Trusted Agent profile · London
★★★★★
138 reviews across 1 platform
1B Hall Lane, Chingford, London, E4 8HH
Right step Real Estate's office in London, at 1B Hall Lane, is rated 4.9 out of 5 across 138 reviews on 1 platform, including 138 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThank you so much Ramona. You have been amazing throughout this process! I'm sure without your persistence and tenacity it would not have gone through. We really are so grateful for everything you did. Can't recommend Remax and Ramona enough.PositiveQuality, Professionalism, Value
Dear Nicola, we thank you for your kind words
5/5
GoogleKellie @ Right-Step undertook the task of letting out a property for my business. She took care of everything. She surveyed, advertised the property and vetted potential tenants. The tenant chosen has been in the property for roughly two years and hassle free. kellie also managed to secure a rental price over and above of what I was expecting. Kellie & Right-Step manage the property too. Can’t speak highly enough of the service.
Dear Derron, thank you for taking your time to leave us a 5 star review, it is always a plesure to see that our clients are completely satisfied.with our service
5/5
GoogleAydin from Remax in Chingford helped us purchase our first house - and from start to finish his professionalism and service was above and beyond what you would expect from an estate agent. He was always on call to answer any questions - even on weekends / after hours. Very impressed with his service and Remax in general and now we are home owners ! Many thanks !
Thank you for your customer feedback, we are always grateful to hear that our clients are happy with the services we provide.
5/5
GoogleAbsolutely amazing service from Ramona, we just exchanged on our first property and Ramona made the whole process as smooth as possible and kept in touch each step of the way! Thank you!!
Dear Charlotte, thank you for leaving us a 5 star review. We are happy to hear that your first property purchase experience went smooth and glad to see that your are happy with the service we provide.
5/5
GoogleHasan was very helpful throughout the sale of my house. He was happy to take viewings at all hours of the day Mon-Sun and very thorough and polite. He also has a high street location which I thought was an added bonus for drawing more attention to the advert. It's nice to be able to put business to a local family man rather than line the pockets of the large chains of agents.....professional and courteous throughout I wish you every success with you business and new family Hasan. Would definitely recommend.
5/5
GoogleHassan is very personable. Attentive, professional and always available on the phone or email even on weekends! Bought a house with him as an agent and sold the house with him as an agent,top notch service!PositiveResponsiveness, Quality, Professionalism
Dear Lugano, thank you very much for your kinds words, we are happy to hear that you have been completely satisfied with our service.
5/5
GoogleThe process went well and Aydin was very helpful in answering queries and facilitating the sale of the house.
We appreciate you taking the time to share your feedback about your experience with us, and we're thrilled to hear that the process of selling your house went smoothly.
5/5
GoogleHaving had issues selling our property with another estate agent, we decided to use RE/MAX. From the start, they were extremely professional, thorough and communicative. We received more interest and viewings for our property in the first few days with RE/MAX, than we had received in months previously. Having dealt with all of the team (Hasan and Aydin primarily), always impressed with the level of communication throughout. If you're considering buying or selling, would 100% recommend using RE/MAX.
Thank you very much for the great 5 star review. it is always a pleasure hearing that our clients are extremely happy with the service we provide and that you would 100% recommend us.
5/5
GooglePleasant experience at a difficult time. Aydin and his team were very helpful and good communicators. Recommended.
Thank you Ian for the 5 Star review, it is allways a plesure to see that our Customers are happy with our service and would recommend us.
5/5
GoogleMustafa at remax was super polite and helpful. Everything was dealt with professionally and without any delays from him. Super glad we chose our property via remax
Hi Hina, happy to see that you were satisfied with our service
5/5
GoogleRe/Max just handled the sale of my house and I can say that there were no problems from start to finish. Very professional from the outset and I got plenty of viewings very quickly. Kept informed throughout the process and I did not have to chase them at all like I have had to with all other estate agents I have had to deal with over the years. Can’t speak highly enough about Aydin who came for the initial meeting and kept me up to date constantly during the process. Thanks for making what could have been a stressful process during a COVID lockdown very straight forward. Would recommend using Re/Max to anyone else!PositiveProfessionalism
Hi Neil, thank you for your 5 star review. its always a pleasure seeing that our clients are happy with the service we offer.
5/5
GoogleI have nothing but praise for the service given to me from Aydin at Re/Max Chingford, the selling process of my property was made very easy with their quick responses to matters and they gave the best support and advice when dealing with offers that came in. They also were very on top of helping to keep conveyancing matters moving as much as they could. Would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
We are happy to see that you are completely satisfied with the service you received and thank you for your kind words Andy Peat.
5/5
GoogleThe best estate agents we have ever dealt with.Very professional,experienced and helpful.Ramona was absolutely wonderful to work with.Highly recommend and would totally work with them again!
Thank you very much for your 5 star Review.
5/5
GoogleGreat communication and Mustafa was very helpful and responsive, all progress was very smooth . Thanks to himPositiveResponsiveness, Professionalism
Thank you for your 5 Star review.
5/5
GoogleHi, Thank you Ramona for your help and professionalism in renting a house, you are the best!PositiveResponsiveness, Professionalism
Thank you for the 5 Star review.
5/5
GoogleI was very satisfy with there service it’s a grate team everything was completed in a perfect way and thank to them I got my house in the right time
Thank you for your wonderful feedback, Arlind! We're thrilled to hear that you were satisfied with our service and that our team helped you get your house on time. Your support means a lot to us!
5/5
GoogleHad the pleasure of dealing with Aydin. Nothing was too much trouble for him. Always personable but very professional. Rented my flat out really quickly and gave me tons of advice and confidence in the process.
We are glad to see that you are happy with the service provided to you and thank you for the 5 Star review.
5/5
GoogleFriendly and professional service from Kellie, have seen a few properties with her and would highly recommend Remax to others!PositiveResponsiveness, Professionalism
Many thanks for the customer review.
5/5
GoogleTheir representative Aydin Ozkarakasli marketed our property and provided excellent communication, feedback and service from start to finish. He was professional and friendly at all times, made himself available to answer our questions and most importantly he got us the sale! Nothing was to much trouble for Aydin. Polite and courteous at all times. Have no doubts about using Remax you will not be disappointed.
From all the team at REMAX, we thank you for your 5 star review.
5/5
GoogleRamona was very responsive and always got back to us promptly about any questions.PositiveResponsiveness
Dear Heather Wright, we thank you for your review.
5/5
GoogleJust been using remax for my estate agent needs and couldn’t be more happier with their service! And if you are lucky enough to be dealing with Ramona you won’t be disappointed, she really came through for us (and I know I hear this a lot from other agents but) she really was available 24/7 always on the case fantastic work guys.
Thank you Ferry for leaving a great review, we are glad that you are completely satisfied with the serviced you received.
4/5
GoogleOverall a good experience with Right Step and Aydin. I was buying, and we managed to conclude the sale with no hiccups or difficulties. I’d happily recommend Right Step’s services in future.
Thank you so much for taking the time to share your positive experience with RIGHT-STEP Real Estate and Aydin. We are thrilled to hear that your buying process went smoothly, and you were satisfied with our services. At RIGHT-STEP Real Estate, we strive to provide excellent customer service and a seamless transaction experience. It's always rewarding to know that our efforts have made a positive impact on our clients. Your recommendation means a lot to us, and we truly appreciate your trust in our services.
5/5
GoogleVery helpful, respectful and Professional staff especially Kellie and Hassan!PositiveResponsiveness, Quality, Professionalism
Dear Yolanda, we thank you for your kind words.
5/5
GoogleHasan & Rex was super helpful all through the process of selling our property. Advising me all the way through. Even when there was stumbling blocks, they was always looking for options to move forward. I was kept in the loop from start to completion. 5 Star!
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