5/5
TrustpilotErick at Portio Hammersmith
I cannot thank Erick at Portico Hammersmith enough. He help me dealing with my tenancy and was so professional. I totally recommend it.
Trusted Agent profile · London
Portico London reviews
★★★★★
1,305 reviews across 3 platforms
94 Lordship Lane, London, SE22 8HF
Portico's office in London, at 94 Lordship Lane, is rated 4.2 out of 5 across 1,305 reviews on three platforms, including 184 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent renter experience
I rented an AirBnB property through them. The property was in an amazing location, and was beautifully clean. Access was easy and communication was good.
5/5
GoogleThank you very raza for showing the property in detail He’s a professional and very friendly Recommend to everyone
Agent replied · 19 June 2024
Dear Sheraz Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleDreadful receptionist, clearly can't spell so her email bounced but she had my number to lazy to call. Requested an email of rentals within my budget she sent a list of already let rentals. Awaiting an email from Harry the manager my email must be lost in the post 😅 …
5/5
TrustpilotGreat property management
Great service from the property management team and especially Saeeda who has recently helped resolve a few issues quickly. Many thanks.
5/5
GoogleDiogo is a great property manager to deal with! Very professional and courteous.
4/5
TrustpilotAnnie was a total professional in the…
Annie was a total professional in the way she dealt with everything we asked her to do can’t fault her at all
5/5
TrustpilotHelene @ Portico
Helene has been efficient and friendly in resolving the issues raised. Amazingly competent and professional in her approach. 5 star service.
1/5
TrustpilotThe Worst property Agent In The Market
The worst property agent I have ever come across. I have rented a property from them, and after moving in the house, I found some faulty appliances. I reported these immediately, but they took ages to fix some of these, and after four months of reporting broken toilet (which is health and safety issues)' I'm still waiting for it to be fixed. I wouldn't recommend anyone to rent property from them.
5/5
TrustpilotFirst time dealing with Portico
First time dealing with Portico, Andrea Tinchero has been very attentive and settled the niggles quickly and effectively.
5/5
TrustpilotSanyah has been absoloutly amazing she…
Sanyah has been absoloutly amazing she helped me and my partner find the perfect house for us! such a great experience very helpful!
5/5
TrustpilotAbove and beyond
Ahmed Dar has been exceptional, he went above and beyond. Extremely professional, anyone wanting to purchase a property I will recommend him. Very happy.
5/5
GoogleLovely experience so far with Eli. In searching for a new property to buy.
Agent replied · 19 June 2024
Dear Chris Clarke Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotWe can’t recommend Portico Highbury…
We can’t recommend Portico Highbury branch enough! Charlotte especially, was very patient and guided us through the whole renting process. Her knowledge and experience is second to none.
Agent replied · 24 August 2024
Dear Naomi We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
TrustpilotAnthony at Portico
Our experience with Anthony is always great. Really timely and organised and always gets back. Very reliable!
5/5
GoogleReally great experience. Friendly, helpful, and at times the moving team were better than my solicitor! Thank you.
Agent replied · 19 June 2024
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDiogo has recently helped me with my flat, and i cannot praise him enough. He is the most professional and kindest property manager I ever dealt with! Extremely respectful, good listener , and has a wealth of knowledge in the property market. Thank you, Diogo for all your dedication. Alexandra
1/5
TrustpilotAdvertise property for £1150 but when…
Advertise property for £1150 but when you open it and read it it is for £1400...do you want to make you're mind up portico?
Agent replied · 24 August 2024
Dear Zareen,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotImpeccable customer support
Impeccable customer support. As a Frenchman in London looking for an apartment, I was pleasantly surprised to come across Salma Munir, a French estate agent who was quick, efficient and highly professional. From the outset, she quickly integrated my search criteria. I highly recommend her!
1/5
TrustpilotReally poor experience
Really poor experience. Complete lack of communication and was red buttoned a number of times when chasing up my offer on a property. They also turned up late to my initial viewing, wouldn’t answer the phone and told me details about the property that just weren’t true. After all this, they had the audacity to call me disrespectful when I asked to make a complaint. Steer clear.
5/5
TrustpilotPortico
I have been working with Portico and Helene in the Accounts department for the past few months, as a first time landlord. I have found the team to be incredibly professional, helpful and supportive. On the accounts side, Helene's communication is excellent and she always keeps me up to date with any financials on a regular basis, to keep the process as stress free as possible. Thank you!
5/5
TrustpilotHelpful and friendly
Samuel was really helpful in remembering my rental requirements and sending me relevant listings. The whole process was fun and stress free.
5/5
TrustpilotCan highly recommend Marc & Matt at the…
Can highly recommend Marc & Matt at the Portico offices very efficient and always helpful when arranging new tenants for our rental portfolio.
5/5
TrustpilotExcellent service
Kurmanjan is a great asset to your company, she is always very helpful and always has a professional manner in dealing with requests!
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