Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
TrustpilotPortico handyman
Portico handymanI recently used this organisation for a property not managed by Portico. They provided good service (both Sonya Andonova and the tradesmen that she arranged) to fix a patio door and I was pleased with the result.Paul S.
Paul Β· 9 October 2019
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4/5
TrustpilotPortico Places is top notch!
Really enjoyed my Portico experience and the Portico Places programme is both brilliant and original. Only wish there were more participating companies in Hammersmith, that would make my rating five star. Thanks Portico, keep it up! Very refreshing.
Molly Β· 13 February 2020
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3/5
TrustpilotPortico
Let's go Portico
Flo Β· 1 September 2026
Agent replied Β· 24 September 2026
Dear Flo,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
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5/5
TrustpilotSuper efficient and friendly
Super efficient and friendly. It's quite difficult to find a good estate agent in London but I can definitely recommend Portico and Sanyah -- I went from making an offer to moving in within a week.
Nicholas Β· 14 September 2020
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5/5
TrustpilotLove working with Portico
Absolutely love working with Portico. Not only are the reliable and efficient but they are industry experts with their customers at the heart of everything they do. Aleksandra Galla in particular has been fantastic.
Maria Β· 13 January 2021
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1/5
GoogleExtremely unhelpful and slow to respond to my queries, they charge extortionate fees, and act like theyβre doing you a favour when they finally get round to doing a simple task. Avoid them at all costs!
Nadia Β· 20 June 2020
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5/5
TrustpilotGreat service and great attitude fromβ¦
Great service and great attitude from Charlene Garcia Marin and Graznya Kotarbo who make the job a little easier and thanks everday to all of the staff at the Chigwell office from Phil at PR Property Company.
Philip Β· 15 February 2020
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5/5
TrustpilotGreat service from beginning to end
Great service from beginning to end. My point of contact was Lady Niongo, who was very professional and helpful. All queries and questions were always promptly dealt with and I will highly recommend.
Neville Β· 30 March 2021
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5/5
TrustpilotI have been dealing with Grazynaβ¦
I have been dealing with Grazyna Kotarba for well over a year now and nothing is too much trouble when I ask for any help. Very professional, courteous and leaves no stone unturned . First class ππ»
Glen Β· 6 February 2020
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5/5
GoogleWe are very satisfied with the service the team provided to us selling our apartment
J Β· 20 June 2023
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5/5
TrustpilotExcellent Property Management
Portico have been managing our property through two tenancies and weβve been very impressed with the levels of their service. They respond very quickly when things need doing, and have found us excellent tenants for each new tenancy.
Jason Β· 9 August 2019
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5/5
TrustpilotAn excellent service by Sean Hewittβ¦
An excellent service by Sean Hewitt and the rest of the team at the Portico Walthamstow office.I would thoroughly recommend them for any person(s) looking to buy or sell property in the area.
Trevor Β· 23 February 2021
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5/5
TrustpilotHad a lovely experience with Porticoβ¦
Had a lovely experience with Portico and Samuel, he was quite helpful and made sure the viewing would feel safe (with masks on) and replied to my many questions, transparency and efficiency are always appreciated.
Simona Β· 6 August 2020
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5/5
TrustpilotThis agency is top.
This agency is top.From the viewing process to check out moment they were amazing, extremely friendly and professional. Fast and effective. If I have to rent again I would do it through them.
Catarina Β· 2 February 2021
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3/5
TrustpilotIs portico and portico direct the sameβ¦
Is portico and portico direct the same company only difference its nationwide?I'm trying get in touch but there's no phone number for Portico direct and they owe me brother rent.
Seitho Β· 7 September 2021
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5/5
TrustpilotI would give Spyros a 5 stars
I would give Spyros a 5 stars. He was excellent in dealing with my issues and I would say his responses were very swift. I have no hesitation in recommending him to anybody!
MR Β· 19 January 2021
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5/5
TrustpilotTrue to their word
I cannot fault the Leyton branch of Portico. The individual staff were friendly, professional, enthusiastic and conscientious. They got the job done quickly, where others had dragged their feet. Excellent value for money - an added bonus!
FranWS Β· 1 October 2019
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5/5
TrustpilotAbsolutely fantastic service fromβ¦
Absolutely fantastic service from Portico's Walthamstow office. My agent was called Samuel and he was so professional and such a gentleman. He made a seemingly stressful process so easy and it really made my day!!!
Sarah Β· 11 June 2020
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5/5
TrustpilotI will highly recommend Portico estateβ¦
I will highly recommend Portico estate agents. Theyβre helpful and accommodating.
Rosie Β· 2 September 2023
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1/5
Trustpilotbribes backhanders and estate agents
If there's a popular property you can always bribe Portico agent to make sure you get to the front of the queue, that's how it works
Eden Β· 5 March 2022
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5/5
TrustpilotAmazing Host Service team
Been working with Portico for a couple of years now, Host Service team has always been great, responsive and professional.Lara in particular has been my point of contact and always been amazing!
Iara Β· 13 January 2021
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5/5
TrustpilotAleks dealt with my transaction theβ¦
Aleks dealt with my transaction the entire time and she has made the process very smooth for me and my family and we were able to move in on time ! She was very helpful
Andrea Β· 21 February 2020
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5/5
TrustpilotIβm very happy with the service Helenaβ¦
Iβm very happy with the service Helena provides. Always efficient and polite with any queries I have and provides my annual statements when requested. Pleasure to speak to someone rather than some pre recorded message.
Mrs Β· 8 February 2020
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5/5
TrustpilotAs a landlord Iβve always been pleasedβ¦
As a landlord Iβve always been pleased with Portico. Theyβve been excellent in every department. Mia has recently acted quickly and efficiently liaising with my tenant to renew his lease with no problems or delays.
Estee Β· 5 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.