4/5
TrustpilotAziz from Savills was efficient
Aziz from Savills was efficient, responsive, kind and patient though out the entire process. We found a lovely flat for our family
Trusted Agent profile · London
Savills New Homes London reviews
★★★★★
1,728 reviews across 2 platforms
61 Wallis Road, Hackney Wick, London, E9 5LH
Savills New Homes's office in London, at 61 Wallis Road, is rated 4.1 out of 5 across 1,728 reviews on two platforms, including 15 Google reviews rated 3.9.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThey Never disappoint…
They Never disappoint you...Disgraceful, continuing to let properties with known known safety concerns.
Agent replied · 11 June 2024
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact us to discuss this further please email us on LettingsCustomerServices@savills.com
5/5
TrustpilotFriendly The friendly service guiding me through…
The friendly service guiding me through the whole process of selling my property
5/5
TrustpilotQuick to respond and very efficient
Quick to respond and very efficient. Booked contractors in within a day or two.
5/5
TrustpilotLucy Banks of Savills
Lucy Banks of Savills, Cambridge worked very hard from start to finish to achieve a successful sale of our property. We appreciated how she kept in touch with us and with the buyer and dealt with any matters promptly and efficiently as they arose.
5/5
TrustpilotWonderful team
Wonderful team. Superb communication and professionals. Pleasure to deal with.
5/5
TrustpilotTimely sale.
Timely sale.Considerate and friendly staff. Useful advice when needed.
5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant, fast and effective with exemplary customer service.
Agent replied · 11 June 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotLauren from savills has been very…
Lauren from savills has been very helpful. Many thanks
5/5
TrustpilotHighly recommend
Excellent customer service and slightly slow but smooth house sale experience.
5/5
TrustpilotVery good service
The service provided by James during the transaction was second to none - much appreciated, thank you.
4/5
TrustpilotGreat attention
Great attention, good communication and service
Agent replied · 11 June 2024
We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
5/5
TrustpilotExcellent
Excellent, very helpful and all conducted in a professional manner.
Agent replied · 11 June 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 11 June 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
TrustpilotGabriella Palmano(Primrose Hill branch ) was brilliant and we don't think the deal would have happened but for her expert help and guidance through the process
Gabriella Palmano
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 11 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 11 June 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
GoogleHad a wonderful experience of working with Savills and Laura in particular. Very professional attitude and individualistic approach. Much recommended.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 11 June 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Savills New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
