Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot5/5 experience
I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!
Anonymous · 30 September 2024
Agent replied · 25 December 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotClaire Newbury Excellent
I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.
Susan · 22 September 2024
Agent replied · 25 December 2024
Thank you, Susan, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotYou will not find a better agent - anywhere.
I cannot speak highly enough of the work done by Jennifer Kendrew and the team at Savills of York. Our first buyer took us to days of exchange and then pulled out but Jennifer did not give up. The attention to detail, professionalism and sheer determination shown through and another buyer was found - and this time crossed the finishing line.I have bought and sold houses across the UK and the USA and Jennifer/Savills are way ahead of any agent I have used.Highly recommended - they deliver way more than it says on the tin.Thank you.David
David · 20 September 2024
Agent replied · 11 June 2024
Thanks David, it's been a pleasure to work with you and wish you all the best.Regards,Duncan
★★★★★ 5/5
TrustpilotExcellent Service
We have rental apartments in Hackney so we work with Sandy Sitlani, Director, Lettings and Ritesh Gopaul, Team Leader in Property Management (hope I have that right). We have known Sandy for 10 years and he is indisputably excellent on all fronts. Ritesh is new to us but is also proving to be excellent. We recently needed some damp repair work done on one apartment. Ritesh lined up a Savills contractor (who also proved to be high quality) and managed the job from start to finish very efficiently, and kept me in the loop at all times. Highly professional, highly recommended.
Duncan · 18 September 2024
Agent replied · 25 December 2024
Thank you for your feedback, Duncan. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 4/5
TrustpilotGreat experience bith sales and lettings
I have had a great experience with Savills, both on the sales and lettings side. I have found them to be professional, responsive and trusted advisors throughout the process. Special mention to Emily and Tessa in the Battersea sales team and to Roshni on the letting side, who has been a great property manager, particularly recently when she helped to resolve a leak, dealing with the tenants, plumber and block management company and keeping me informed along the way. Thanks Roshni!
Sam · 17 September 2024
Agent replied · 11 June 2024
Thank you for taking the time to review our service, Sam - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotRickmansworth Savills
I cannot recommend Reah and the property management services of Savills Rickmansworth highly enough! We've been with her for over seven years, and throughout that time, we have experienced nothing but exceptional care and professionalism. Whenever we have had a need or a question, Reah has consistently responded with remarkable speed and efficiency, always ensuring that our concerns were addressed in a timely manner.Her attention to detail and proactive approach make the entire experience stress-free. From minor repairs to more significant matters, we know we are in excellent hands. It’s rare to find someone who not only takes pride in their work but genuinely cares about their clients, and that is exactly what we have with Reah. We feel incredibly fortunate to have her as our property agent and cannot imagine working with anyone else. Truly, she sets the gold standard for property management!
Stacy · 12 September 2024
Agent replied · 25 December 2024
Thank you for taking the time to review our service, Stacy - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
★★★★★ 5/5
TrustpilotSupportive Staff and excellent service
I've had an excellent experience with Savills, thanks to the exceptional service provided by Oliver Hudson. From the first day I moved in, Oliver has been incredibly supportive, always prompt with his replies, and efficiently addressing my various requests. He consistently liaised with the landlord on my behalf, ensuring everything was handled smoothly. His dedication and attention to detail have truly made the process seamless. I highly recommend Savills for their professional and reliable service.
Rony · 18 November 2024
Agent replied · 25 December 2024
Thank you so much for your review, Rony. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotParvinder was amazing throughout the…
Parvinder was amazing throughout the whole sale process , her efficiency and attention to details was 110% and can not give her enough high praise, outstanding Completely Great team from the start Very professional and all very understanding and approachable, Nina was amazing doing all the viewings and always went the extra mile to make viewing appointments work around my family Would 100% recommend Chelmsford office and the team , I’m sure they are all great at what they do.
Peter · 31 August 2024
Agent replied · 25 December 2024
Thank you, Peter, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotThank YOU - Antony and Savills
It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!
Prashanth · 28 August 2024
Agent replied · 25 December 2024
Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.
★★★★★ 1/5
Trustpilot“Terrible experience with this agency
“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”
Luca · 8 May 2026
Agent replied · 5 June 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described.
Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case.
We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ Outstanding Service
⭐⭐⭐⭐⭐ Outstanding Service, Thank You, Shikha Shrestha! ❤️
I feel incredibly lucky and truly appreciate having you as my property manager, Shikha.
You are always prompt, helpful, welcoming, and understanding. You never let me down and are always ready to help and solve any problem.
You are truly a superhero and a superstar!
Your hard work, commitment, and outstanding service deserve not just 5 stars, but 1,000 stars! 🌟🌟🌟🌟🌟
A well-deserved 5-star review, with a thousand stars in my heart! Thank you, Shikha, for always going above and beyond!♥️
Christian · 9 October 2026
★★★★★ 1/5
TrustpilotOne of the worst real estate agent
One of the worst real estate agent. The teams don't even talk to each other. If you ever see a property online, don't inquire, because it was gone weeks ago. They hold you on saying they are trying to arrange a viewing but the reality is they already have an offer, they are just trying to get a better one in. I was told that the agent is trying to arrange a viewing, in reality the property offer was accepted 5 days ago, they were just holding me on to sell something else. I could have gone for a really nice property, but I missed out on because of the worst customer service by Savills agents.
HA · 9 October 2026
★★★★★ 5/5
TrustpilotSavills Sunningdale team were an…
Savills Sunningdale team were an absolute pleasure to work with on the sale of my property.From the initial visit to the sale completion, it was a positive experience, in particular, Frazer who actioned the valuation, was always available for advice, queries, professional and personable at all times.Tim Chapman was my main contact for viewings and feedback, what a remarkable young man, a true credit to the Savills brand, professional, courteous (even when under pressure) and a great communicator, I could not of asked for a better contact to help me through from start to finish on the sale of my property, well done Tim and thank you very much!
Miss · 16 August 2024
Agent replied · 24 August 2024
Thank you so much for your review Miss Gregory. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotBrilliant service
Atticus has been excellent in helping us manage our apartment. He is always professional and very responsive in resolving any issues and tenants' requirements to ensure a fuss free management for us.
Robert · 6 October 2026
★★★★★ 5/5
TrustpilotGreat team at Savills in Farnham
Great team at Savills, Farnham, under Patterdale-Terrier-in-charge, Gina, who leads a relaxed atmosphere. Thanks for all the laughter, Helen, Rory, Alisa (? spelling), Chloe, Max. And big thanks to Quinton, who handled our house sale with aplomb, I felt. He has a light touch of wit and intelligence and charm. And had a lot of local market knowledge, it appears, at a difficult period in the housing market for sales, and in a lower property value bracket than maybe normally associated with Savills. He worked hard to keep all parties happy in this whole transaction. Mr D Trump should study and learn from his methods.
R · 25 September 2025
★★★★★ 4/5
TrustpilotMy experience at Savills was a little…
My experience at Savills was a little mixed and it took a long time to sell the property at a much lower price than we hoped for. However I did want to take this opportunity to commend Sofia Da Silva and especially Lucy Kershaw-Staines who took on the mantle more latterly and was excellent in her endeavours, and communications and competence levels. She was so good I would recommend her to any employer!
Catherine · 19 November 2024
Agent replied · 25 December 2024
Thank you for your feedback, Catherine. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotBailey was lovely to deal with and…
Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.
Kirsty · 24 April 2026
Agent replied · 5 June 2026
We really appreciate your kind feedback, Kirsty. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotPrompt & Professional
I have had a smooth and professional experience with Savills, right from first inquiry in a property through to Savills managing it. Our property manager Aliya Charnley has been very prompt and helpful in dealing with any queries or issues with the property. Certainly the most responsive and professional property manager / estate agent I’ve dealt with in my years of renting and will happily rent with Savills again in future as a result.
Jonny · 23 October 2024
Agent replied · 25 December 2024
Thank you for taking the time to review our service, Jonny - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 4/5
TrustpilotSale price beyond our expectations
Liam was excellent from the first conversation we had with him regarding the possible sale of our property. Savills achieved large number of viewers once the house eventually got on to the market, 8 notes of interest and 4 excellent offers with a sale price way beyond our expectations. The compliance processes held us up a little bit longer than we had expected but Liam and the Glasgow Savills team did everything within their powers to get it all moving in the right direction.There was a minor issue with the MySavills site which meant we could not see all the info we should have but that was a minor inconvenience as all the staff were very helpful. Liam and the team went above and beyond to get us a great sale price with other excellent offers too.
LizJ · 10 July 2024
Agent replied · 24 August 2024
Thank you for your feedback, Liz. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotThanks Tamsin for making our life so much easier!
Since moving to Australia in 2007 we have always used Savills for the letting of our property near Henley, so for over 17 years. Tamsin Montague has managed the property for us for a number of years and has always been very responsive and helpful. In particular, during the period of preparing the property for its recent sale (also through Savills in Henley), she was invaluable in organising contractors to carry our repairs and re-decorate and dealing with the utility companies etc. for us. She made our life so much easier, especially as we live on the other side of the world in Australia. We would not hesitate in recommending Tamsin and Savills. Thank you so much Tamsin.
Juliet · 30 June 2024
Agent replied · 24 August 2024
We are so pleased that everything worked out successfully for you, Juliet. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotTina & Team save the day!
After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!
Becky · 28 June 2024
Agent replied · 24 August 2024
We are so pleased that everything worked out successfully for you, Becky. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotSophie and team at Savills,Cambridge …
We have been fortunate to have Sophie Kendell-Wheal and her team at Savills in Cambridge managing my property for the past 20 years, and their service has been nothing short of exemplary. Sophie’s professionalism, attention to detail, and commitment to excellence have ensured my property is always in the best possible condition.Her proactive approach and prompt communication make the entire process seamless and stress-free. Whether it's routine maintenance or unexpected issues, Sophie and her team handle everything with efficiency and care. Their dedication to providing top-notch service truly sets them apart. We couldn't be more pleased with their management and highly recommend Sophie Kendell-Wheal and her team at Savills for anyone seeking reliable and outstanding property management in Cambridge.
Raja · 27 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to review our service, Raja - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotWonderful Experience as a Tenant
As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.
Iman · 27 June 2024
Agent replied · 24 August 2024
Thank you for your feedback, Iman. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 4/5
TrustpilotComfortable with Savills
I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills
Moji · 19 June 2024
Agent replied · 24 August 2024
Hi there, thank you for your feedback. We take this very seriously and ask you to get in touch by emailing further detail to socialmedia@savills.com so that we can discuss your concerns.
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