Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve just helped my daughter Zoe to rent a flat in Chelsea and our contact at Savills was Sophie Goucher. She was the best estate agent we ever dealt with and we have had a few, as we been renting flats around London for the last 9 years.
Sophie made it, as easy as possible for us,
and I was very impressed with her quick and prompt she responded to all my emails.
I can highly recommend Sophie Goucher.
Marita McDonnell
M · 16 March 2026
★★★★★ 5/5
GoogleI can’t say enough wonderful things about Sophie at Savills Sloane Street. She was an absolute dream to work with, kind, responsive, thoughtful, and incredibly supportive every step of the way.
As someone relocating from the US, the rental process involved a few extra steps and Sophie made what could have been a stressful experience feel smooth and manageable. She was always available to answer questions, offer guidance, and made me feel genuinely taken care of throughout. Her positive energy, professionalism, and commitment to getting the deal done were unmatched.
Thanks to Sophie, I’m now happily settling into my beautiful new flat in London, a place I’ve always dreamed of living. I feel so lucky to have had her on my side and couldn’t recommend her more highly!
Audrey · 24 June 2025
★★★★★ 5/5
GoogleI had an excellent experience with Savills (Sloane Street office) while looking for my new home in West London. Sophie was incredibly helpful and supported me every step of the way - from the viewing to the contract signing and the home inspection. I’d highly recommend working with them!
Isabelle · 25 December 2025
★★★★★ 5/5
GoogleKeta was absolutely fantastic right from the start. She was incredibly professional and knowledgeable, making the entire referencing process flow seamlessly. I'm really happy with my new place. Savills is truly lucky to have someone like her on the team!
Jowita · 16 February 2026
★★★★★ 5/5
GoogleWe had the pleasure of working with Alexa Butler as our letting agent when moving to London, and we couldn't be more impressed with her exceptional service. From the very first interaction, Alexa demonstrated professionalism, expertise, and a genuine commitment to finding the perfect property for us. Alexa truly went out of our way to assist us and we couldn't be more thankful. She genuinely cares about her clients and goes above and beyond to ensure their satisfaction.
We highly recommend Alexa Butler to anyone looking for a reliable, knowledgeable, and personable letting agent. She is truly a gem in the real estate industry!
Ben · 19 June 2024
★★★★★ 5/5
GoogleA wonderful experience from the start of searching for a flat to moving in. What a difference to have someone listen to what the customer actually wants and then deliver it... Sophie Goucher was fantastic and a pleasure to deal with.. nothing is too much trouble for her. I would highly recommend Sophie at Savills Sloane Street to find the right property for you.
David · 25 January 2025
★★★★★ 5/5
GoogleBy far the best real estate agent in town. Ella Gorrod from the lettings team has very kindly assisted me finding a property and securing a place in a very short period of time. Her first class service, professionalism, market insight combined with understanding her clients needs made my search seamless. Ella is the best I've dealt with.
Selim · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for your positive feedback - I'm delighted to hear you had such a positive experience with Ella, and I hope that we will be able to assist you again in the future.
★★★★★ 5/5
GoogleWe worked with Sophie Goucher at Savills and she was a pleasure to work with. As expats moving to London, searching for a rental apartment can be daunting. However, throughout the entire process we were so impressed by Sophie and her team. They guided us through every step and made things as smooth as possible. We have been so happy with Sophie and Savills, and would recommend them to anyone.
Katherine · 15 May 2024
★★★★★ 2/5
GoogleI wanted to rent a property and i dealt with alexa, my experience overall was horrible and I would never again attempt to rent through savils. I had to Constantly chase her for an update; And most of the time she would ignore my messages anyway. She then told me shes “very busy” so i proceeded to say i understand but i desperately need a place and want to sort asap so perhaps she can pass me on to a college who is not “so busy” however this message was ignored also. She also had a bad attitude and made the whole procedure unpleasant and tedious. After over one month of waiting and sitting with my holding deposit I then was told no thanks and needed to find another place. In the end i found another place through another agency And from day of viewing till move in was one week only. Avoid this agency at all costs if you can!
Amber · 16 April 2024
Agent replied · 15 June 2024
Thank you for your review and we’re sorry to hear that your experience did not meet your expectations.
We would like the opportunity to talk and investigate your feedback further so that we can deliver a better experience next time.
Please do contact us on sloanestreetlettings@savills.com or 0207 824 9005
★★★★★ 5/5
GoogleSophie and the team from the Sloane Street Lettings office were a pleasure to work with. I would recommend them to anyone. 5 Stars
Andrew · 24 June 2025
★★★★★ 5/5
GoogleHighly recommend this extremely professional company who do what they say and over deliver. My search for a rental property in Belgravia was made much easier and more pleasurable by Ella who listened carefully to the brief, matched it perfectly and delivered at every level. There's no doubt great people make a great company and I can't recommend Ella and Savills highly enough.
Karen · 16 June 2023
★★★★★ 5/5
GoogleElla Gorrod has been helping me find the perfect home. She is very professional and a pleasure to work with. She has showed great attention to my needs, and the difficulties of renting with pets. Ten starts to Ellen, I'm confident she will find me the right home.
Patricia · 16 April 2024
★★★★★ 5/5
GoogleElla Gorrod has been a true pleasure to work with throughout the letting process. In an industry that skews towards asymmetric information and stress for tenants, she has the highest integrity and is warm, attentive, and easy to work with. …
Caroline · 16 April 2024
★★★★★ 5/5
GoogleElla was absolutely excellent. She is super professional and will never let you down.
If you are dealing with her, you are in safe hands and she will do her absolute best to help you find a property that suits you
Abbas · 16 April 2024
★★★★★ 5/5
GoogleWorking with Ella Gorrod from the Savills Sloane Street office was an absolute pleasure! She helped us find a new home, go through the whole negotiations process and finalise the transaction in a timely and professional manner. Ella was …
Simona · 16 April 2024
★★★★★ 5/5
GoogleI have worked with Fehd Alsaidi on multiple purchases in Prime London. Without doubt he is by far the best agent I have worked with in over 25yrs of being involved in property. His diligence and attention to detail is second to none and I look forward to working with him in future.
Assan · 16 June 2023
★★★★★ 5/5
GoogleAlexa ended my 27-flat viewing marathon with the perfect place, the first time. She stuck to my budget, kept in mind what was important to me, and found a fantastic location, something other agencies couldn't do. Alexa was extremely pleasant to work with, responsive, and highly communicative. Thanks Alexa!
Sarah · 16 June 2023
★★★★★ 5/5
GoogleMy recent experience with Savills Sloane Street was first class from beginning to closure. From my experience the service was second to none and they genuinely made a positive difference to the sales process.
I knew from the outset that I was being provided with knowledgeable and proactive advice. I would not hesitate recommending Richard Gutteridge and his team to anyone who is considering using an agent in the Belgravia area.
Nigel · 17 June 2018
★★★★★ 5/5
GoogleVery professional. We managed to close the letting in record time! Thanks to Sophie G and the team!
Borja · 15 December 2024
★★★★★ 5/5
GoogleAn amazing experience from start to end. Lucy kept me well informed. Amazing service as it is always from this branch! Definitely will be using their services again.PositiveResponsiveness, Quality, Professionalism
Dean · 16 June 2021
Agent replied · 15 June 2024
Thank you so much Dean! So thrilled to hear you've had another good experience and thank you for working with us
★★★★★ 5/5
GoogleSophie Goucher at Savills Sloane Street Lettings office did a phenomenal job in finding me my flat in Belgravia. She was efficient, and handled everything expeditiously. She was lovely to work with I would highly recommend her in the future.
Hillary · 24 July 2025
★★★★★ 5/5
GoogleIoanna Paloka was an excellent agent. She went above and beyond for me in every way possible. Truly one of the kindest, most personable, most professional agents I’ve ever had the pleasure of working with. I would absolutely recommend her to anyone looking to lease. She’s outstanding!!
Kristina · 16 June 2022
★★★★★ 5/5
GoogleI have had the best experience finding my new apartment thanks to one agent.
Please ask for Ella Gorrod - she has provided the best service anyone can imagine going far beyond what any agent would do.
She’s been very responsive (at any time and even late in the evenings) to any of my queries about the apartments, documents needed for the application and helped me going through the painful processes of letting agents…
Thank you again and happy to work with you again in the future.
Aston · 20 August 2023
★★★★★ 5/5
GoogleI have recently had great success using Georgina Bartlett and her lettings team to secure an excellent tenant for my Chelsea flat. Georgina and her team were extremely helpful and responsive in getting the tenants’ referenced and into the flat is double quick time. I would definitely look to use Georgina’s services again in the future.
Lisa · 17 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.