Trusted Agent profile · London
Verified
★★★★★
437 reviews across 1 platform
1-3 Eltham Road, London, SE12 8ES
Robinson Jackson's office in London, at 1-3 Eltham Road, is rated 4.9 out of 5 across 437 reviews on 1 platform, including 437 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHad a washing machine go kaput, and reaching out to Fel for help and a replacement was smooth as smooth can be.
We’re so glad Fel could make the process easy for you, even in a tricky situation! Thanks for sharing your experience. - The Lettings Team
5/5
GoogleOutstanding service with speedy result. I bought my apartment with Robinson Jackson 10 years ago and when I needed to rent it, and quickly may I add, they again helped me and within 3 weeks I had the …
It really was a pleasure to work with you Elisa, I'm so glad we found you the perfect tenant. She loves it! We look forward to managing your property for you, all the best with your new exciting venture! - The Lettings Team
5/5
GoogleThank you to all the girls Hollie, Xanthe, Chloe, Fel and Janet. Made the process easy and couldn’t be more helpful.
Thank you for your kind words! We’re delighted to hear that Hollie, Xanthe, Chloe, Fel, and Janet made the process smooth and helpful for you., The Lettings Team
1/5
GoogleIt’s a no from me (as a landlord). Utter incompetence from the moment you sign up. Avoid.
5/5
GoogleAlfie has shown us two properties and was a delight both viewings! He's professional and patient with any questions we had and went the extra mile to make us feel comfortable!
5/5
GoogleThe guys have been so helpful and lovely every step of the way! We were helped mainly by Alfie who has been really supportive and didn’t mind answering any silly questions or concerns! 10/10 would recommend.
5/5
GoogleExtremely pleased with the service from the team. Fel, Hollie, Xanthe and Chloe always on hand and very helpful!
Thanks, Hakan! We're thrilled you're pleased with our service. Fel, Hollie, Xanthe, and Chloe are always here to assist you. If you need anything else, just let us know!
5/5
GoogleSo far have had a great experience with the team who have been super helpful, friendly, efficient and professional 😊 …
5/5
GoogleThey were absolutely great
Thank you, Bernice! We're so glad to hear you had a great experience with us. We truly appreciate your feedback! - The Lettings Team
5/5
GoogleI’ve been looking for a property and I’m very impressed with the level of service I have received from Robinson Jackson. Alex, Hannah, Savannah, Mike and Tolga were so helpful.
5/5
GoogleI wanted to thanked the lovely ladies Fel, Chloe, Hollie, for their support great team
Hey Sevim, thank you for your kind words! We're delighted to hear that you've had a positive experience with Fel, Chloe, and Hollie. Our team is dedicated to providing excellent service, and we appreciate your recognition. … More
5/5
GoogleMy honest recommendation! Very quick and easy moving process with Xanthe, Fel, Chloe and Hollie!
Thank you, Yuliana! We’re so glad to hear your moving process was quick and easy. Xanthe, Fel, Chloe, and Hollie will be delighted by your kind recommendation! … More
5/5
GoogleFrom the viewing with Hollie, all the way through to liaising with Fel. They were great and really helped get everything sorted even with a tight turnaround time. Can't sing their praises enough
You were a pleasure to work with, thank you for your review! Good luck with your new home - The Lettings Team
5/5
GoogleI just moved in to my apartment with the help from Robinson Jackson . Great thanks to Alex and Tolga. The whole process was fast and reliable. Thanks
5/5
GoogleSuper open and forthcoming communication, kept us updated at every step and really helped streamline the renting process which as we all know can be overwhelming at times!
5/5
GoogleI just moved in to my apartment with the help from Robinson Jackson . Great thanks to Alex and Tolga. The whole process was fast and reliable. Thanks
4/5
GooglePrompt and thoughtful service. Found a credible tenant with minimal fuss. Love the WhatsApp comms without clogging up emails.
5/5
GoogleCertainly! Here’s a tailored Google review from a landlord’s perspective: --- …
Hi Keith, Thank you for your fantastic review! We’re delighted to hear that our team's … More
5/5
GoogleHollie and Fel did great on helping us all throughout the process. Commended!
Dear Wilson, Thank you for your kind words! We're thrilled to hear that Hollie and Fel … More
5/5
GoogleGreat service, really efficient and the whole team is very helpful and friendly.
Dear Toby, Thank you for your kind words! We're thrilled to hear you had a great experience … More
5/5
GoogleFrom the viewing with Hollie, all the way through to liaising with Fel. They were great and really helped get everything sorted even with a tight turnaround time. Can't sing their praises enough
You were a pleasure to work with, thank you for your review! Good luck with your new home - The Lettings Team
5/5
GoogleGreat, prompt and professional service received by Chloe, Emma, Alex & Sam. Made everything easy for me and found new tenants within a week of the property being on the market.
Thank you for choosing us to let your property, I'm so glad we found you some great tenants! All the best - The Lettings Team
5/5
GoogleBeen a pleasure working with Fel, Chloe, Hollie and Xanthe. Thanks all!
Thanks a bunch for your awesome feedback! If you ever need our help again, just give us a shout. … More
5/5
GoogleSince i started renting with Robinson Jackson, i have found the staff really helpful and responsive whenever i report any anything which need to be maintained/ repair they act quickly.
Thank you kindly for your review, means a lot to us! - The Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Jackson, London won Gold.
Send Robinson Jackson Lee a message.
