Trusted Agent profile · London

Savills London reviews

4.9

★★★★★ Excellent

109 reviews across 1 platform

145, Kensington Church Street, London, W8 4BN

Savills's office in London, at 145, is rated 4.9 out of 5 across 109 reviews on 1 platform, including 109 Google reviews rated 4.9.

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4.9 / 5

109

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had a truly positive experience working with David and the Savills team. From the very beginning, David was attentive, professional, and incredibly supportive throughout the entire process of securing our new home. He always remained calm, kind, and solution-oriented, making what could have been a very stressful situation feel manageable. His empathy and perseverance truly stood out, and I can’t thank him enough for seeing everything through with such care. I’m very grateful for his help and would happily recommend David and Savills to anyone looking for a new home in London. Thank you again for making this transition such a pleasant experience! I couldn’t have asked for better support.

Sarah · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words and glad all worked with David from my team.

5/5

Google

I had an excellent experience as a tenant with Savills Letting Agency, and I’d like to give special thanks to Toby for his outstanding support throughout the entire letting process. From the viewing to the day I moved in, Toby was incredibly responsive and easy to communicate with. He took the time to answer all my questions, kept me updated at every stage, and made what could have been a stressful process feel completely smooth. I couldn’t have asked for a better agent :)

Min · 3 August 2025

Agent replied · 25 August 2025

Thank you so much for taking the time to leave such a kind and thoughtful review. We're delighted to hear that you had an excellent experience as a tenant with us. We're especially pleased that Toby was able to support you so well throughout the process, we’ll be sure to pass on your positive feedback to him.

5/5

Google

We have had an outstanding experience with Savills on the purchase of our lovely home. From the first viewing through to completion and beyond, Amanda has been highly professional and helpful. She has always gone the extra mile, keeping in touch with all parties and lawyers - playing a key role in the smooth running of the process. I would not hesitate to recommend Amanda for anyone looking to sell or buy property in the area. She has been a joy to work with.

Laura · 16 April 2025

Agent replied · 16 April 2026

Thank you for your kind words about Amanda and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

Amanda produced a masterful performance to get the best possible outcome from the sale of my investment property. Her calm demeanour allowed the process to begin smoothly and as the legal process unfolded, to enable the property be sold in a difficult market, Amanda revved up the sales machine culminating In an good bid from a buyer she had been developing for a number of years. Amanda brought every element of her experience maturity and tactical nous to the table in order to achieve this result. As we went through execution and we encountered no real issues for the borrower/property Amanda was always calm, consistent and strategic, never losing sight of the ultimate prize. We closed successfully within budgeted timeframe and with a good financial result. No doubt it was the experience and maturity of Amanda in particular that made all of this possible. She is an outstanding professional, leading a great firm offering value for money, quality service and results to all that use them. In conclusion I can recommend the firm and the individual 100%.

Raymond · 16 April 2025

Agent replied · 16 April 2026

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Your comments have been shared with Amanda.

5/5

Google

I had a fantastic experience working with Savills Letting Agency, and I want to extend a heartfelt thank you to Toby for his exceptional support throughout the entire process. His professionalism, responsiveness, and attention to detail made everything smooth and stress-free. Toby was always available to answer any questions I had, and he went above and beyond to ensure that everything was handled efficiently. It’s rare to come across someone so dedicated and easy to work with!

Mathias · 12 May 2025

Agent replied · 9 September 2025

thank you so much Mathias so kind of you to take time to send a review for Toby. I am so pleased you were happy with his service. Thank you again and hope your tenancy runs well.

5/5

Google

We had a fantastic experience working with Toby Evans at Savills. From start to finish, Toby was professional, knowledgeable, and incredibly helpful. He took the time to understand what we were looking for and helped us find the perfect flat. He was always responsive, and his clear communication made the process feel seamless. Toby's expertise and dedication truly stood out, and I would highly recommend Savills and Toby to anyone looking to rent in London.

Cassandra · 18 March 2025

Agent replied · 12 April 2025

Thank you so much Cassandra that is so kind of you to take time to write this message. I am so pleased that you have found a good home.

5/5

Google

I have recently had a terrific experience with Polly David and the team. The service was very joined up and both of them went the extra mile to ensure the move was stress free. Excellent service overall.

Michael · 16 February 2026

Agent replied · 16 April 2026

Dear Michael Thank you so much for taking the time to review our service it means a lot to us. I am so pleased all went well.

5/5

Google

Toby was very helpful throughout our rental search and getting it all finalized, very responsive and made sure everything went smoothly.

Mert · 26 July 2025

Agent replied · 16 April 2026

Mert Thank you so much for taking the time to write about Toby. I am really pleased that you were happy with the service and do let us know if we can help any further.

5/5

Google

Toby was very helpful in finding our new apartment. Very quick and easy process and really clear and open on communication. Thank you!

Taise · 11 June 2025

Agent replied · 9 September 2025

Taise thank you so much for writing this review on Toby. We are very pleased that communication was good and thank you so much for taking the time to write. I hope you will be happy in your new home.

5/5

Google

Excellent approach to client relations. Relocating from Switzerland, I was worried that finding and securing a flat would be very complicated and stressful. However, Ms Charlotte Elkington made sure that my relocation goes very smoothly. She was very efficient and responsive at coordinating all the necessary paperwork and very supportive as well. Her personal and understanding approach to the client is so rare in the real estate sector, which makes her work ethics even more valuable. I would definitely recommend Savills for anyone looking for a flat.PositiveResponsiveness, Professionalism

Afsona · 22 June 2021

Agent replied · 21 June 2024

Thank you Miss Mansurova. Thanks so much for your kind words. I really appreciate the time you have taken to write this. Very happy that Charlotte was so good.

5/5

Google

Excellent work from Toby and Antonia in finding and securing a new flat. Toby was very competent, dedicated, and took great initiative to help smooth out various issues. He was even contactable on weekends and days he was off sick. Highly recommended

Seng · 16 May 2025

5/5

Google

Huge thank you to Antonia who found the perfect apartment for us! We have been in our new home for nearly 2 months and we are very happy with it. Antonia was efficient, professional, responsive and very helpful. Together with the professional services from the Savills team, they made the whole process of moving into our new home smooth and easy.

Fi · 23 October 2021

Agent replied · 22 October 2024

Fiona thank you so much for your feedback and I am so pleased you were not only happy with the service from Antonia and the Savills team but also happy with your flat. It is so nice that you are happy in a Phillimore property they really are super apartments and we pride ourselves only the letting and management.

5/5

Google

Huge thank you to Antonia who found the perfect apartment for us! We have been in our new home for nearly 2 months and we are very happy with it. Antonia was efficient, professional, responsive and very helpful. Together with the professional services from the Savills team, they made the whole process of moving into our new home smooth and easy.

Fi · 22 June 2021

Agent replied · 21 June 2024

Fiona thank you so much for your feedback and I am so pleased you were not only happy with the service from Antonia and the Savills team but also happy with your flat. It is so nice that you are happy in a Phillimore property they really are super apartments and we pride ourselves only the letting and management.

5/5

Google

We found a flat to rent with Savills in a tricky rental market; Louise and Kornelija were great to work with, very helpful, always responsive and extremely professional.

Sapna · 16 April 2024

Agent replied · 21 June 2024

Thank you so much for your lovely message and it has been a pleasure. i hope you will be very happy in the apartment.

5/5

Google

My flat has just been let after a period off-market. Many thanks to Kornelija and her colleagues at Savills who ensured the letting, including refurbishment and necessary works, was smooth and painless. Very much appreciated.

Donald · 22 June 2023

Agent replied · 21 June 2024

Thank you so much Mr Cran very kind of you

1/5

Google

Do yourself a favor: don’t rent from them. Flat 12, 19-21 Lexham Gardens with Theresa Nagle. The toilet broke four times in a year and a half. On the last time, we had to use a bucket for a week. We had an electricity outage during a whole weekend, never sent someone over. The roof got damaged because of some repairs, and we had an active leak in two rooms for days. The agency asked us to host the insurance viewings etc, took the money and never repaired anything. The fire alarm was on for TWO DAYS non stop. Cherry on top: now they are asking 700£ in deductions from deposit for: - Chair and table removal and disposal- £100 - Dishwasher tarnish contribution- £100 - Heavy scuffs, marks and chips throughout the property - £500 a small contribution as the property was freshly painted prior to your move in.

Bryan · 22 June 2023

Agent replied · 21 June 2024

Hello Bryan, Thank you for taking the time to share your feedback. Our team works hard to provide residents with the best support possible and we apologise that this wasn’t your experience. We’d like to better understand the details around what you have described, so please reach out to us at LCS@savills.com, and a member of our lettings customer service team will be happy to arrange a call with you to discuss your feedback. Kensington Lettings

5/5

Google

Many thanks to Antonia for great communication and support at every stage of the process needed to successfully rent the apartment. Incredibly warm, patient and professional person.

Marta · 26 August 2023

Agent replied · 21 June 2024

Thank you so much for your very kind review. We are very pleased to know that you are happy in your property

5/5

Google

Antonia has been very helpful and extremely kind. The process has been well organized and the office sent us a listing which was perfect for what we needed, so that is much appreciated.PositiveResponsiveness, Professionalism

Tord · 22 June 2021

Agent replied · 21 June 2024

Thank you so much your comments are much appreciated.

5/5

Google

Charlotte was very professional and was always ready to help throughout the process. We understand that due to Covid-19 it is sometimes difficult to view properties but she still managed to arrange the viewings.PositiveResponsiveness

Renato · 22 June 2021

Agent replied · 21 June 2024

Thank you so much for your review in Charlotte and for taking the time. I am pleased it went well and it is a difficult time for all at the moment but we aim to move people with all the right processes

5/5

Google

A really professional team. In a league above competing local firms. They display a level of confidence borne from their depth of market knowledge and experience.

Mike · 16 April 2025

Agent replied · 16 April 2026

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

Antonia has been very helpful in helping me to find a nice studio, communicate to landlord and sign the contract. Overall a very good experience with Savills.PositiveResponsiveness, Quality, Professionalism, Value

Wang · 22 June 2021

Agent replied · 21 June 2024

Thank you for your kind comments regarding Antonia and Savills. It is so nice to have such good feedback

5/5

Google

Kornelija was excellent in helping us find our home. Very knowledgable and helpful

Musa · 22 June 2023

Agent replied · 21 June 2024

Musa, thank you so much. Hope you will be very happy at the property. Louise from Savills

5/5

Google

I dealt with Amanda Canon recently when purchasing a house and found her to be helpful, professional and prompt in responding to all my communications and she made the whole process a lot simpler and easier than I have previously experienced with other agents.

David · 22 June 2023

5/5

Google

We worked with Stuart, who sold our flat. He and the team at Savills did a great job, they got high quality buyers in, and achieved a very strong price. After we were exchanged Stuart helped manage the transaction exceedingly well with a calm, confidant and clear manner. Very happy we chose Savills.

Will · 22 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills London

How many reviews does Savills London have?

Savills's London office has 109 reviews across 1 platform: 109 on Google.

What is Savills London's rating?

Savills London is rated 4.9 out of 5 across all 109 reviews, and 4.9 out of 5 on Google from 109 reviews.

Where is Savills's London office?

Savills London, 145, Kensington Church Street, London, W8 4BN.

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