Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe moved our flat to Russell Simpson after being disappointed by two other local agents and I can honestly say, it was the best thing we did. From the start, they showed complete professionalism in the 'showing' of our home only bringing us well-screened potential buyers, negotiated a tricky situation with our first buyer but then found us a higher quality second buyer whose offer we accepted. They proceeded to manage the project to completion with tact and hard work. Happy clients! Big shout out to Lenard who handled the whole process with charm and efficiency. We can highly recommend.
LJ · 10 April 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave Lenard a review!
★★★★★ 5/5
GoogleHugh was a fantastic agent to work with, incredibly friendly, fair, and diligent when we purchased a property from his client. A nice bespoke and boutique feeling, where they evidently went the extra mile to make the process seamless. Thanks Hugh & Team! Couldn’t recommend more.
Jaimee · 25 November 2025
Agent replied · 25 December 2025
Thank you for taking the time to leave Hugh a review! We are so glad you had a great experience.
★★★★★ 5/5
GoogleHad a fantastic experience working with Russell Simpson. Hugh was our agent and found us the perfect property to buy in Notting Hill. He was very knowledgeable and made the whole process super easy. Great person to have in your corner !
Oli · 26 October 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave Hugh a review. We're so glad you had a great experience with us!
★★★★★ 5/5
GoogleDaisy and the team were so efficient and professional in helping us find our dream home
Melissa · 26 October 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave the team a review!
★★★★★ 5/5
GoogleThe BEST team! We are from South Africa and were looking for a short term rental. We received really bad service from two other agencies and THEN we found Russell Simpson. Jesse Daybell (our agent) was the absolute best. Professional, friendly, personable. We felt so at ease in Jesse's capable hands from beginning to end. I would recommend Russell Simpson over & over again.
Villa · 16 August 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave us a review!
★★★★★ 3/5
GoogleThe videos on this agent's website are so annoying! They spend more time zoomed into cushions and candles and rubbish like that than giving you a sense of what the home layout is like. I'm not spending £3m+ on someone else's cushion taste!
Gareth · 25 November 2025
Agent replied · 25 December 2025
Thank you for your feedback. In addition to the videos, our listings have many photos and a floor plan that shows the property's internal and external scale and layout, which we hope is helpful.
★★★★★ 5/5
GoogleI had an excellent experience with Russell Simpson! Lenard Pap was incredibly responsive, communicative, and extremely helpful throughout the entire acquisition process. I highly recommend their services!
Johanna · 29 July 2024
Agent replied · 25 December 2025
Thank you so much for taking the time to leave us a review!
★★★★★ 5/5
GoogleThe entire team has been amazing to work with and Chloe from PM is an absolute star!
Joey · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave a review, Joey!
★★★★★ 5/5
GoogleI had a wonderful and smooth experience with Russell Simpson, especially with Lenard Pap. His professionalism and clear communication made the whole process stress-free. Also, their close relationship with both the buyer and seller sides really helped move things along quickly and easily. Highly recommend!
Laura · 18 April 2025
Agent replied · 25 December 2025
Thank you so much for leaving Lenard a review. We really appreciate it.
★★★★★ 5/5
GoogleAs a purchaser of a property being marketed by Russell Simpson I would like to say how professional they were, There were several points at which the sale could have failed but thanks to the professionalism of Flora the sale was kept on …
Antoinette · 16 April 2022
★★★★★ 5/5
GoogleWe recently used Russell Simpson to sell our house in Shephard’s Bush, W12. Hermione and Bertie were professional, responsive and fantastic to deal with. They managed the process well and helped us achieve a great result in an unpredictable …
Tom · 16 April 2021
★★★★★ 5/5
GoogleFantastic experience with Lenard Pap
Indigo · 25 May 2024
Agent replied · 25 December 2025
Thank you so much for taking the time to leave Lenard a review!
★★★★★ 1/5
GoogleWe offered on a property with them and after it was rejected, Hermione Russell called me to say an investor offered more and asked if I would like to increase my offer as well. I said no and got a call few days later, to my surprise …
Suzan · 16 April 2022
★★★★★ 5/5
GoogleFirst rate! Would highly recommend!
Patrick · 26 May 2021
★★★★★ 5/5
GoogleRating only, no written review.
Lucas · 25 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
