5/5
GoogleI had a great experience with Robinson Jackson, specifically Ruby who made the whole process really smooth!
Agent replied · 24 March 2026
Hi Billy, Thank you for your fantastic review! We’re so pleased to hear that Ruby was able … More
Trusted Agent profile · London
Verified
Robinson Jackson Lee reviews in London
★★★★★
437 reviews across 1 platform
1-3 Eltham Road, London, SE12 8ES
Robinson Jackson's office in London, at 1-3 Eltham Road, is rated 4.9 out of 5 across 437 reviews on 1 platform, including 437 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleFel has been absolutely amazing, so helpful couldn't ask for more.
Agent replied · 16 September 2026
Dear George, Thank you for your kind words! We're delighted to hear that Fel has been amazing … More
5/5
GoogleFel has been incredibly helpful and responsive while our washing machine has needed repairs. She has liaised with the company and followed up with us continuously. Thank you Fel!
Agent replied · 22 June 2023
Thank you - The Lettings Team
5/5
GoogleXanthe was very friendly and helpful when she showed me around a flat!
5/5
GoogleI moved into a new flat with the help of the Robinson Jackson team. My special thanks to Alex and Tolga who were very professional and responsive in handling my concerns with regards to the property. Fast, efficient and reliable.
Agent replied · 28 May 2023
Great news! Glad your move went well. If you have any questions you know where we are.
5/5
GoogleGreat place. Just signed a contract, girls were amazing very helpful with paperwork and anything needed. Very understanding and wonderful energy. Thank you Chloe Xanthe and Fen 🥰 …
5/5
GoogleRobinson Jackson Lee Estates have provided the best level of service of any estate agents I've had before. Ive been in contact with Chloe, Hollie Xanthe and Fel and they have been so kind, informative and willing to help, as well as their administration being seamless. Thank you for all of your help and support. Can't reccomend enough.
Agent replied · 23 August 2024
Hey Lucinda! Thank you so much for your wonderful review! We are thrilled to hear that you … More
5/5
GoogleWe cannot thank Millie enough for guiding us through the leasing process, she stayed in contact throughout her communication was excellent…
5/5
GoogleVery responsive and efficient. No mistakes or frustrations along the way, speaking as a buyer.
Agent replied · 14 June 2026
Thank you Alan for your lovely review. It was a pleasure to help you in the purchase of you home.
5/5
GoogleWell Recommend. I would just like to say that The Maintenance Team under Fel’s Management is very professional and quick on their call out. Thank you.
5/5
GoogleBest Estate Agency I have worked with ! Xanthe, Hollie, Chloe and Fel have all been extremely organised , professional and helpful with helping me find a property in such a short amount of time . The process has been seamless and very stress free! Very grateful to them for making the process so easy!
Agent replied · 23 August 2024
We’re thrilled to hear that Xanthe, Hollie, Chloe, and Fel made your property search smooth and stress-free! Your appreciation for their professionalism and efficiency means a lot to us. Thank you for your wonderful feedback!, The Lettings Team
5/5
GoogleEverything went smoothly and the staff members including Fel, Chloe and everyone else that I dealt with were super helpful and friendly. Would definitely recommend.
Agent replied · 28 May 2023
It was a real pleasure working with you, all the best in your new home - The Lettings Team
5/5
GoogleVery wonderful service
Agent replied · 22 April 2026
Hi Rita, Thank you so much for your kind review! We’re really pleased to hear you had … More
5/5
GoogleXanthe is the best and Fel and Millie are the best team
5/5
GoogleThe whole team was so wonderful to work with, especially Alfie Spike, He answered all the questions I had efficiently and professionally!
5/5
GoogleFel and Xanthe were incredibly helpful and professional. Really grateful for their guidance and making the process of renting my first home so easy.
5/5
GoogleAmazing customer service! Thanks to the team Fel,Janet, Chloe Hollie and Xanthe for making my moving experience so perfectly flawless. Really appreciate you all!
Agent replied · 8 December 2024
Thank you, Bee! We're so glad we could make your moving experience flawless. Fel, Janet, Chloe, Hollie, and Xanthe will be thrilled to hear your feedback. Wishing you all the best in your new home! … More
5/5
GoogleMillie was extremely helpful and supportive throughout the process aswell as having great communication
5/5
GoogleThank you to Chloe and her team for sorting out the tenancty with my tenants and keeping me updated.
Agent replied · 23 August 2024
Dear Susanne, You're very welcome! We appreciate your trust in us, and it was our pleasure to assist with the tenancy matters. If you ever need further assistance or have more questions, feel free to reach out. We're here for you. Best regards, The Lettings Team
5/5
GoogleThanks for all your help with the search for a new home. Shout out to Chloe, Kaan, Hollie, Fel and Janet
Agent replied · 22 June 2023
You're welcome, enjoy your new home! - The Lettings Team
5/5
GoogleHave been looking for a house for 2 months before meeting Millie. Such an amazing person who assured me of the property. Always smiling even when I asked silly questions but never seemed annoyed. Twice she arranged the viewing and supported …
5/5
GoogleThank you girls, helping me with my move in and keeping me updated daily on the WhatsApp! Fel , Chloe & Xanthe
Agent replied · 16 September 2026
Thank you, George! We're so glad we could make your move-in smooth and keep you updated along the way. Wishing you all the best in your new home! … More
5/5
GoogleThe experience was great! The service from the agent Fel was excellent! She gave us full details from the …
Agent replied · 22 June 2023
Wow, what a review! Thank you so much - The Lettings Team
5/5
GoogleI went for a few viewings a couple of days ago with my partner, after speaking to a couple of girls from the office; Hollie, Chloe, Xanthe & Fel. I don't normally leave reviews but I felt like I had to thank them as they where so helpful and lovely!
Agent replied · 23 August 2024
Hi Ellie! Thank you so much for taking the time to leave us a review! We're thrilled to hear that Hollie, Chloe, Xanthe, and Fel made your viewings enjoyable and that you found them helpful and lovely. If you need any further assistance or have any questions, feel free to reach out. We appreciate your kind words!
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Questions about Robinson Jackson Lee
Has Robinson Jackson won any awards?
Yes. In The Trusted Agent 2026 awards: Robinson Jackson, London won Gold.
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