1/5
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Trusted Agent profile · London
Portico London reviews
★★★★★
1,305 reviews across 3 platforms
94 Lordship Lane, London, SE22 8HF
Portico's office in London, at 94 Lordship Lane, is rated 4.2 out of 5 across 1,305 reviews on three platforms, including 184 Google reviews rated 4.5.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAwful letting agency in London
Completely unreliable, lazy and untrustworthy agents. They will not reply to any tenant issues via email or phone, including broken boilers, and your deposit is not safe with this agency.Living in a flat run by this agency has truly made for a miserable experience. Avoid them at all costs!
5/5
TrustpilotSean helped to find us a perfect home
Sean helped to find us a perfect home. He was very professional throughout from start to finish
5/5
TrustpilotI would like to express my gratitude to…
I would like to express my gratitude to Annie Munday at Portico Woodford whom was extremely responsive and considerate An excellent agent who truly understood my requirements during the process of securing a new home. She was the epitome of professionalism, outstanding work!Highly recommended!All the best,George
5/5
TrustpilotBrilliant property manager
I cannot rate Alice Amaral highly enough. As far as a property manager she has by far been the best I've dealt with. She is always responsive to my emails and her willingness to solve issues in a timely manner.
5/5
TrustpilotPortico has been renting out my…
Portico has been renting out my property for many years.Grazyna in accounts is fantastic, efficient and always available to help.First class treatment from her when ever you have a query.Filiberto in Woodford branch is very professional and always available to give you good solid advise .
5/5
TrustpilotQuick and easy to deal with
I was very happy with the service I received from the sales consultant At portico he was friendly and also very professional and made sure I got a property that was convenient and ticked all my boxes The feedback and communication was great and efficient as well
5/5
TrustpilotExcellent service, informative and helpful
Annie and Filiberto have been excellent and very professional throughout my experience. Literally only put my house on the lattinfs market for three days as they had viewings lined up and we had an offer accepted within days. Very impressed and would recommend
5/5
Trustpilota breath of fresh air
Portico have been a breath of fresh air. I let my property through them, they found me a profession tenant in less than a week. Couldn’t be happier with the service I received. I would recommend them to everybody else who is looking to let or sell their property.
5/5
TrustpilotReassuringly excellent.
I've been renting my flat for a number of years through Portico Property and can honestly say they are the best. Their whole approach is professional but very caring and friendly. I deal with Andriana Boukas who is switched on and incredibly thorough and efficient. Very happy. Thank you.
5/5
TrustpilotExcellent service provided by Portico…
Excellent service provided by Portico (Repairs coordinator Kieran Downey). I have had several maintenance issues at the property this year. I received appropriate response each time I raised a request and Kieran did make sure issues were resolved up to the satisfaction. Thanks.
5/5
TrustpilotPortico Leyton
I have been using Portico Leyton for many many years now and they are always professional and very experienced. Marc in particular is someone who is extremely knowledgeable and also willing to go the extra mile which is very rare these days. I would highly recommend them.
5/5
TrustpilotCharlene in renewals
Renewing my tenant’s contract for another year was quite a relief, but Charlene getting me a 3% rent increase made it a pleasure - not to mention how that extra money over the next 12 months will help me to plan for the S.24 tax increase next year!
1/5
TrustpilotI wouldn’t even give portico one star
I wouldn’t even give portico one star. Outstanding problems for 18 months serious damp issues. Don’t respond to emails unless they want something from us and ignore the initial request from us. Avoid at all costs. I don’t normally write reviews but I feel so strongly about this.
5/5
TrustpilotPortico are great all round
I have always found the communications and emails from Samantha to be both informative but also interesting and relevant to me. I also love the Portico Places initiative, (who doesn't love a discount right!), but now I go to far more local places than I ever used to.
5/5
TrustpilotI recommend Portico wholeheartedly
I recommend Portico wholeheartedly. They have made the process of renting out my property (both via Airbnb and for short/long lets) extremely easy. They respond to emails promptly and efficiently and I have not had to concern myself with any of the 'nitty gritty'. DON'T HESITATE.... RING THEM!!
5/5
GoogleAmber gave us some really helpful advice during our search, saved us a lot of time by really understanding what we wanted and showed us some great properties and really worked with us and our busy schedules. She was a pleasure to work with! Thanks so much...Highly recommended !!
1/5
TrustpilotWorst Property Management Company management Ever…
These are the worst property management company on the face of the planet, Michael Hookway, Matthew Gurkin and all the staff in the so called credit control dept, absolutely useless
5/5
TrustpilotHighly recommended
Highly recommended. Portico looked after my rented flat for 6 years and were very professional and helpful.Charlotte organised the selling of the flat recently. It sold within a few days, for the full asking price. Great service and a pleasure to work with.
5/5
TrustpilotRented our flat through Portico
Rented our flat through Portico, smooth process, would recommend. Simon the inventory manager made the move so easy on the day, working out of hours to help us move due to covid. The man deserves a medal or at least a class of rosè!
5/5
TrustpilotExcellent Service
Hi Samuel,just wanted to thank you so much for your help with renting the property.You have really gone out of your way to help and your assistance, patience and time has been greatly appreciated. I will highly recommend your agency to people l know.Kind regards,Keith
5/5
TrustpilotGreat experience with the hammersmith…
Great experience with the hammersmith office, and namely Melissa and Dominic - as they helped to ensure all safety protocols were strictly observed during lockdown. Very appreciative of the steps taken and improvements made to ensure all parties felt comfortable and safe!! Thank you!!
5/5
TrustpilotThe sale’s team have done brilliant…
The sale’s team has done brilliant jobs to get through the transaction. I can’t thank enough for their assistance throughout the purchase processes.
5/5
TrustpilotExcellent relationship - highly professional company
We’ve enjoyed an excellent working relationship with Portico over the last four years; they are an extremely professional company. All information and assets requested are supplied in the correct formats and within the timescales required. We look forward to working with them for the foreseeable future
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Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
