywhere else.

Such a great concept, saves you tens of thousands of pounds and makes light work of marketing you're property to the right buyers effectively. My experience in the past with Estate Agents hasn't been a pleasant one, so knowing you're in control and saving cash to invest back into the property is an absolutely no brainer. Next time I sell I'm heading straight back to Sellmyhome.co.uk. Well done for designing something customers have always really wanted - cutting out the trouble makers.

Jonathan · 30 May 2014

5/5

Trustpilot

Simple, reliable and great service

We thought we would try it as the agent fees are so high when you consider that you actually do most of the selling when people view our home. Sellmyhome provided everything we needed, got us onto all the portals we required to get over 5 viewings in the first week, and we had an offer after the first weekend! We saved over £8000 on agency fees, which we were able to put into our new house. We will use Sellmyhome next time, and always recommend them to friends.

Nick · 27 May 2014

5/5

Trustpilot

Pleasurable experience !!!

I decided to use an on-line estate agent after reading reviews in the broadsheets. The whole experience has been pleasurable. The sellmyhome staff have been at the end of the phone late into the evening and answer my typed messages immediately. They are knowledgeable, great listeners and more. My viewers too have also commented on the excellent service they got from sellmyhome. My home was only on the market for approx 6 weeks!! Impressed to say the least. Would definitely recommend and use them again myself. Thank you sellmyhome.

Lisa · 22 May 2014

5/5

Trustpilot

The new way to sell your home

I just sold my home via sellmyhome.co.uk and it was the best decision I made. I was being hounded by estate agents to list with them but decided that if they were so desperate for me to do this that I must be able to sell the home without their services as the market was so buoyant, and I was right but only thanks to this website. It was easy to use, got a far more personalised service and I saved a load of money. Would highly recommend it.

Rich · 12 May 2014

5/5

Trustpilot

A complete NO Brainer

Sellmyhome.co.uk really delivered on all fronts. From marketing our property, to getting potential serious buyers through the door, to the final sale, it was truly a seamless experience for my husband and I. We have recommended them to anyone we have come across recently in the process of selling their home and honestly believe it is a complete no brainer. The money it saved us was unbelievable and has made our next move financially a much easier step, not to mention paid for a brand new kitchen and separate utility room. I would unreservedly recommend sellmyhome to anyone, it will completely change the way you look at selling a property forever.

Victoria · 6 May 2014

5/5

Trustpilot

Saved over £14,000, complete control over the process - why use a high street agent?!

I was recommend using Sellmyhome by a friend. Before registering, I rang them up because I'm always slightly cautious about how online businesses deal with customers who want to speak. They're very professional and responsive on both email and the phone. The website is great. Easy to use, managing viewings was a doddle. We had 5 viewing requests within the first few days of the property being marketed, and two people offered the asking price. I really don't understand why homeowners still insist in using high street agents. Seems archaic! If I end up selling again in the future, I'll use these guys. Thanks so much.

Danielle · 17 January 2014

5/5

Trustpilot

First Class online Estate Agents

Exceptional service. Professional, efficient, genuinely caring, a great pleasure to work with. I highly recommend the Sellmyhome team, the best estate agents that we've ever used and wouldn't hesitate to continue buying and selling with them. A credit to the industry. We saved an amazing £12,000.

SJL · 21 November 2017

Agent replied · 23 October 2024

Hi Jane,Thank you for the review, it was a pleasure selling your home and good luck with the move. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing.Kind regards,Harry@sellmyhome.co.uk

5/5

Trustpilot

I was introduced to Bill

I was introduced to Bill, and from viewing right through to the sale i cannot fault him or sell my home. Excellent communication right the way through. Cannot rate them enough and would highly recommend them.

Neil · 14 August 2021

Agent replied · 23 October 2024

Hi Neil. We really appreciate you taking the time to post a review, and a glowing one at that. Communication is key when dealing with multiple parties in a sale and juggling the varying contacts can be hard. Luckily you had Bill, an experienced veteran of Real Estate, whose adept at keeping all the plates in the air until a sale is completed. All the best. Kind regards The Sellmyhome.co.uk Team

5/5

Trustpilot

Sell my home

A very professional service from start to finish. Anna played a key role in facilitating our move and ensuring the process went smoothly. She was proactive and always communicated with all parties effectively. I would not hesitate in recommending sell my home.

Mrs · 17 January 2020

Agent replied · 23 October 2024

Thanks so much Jo for the lovely review, it was a pleasure to work with you and all the best settling into your new home!Please let us know if there is anything we can help with in the future.Kindest regards,Anna from SellMyHome

5/5

Trustpilot

A Friendly and efficient service.

Sellmyhome was recommended to us by a previous user and they didn't disappoint. The initial contact was with Tom who helped us though the marketing strategy and explained clearly the costs. We soon had a few viewers and this was followed by an offered that we accepted.Charlie from the process management team helped us through the next stage up to exchange of contracts and completion.They always there to help and to give advise. A first rate personalised service.

Chris · 13 January 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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