Savills New Homes London reviews

★★★★★ 5/5

Trustpilot

Great Service

When Savills (Dorset Office) was contacted about the possibility of putting our house on the market, the advice offered by Ashely R. was invaluable. He visited us, said that he’d get back to us about the sale price and pointed out its unique features and desirability while at the same time noting the state of the market. From that point onwards, he efficiently directed suitable people towards us, keeping us up to date with progress at all times.During this period, the interest rate continued to rise making sales increasingly difficult. He and Sally remained cheerful and positive throughout. A sale was made despite the many sales in the vicinity that were falling through due to poor market conditions.I would thoroughly recommend him and the rest of the team who were always happy to respond and advise as to the best course of action.NT

Nadya · 15 December 2023

★★★★★ 5/5

Trustpilot

Savills Primrose Hill

Savills at Primrose Hill has been exceptional, headed up by Luke and Alicia. Exceptionally communicative, nothing too hard, polite and friendly. Would highly recommend this team!

Maddie · 12 November 2020

★★★★★ 5/5

Trustpilot

Melissa Grant and Katy Harrison = diamonds

Melissa Grant and Katy Harrison are second to none when managing property. generally a "thankless job" and thus, when high calibre of work is undertaken, timely, with ease, honesty and efficiency, it is only too right to be noted and sung from the hills. Sincerely, thank you both for all you have done and continue to do. Anyone within your remit is lucky.

Mr · 13 September 2022

★★★★★ 5/5

Trustpilot

Swift, Friendly, Professional service

Our long term tenant moved out of our apartment in November and we contacted Tristan at Savills to assist. The whole process was dealt with swiftly in a very professional matter and despite us delaying a couple of jobs and an inspection by a week or two, we still had the property on the market by 22nd December and a tenant moving in on 18th January. First class.

Dave · 18 January 2022

★★★★★ 5/5

Trustpilot

Sold an investment property - great experience

We worked with the Manchester office, Ryan Griffin and Valentin Nerea, to sell an investment property that we needed to divest. The team was super proactive and also patient in tackling the process in a tough market. They ended up presenting several offers and managed an offer through to completion effectively and quickly. Would recommend highly.

James · 16 May 2023

★★★★★ 1/5

Trustpilot

If I could give 0 stars I would!

If I could give 0 stars I would!! Took over as the letting agent for the estate I rent from, and we'd all hoped that they'd actually get repairs done where the previous agent had failed. Seems we'd hoped for too much; we're still considered as numbers in the bank, and even simple repairs (which we'd offered to do if they paid for the part) have been dismissed as there has been deemed to be no problem, that everything is working as it should. Difficult whe there are parts missing or faulty. Sad if their excuse is that the landlord said so, as surely the letting agent should be impartial??!! Avoid Savills at all costs.

Da · 28 November 2017

★★★★★ 5/5

Trustpilot

Been with Savills nearly 4 years have…

Been with Savills nearly 4 years have not had any issues have always found them very helpful. Tami has been very good dealing with my queries very efficiently and promptly.

Antonia · 25 January 2024

★★★★★ 5/5

Trustpilot

Big Thank you

Would like to thank Tom from manchester office for sorting our Front door out on Friday it’s perfect now

Oliver · 5 March 2022

★★★★★ 4/5

Trustpilot

Good experience

It was a good experience with Savills. Eddie, from Northcote Road was very helpful and friendly and always looked to answer all our questions. Thank you!

Helen · 30 October 2020

★★★★★ 1/5

Trustpilot

Awful Unprofessional company

Shocking customer service. Do not acknowledge offers until days later doing their clients a disservice and breaching data protection regulations by discussing buyers by name to other parties and telling them their financial situation. Cannot be trusted. Awful unprofessional company.

Laura · 24 May 2024

★★★★★ 5/5

Trustpilot

What a fantastic letting team in Birmingham

What a fantastic letting team in Birmingham. Charlie and Anjanee were amazing. I would recommend this company to anyone.

Gary · 25 February 2022

★★★★★ 2/5

Trustpilot

Liars who you should avoid

We found a property in July 2017. The estate agent had to be let in by my partner as he didn't have the key/code. It was a slow process but we were reassured we had passed references and had a scheduled move in date of 16 September after we signed the contract.On 8 September we got a call saying the landlord had pulled out due to not approving of the references, references they had since late July. Savills were very apologetic, refunding us in full and claiming to be as bemused as us as they couldn't contact the landlord for a full explanation. They stated verbally that they would not work with this landlord again. On 13 September the flat went back up again via Savills. They are liars, slow and generally incompetent considering how expensive they are. Wait until the landlord has signed if you do go through them but otherwise avoid at all costs.

Shanine · 13 September 2017

★★★★★ 5/5

Trustpilot

Thank you Duncan

We don’t usually bother with reviews but Duncan and his colleagues at Savills Cranbrook office provided an exceptional service from start to finish and deserve plaudits. Very professional, courteous and efficient and seemingly always available to answer the phone/ email. Unlike some high end Estate Agents we have encountered Duncan has delivered on his promise to be client focussed and to sell our property without too much stress or hassle. Well done Duncan it’s been a pleasure doing business with you.

Marc · 5 December 2023

★★★★★ 5/5

Trustpilot

Jodie is competent and knowledgeable in…

Jodie is competent and knowledgeable in her work , she is very friendly and approachable. A good estate agent

Robert · 11 February 2022

★★★★★ 1/5

Trustpilot

Unresponsive

Refused to call me back for two weeks, i tried calling multiple times, as I was just trying to get some basic details of a property, view and find out where the auction was, just a waste of my time. Why have someone on staff if they don't do anything.

Jonathan · 10 October 2023

★★★★★ 1/5

Trustpilot

Never return calls / emails!

Called their Banbury branch concerning a local property I was advised they were marketing, never called back, so went on their website and "live chat" advised someone would contact me, gusees what no contact. Customer services is non exisitant, if they can not return a call what confidence would I have placing a property with them, not sure what they would charge on a 2.5m sale but they have lost that!

Mark · 20 May 2021

★★★★★ 5/5

Trustpilot

We bought a house with Savills

We bought a house with Savills, Brook Green recently and we couldn’t be more satisfied with their excellent service from beginning to end of the process. Dominique and Josie exceeded our expectations and were there to guide us and answer our questions. They are very professional and their knowledge of the area is impressive. We are very happy with our new home.

Diana · 23 September 2022

★★★★★ 5/5

Trustpilot

Very supportive

Thank you Emma and Fiona for being patient and supportive. It was meant to be!

Georgina · 7 August 2022

★★★★★ 5/5

Trustpilot

Very quick responses from Kristina and excellent communication

Communication with Kristina Pascuzzi was easy and constructive, she helped with all queries and supported on every step

Maryna · 16 March 2022

★★★★★ 5/5

Trustpilot

Thank you, Olivia Hill!

Olivia Hill was client focused, professional and most helpful! Thank you, Olivia!

Ka · 24 November 2022

★★★★★ 5/5

Trustpilot

Excellent service from start to finish...

Felix and the Savills team were excellent throughout our process of securing a flat to rent in central London.Every stage of the process felt simple and he updated us at every step of the way to give us the peace of mind we wanted.We are delighted with our new property and can't recommend using Savills enough if you're looking for a new place to stay.Would definitely use again!

Declan · 11 November 2021

★★★★★ 5/5

Trustpilot

We sold our house through Abby Tate…

We sold our house through Abby Tate (Fulham) who was fantastic. Quick to respond to our queries and very professional throughout. We have a young baby and she was really respectful of booking viewings around this. She kept us informed all the way through and made the whole process seamless. We would use Savills again as they are quite simply the best.

Kat · 6 September 2022

★★★★★ 5/5

Trustpilot

Millie Willsmer at Savills Estate Agency

Millie Willsmer is amazing. She is very kind, approachable and patient. During our sale negotiations, she was helpful and gave us many good advises. Thank you Millie!

Kinga · 5 March 2020

★★★★★ 5/5

Trustpilot

Smooth experience

Very happy with the service I received (rental of new flat) - particularly with Aziz from the St John’s Wood branch who helped us in the process! He was available literally around the clock, and always eager to answer our questions. Also worth mentioning that when encountered a couple issues/disputes in the process, with the help of Aziz we managed to resolve them very smoothly.

Loukas · 19 April 2022