Trusted Agent profile · London
★★★★★
1,367 reviews across 2 platforms
178 King Street, London, W6 0RA
Portico's office in London, at 178 King Street, is rated 4.2 out of 5 across 1,367 reviews on two platforms, including 248 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
Salman from Portico made the whole move in process feel nice and smooth. Amazing experience!
Dear Aleksandr,This is exactly what we like to hear from our tenants! We are pleased that Salman has made the move in process nice and smooth for you. We hope you both enjoy your new home together! All the best,Adam
5/5
TrustpilotSean was really helpful from start to…
Sean was really helpful from start to finish. Thanks 😊
5/5
TrustpilotSpyros has been very professional and…
Spyros has been very professional and helpful to manage our AST renewal process.
5/5
TrustpilotDealt with Helene in accounts very…
Dealt with Helene in accounts very helpful and understanding during a difficult time
5/5
GoogleMohamed was very attentive and gave us updates on the property search throughout the week.
5/5
TrustpilotHighly recommend Charlene for all her…
Highly recommend Charlene for all her hard work during my renewal at Portico. Very professional service.
5/5
TrustpilotGreat service
Great service. Lara was my agent and was very efficient, always help me with any question.
5/5
TrustpilotKurmanjan Omurzhakova
Kurmanjan Omurzhakova is my very efficient accounts manager and I'm extremely satisfied with her service. AM
5/5
Trustpilotthey got stuff done quick
they got stuff done quick, easy to reach, and everything was in good order. salman was friendly to work with
Dear JoeWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
1/5
TrustpilotIf I could give 0 stars I would
If I could give 0 stars I would. As a tenant renting a property through Portico I would definitely advise avoiding them. They charged very high fees (before the new act made them illegal) and offer absolutely no support whatsoever. No inventory, no formal check-in and terribly written contracts. They are honestly the most unprofessional and untrustworthy agents I have ever come across.
5/5
TrustpilotAn absolutely well organised and…
An absolutely well organised and structured agency and easy communication. Tom Newman as my agent was always polite and took time for my concerns. I can recommend him to anyone and have never had such a great agent before.
5/5
TrustpilotSmooth Process Start to finish!
Sanyah was super helpful, very friendly and very efficient. Smooth process start to finish.
5/5
TrustpilotVery helpful
Very helpful, Tom Alsopp was very helpful and efficient over the phone.
5/5
TrustpilotProfessional
Professional, no nonsense Estate agents.Great promt service handling the sale of my houseI would definitely use them again
Dear Paul,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI have had a great experience with…
I have had a great experience with portico, special thanks to Saeeda.
5/5
TrustpilotVery Good service
Very Good service. Gina is very friendly and reliable. Would definitely recommend using this service.
5/5
TrustpilotSamantha was extremely professional and…
Samantha was extremely professional and reliable, everything was done in a timely manner. Highly recommend!
5/5
GoogleFriendly, helpful and experienced team. Mohamed was a great help in our property search
4/5
TrustpilotVery Happy with the Service
They manage 8 properties for me. Very good service Marc Macilveney is excellent. Reliable and responsive.
5/5
TrustpilotGreat experience
Great experience, great viewing and service. Sales advisor was on time and very polite, thank you Mr Dos Santos
Dear Tashan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat experience with the Woodford…
Great experience with the Woodford office. Annie and Filiberto made everything easy.
5/5
GoogleMohamed was responsive and very helpful to deal with.PositiveResponsiveness
5/5
GoogleGreat service by a professional agent, Thank you Mohamed.
5/5
TrustpilotAlex has been very responsive and…
Alex has been very responsive and attentive to details. Great company to use, recommended!!!
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