Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJack and Janette were excellent. We had a great experience with Scott City - viewing, signing a contract, contact, and handling the deposit all went by very smoothly. Can't believe I'm saying this as I never thought I'd recommend a property agency - but I recommend it! They're really good. Thanks for the service!
Paul · 30 September 2025
Agent replied · 29 December 2025
So glad we could change your mind about estate agents! Thanks for your kind words Paul. All the best.
★★★★★ 5/5
GoogleI have had a great experience with Scott City for my rental. They have been consistently responsive and very prompt with support or assistance needed.
It’s great to work with James and team that cares about Tenants and handles everything efficiently. Highly recommend them for renting in and around Barbican
Himali · 30 October 2025
Agent replied · 29 December 2025
Thank you so much for your recommendation Himali. We're really pleased you've had a positive experience with us as a tenant.
★★★★★ 5/5
GoogleBest agency I’ve dealt with! Everyone is really considerate and helpful, and the repair process is super fast. Overall, a great experience and I’ll definitely stick with them in the future ☺️
Thanks to Janette & James!
Jo · 15 February 2026
Agent replied · 15 April 2026
Thank you so much for your kind words, Jo. Really please to hear you had such a great experience. I will pass your thanks onto Janette & James.
★★★★★ 5/5
GoogleScott City has been the absolute best agency to be a tenant with! They have been so helpful and exceptionally quick to respond to any query I have. Especially Jack and Janette! I would definitely recommend looking at their properties for renting.
Clio · 29 November 2025
Agent replied · 29 December 2025
Thank you so much for taking the time to leave us a five star review, Clio. We really appreciate your comments.
★★★★★ 5/5
GoogleScott City are amazing! We rented our place through them for 2.5 years. They responded promptly to all communication and were speedy / attentive to any requests. A special mention to James Handle and Janette Wingate! Strongly recommend the company and team.
Grace · 30 October 2025
Agent replied · 29 December 2025
Thanks Grace for your review. It was a pleasure having you as a tenant. All the best for the future.
★★★★★ 5/5
GoogleCan’t fault Scott City: Nick and his team were kind, patient and efficient. They always answered the phone or got back to me straight away. My new flat rented within a week and I’ve opted for a full management contract with Scott City.
Sophie · 3 December 2024
Agent replied · 10 November 2024
Sophie, thank you so much. It was great working with you to find your new flat and new tenant.
★★★★★ 5/5
GoogleNick Scott and his team at Scott City sold our Barbican flat for us. Nick is a pleasure to work with, knows the Barbican - and the rest of the City - well. Highly recommended.
Andy · 2 January 2025
Agent replied · 26 December 2024
Thank you for your recommendation, Andy, it was a pleasure assisting with the sale of your Barbican flat! All the best.
★★★★★ 5/5
GoogleOne of the few actual good real estate agencies in London. Communication has been straightforward, Janette has been a huge help for me during the first few weeks after I moved in. Highly recommend!
Marcc · 4 October 2024
Agent replied · 24 October 2024
Thanks for your review Marcc! We are glad we could help with your move.
★★★★★ 5/5
GoogleI’ve found my last two rental flats in the Barbican through Scott City, and they’ve always been professional, responsive, and helpful at every step, from viewing and contract preparation to ongoing property management. I highly recommend Scott City for anyone looking for a smooth and reliable renting experience.
Onur · 31 August 2025
Agent replied · 29 December 2025
Thanks for your kind words, Onur.
★★★★★ 5/5
GoogleI rented with Scott City, and from the very beginning they have been incredible kind, efficient and very responsive. Any time I needed anything sorted with the flat, I would email Jack and get a very quick response with a plan in place. …
Natasha · 15 August 2025
Agent replied · 29 December 2025
Thank you very much Natasha for your 5* review. We've enjoyed having you as a tenant and wish you all the best for the future.
★★★★★ 5/5
GoogleHaving dealt with multiple estate agency big brands, this was a breath of fresh air - a firm focused on a market it knows really, really well, with a team of professionals who help get things done and go the extra mile. Genuinely impressed.
Michael · 15 August 2025
Agent replied · 15 April 2026
Thanks Michael. It's been a pleasure dealing with you
★★★★★ 5/5
GoogleI have recently moved with Scott City to the Barbican area, and the experience has been excellent! From the initial viewing to helping with settling in, Janette and Jack have always offered thorough support and ensured the move-in …
Mike · 15 August 2025
Agent replied · 15 April 2026
Thank you for your kind words. We're glad we were able to help with your move.
★★★★★ 5/5
GoogleHad a constant communications and was never left unanswered, got us an amazing place and continue to help and manage it.
Amazing service with amazing results!
Alby · 30 October 2025
Agent replied · 29 December 2025
Thank you for your review, Alby. We are really pleased we were able to help you find a new home and that you were happy with the process.
★★★★★ 5/5
GoogleLovely agency! They’ve been just as helpful after my move-in as they were before.
Polina · 1 December 2025
Agent replied · 29 December 2025
Thank you so much for your review Polina. It is a pleasure having you as a tenant.
★★★★★ 5/5
GoogleAmazing service that found me the perfect flat!
Harris · 15 January 2026
Agent replied · 15 January 2026
Really appreciate your review, Harris. It was a pleasure helping you find a flat.
★★★★★ 5/5
GoogleHuman scale real estate agency that feels like family 💕 …
Philippa · 29 November 2025
Agent replied · 29 December 2025
Thanks so much, Philippa. It has been a pleasure having you as a tenant.
★★★★★ 5/5
GoogleJack, Janette and the whole team could not have been more helpful. Amazingly quick with correspondence!
Joe · 31 August 2025
Agent replied · 29 December 2025
Thanks Joe, we really appreciate your review.
★★★★★ 5/5
GoogleI would like to thanks City Residencial Team for proving an excelente customer service in Liverpool. A special thanks to Harry for taking his time on showing me some properties.
Paulo · 6 July 2024
★★★★★ 5/5
GoogleFrom start to finish they were honestly flawless. Couldn’t recommend them more. Thanks again for handling the purchase so well!
Edward · 26 March 2025
Agent replied · 16 April 2025
Thanks Edward, we really appreciate the positive review! Enjoy your new home and all the best for the future.
★★★★★ 5/5
GoogleExceptional service - very professional, personable and efficient throughout our search for a new property. Would highly recommend!
Sophie · 1 February 2025
Agent replied · 24 January 2025
Thanks Sophie for your review, we are really happy we were able to help find you a new home!
★★★★★ 5/5
GoogleGreat bunch of people would be my firs choice for an estate agent in central london
Tony · 15 February 2025
Agent replied · 2 May 2025
Thanks Tony!
★★★★★ 5/5
GoogleGreat experience working with James! He was very knowledgeable and professional, always available to answer any questions. Would definitely recommend.
Ben · 3 December 2024
Agent replied · 10 November 2024
Thanks for your kind words, Ben! Your recommendation is appreciated, and we look forward to helping you again in the future.
★★★★★ 5/5
GoogleWe've had great experience renting with Scott City! James was of great help, we managed to secure a flat in a matter of days
Z · 13 July 2023
★★★★★ 5/5
GoogleGreat to deal with and very helpful. Best in class for the area.
Richard · 3 November 2024
Agent replied · 24 October 2024
Thank you for your positive review, Richard. It was a pleasure helping you find your new home.
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