5/5
TrustpilotAfter speaking to Charlene in renewals…
After speaking to Charlene in renewals I was really happy with the service at Portico, highly recommend.
Trusted Agent profile · London
Portico London reviews
★★★★★
1,394 reviews across 3 platforms
5 Clapham Common South Side, London, SW4 7AA
Portico's office in London, at 5 Clapham Common South Side, is rated 4.2 out of 5 across 1,394 reviews on three platforms, including 282 Google reviews rated 4.1.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotvery prompt in assisting request for…
very prompt in assisting request for information - thank you and refreshing to see in this organisation
5/5
TrustpilotExcellent service
Excellent service from ERIC DOSANTOS
5/5
TrustpilotThe understand their customers
The understand their customers. And the treat them with respect; no matter their background or gender. Excellent team.
5/5
TrustpilotFantastic company
Fantastic company. Very professional in all communications and found great tenants with a zero void period. Highly recommended.
1/5
Trustpilotterrible
1 star is too much.
Agent replied · 24 December 2025
Dear xyx We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
5/5
TrustpilotExcellent customer service
Excellent customer service. Speedy referencing and contracting process made everything so much easier.
1/5
TrustpilotOffered no assistance or information…
Offered no assistance or information during this troubled times, just want their cut. Shame on them
2/5
TrustpilotA mixed bag
Good on finding tenants poor on maintenance issues My tenants arecstii awaiting their front door keys !
5/5
TrustpilotSPYROS HAS ALWAYS BEEN PATIENT AND…
SPYROS HAS ALWAYS BEEN PATIENT AND EFFICIENT AND A PLEASURE TO WORK WITH
5/5
TrustpilotQuality and excellent services
I have a wonderful experience with Portico. They are prompt and serious agency.
5/5
TrustpilotIt was pleasure to deal with
It was pleasure to deal with, professional and helpful advice from Alexandra Galla
5/5
TrustpilotAlways a pleasure dealing
Always a pleasure dealing - Helene Tyler from Portico. She is always efficient and very professional.
5/5
TrustpilotLetting Agent
I always deal with one person in Portico (Rashad Cheema) and the service he provides is excellent.
5/5
TrustpilotThe whole experience was quick and…
The whole experience was quick and smooth. Would reccomend to anyone and everyone. Thanks again Alex!
4/5
TrustpilotLove the brand
Love the brand, love the store interiors. I always recommend portico to friends looking to sell.
5/5
TrustpilotGreat
Charlene explained all my options extremely well. Very informative. A very good experience. Well done Portico
5/5
TrustpilotExcellent company to use
Excellent company to use, always very professional. Mia who I have been dealing with is excellent
5/5
TrustpilotGreat service
Great service. Very comfortable and helpful. Would advise all of you to visit.
5/5
TrustpilotAnnie took care of everything we needed…
Annie took care of everything we needed very professionally, very helpful, Thankyou .
4/5
TrustpilotAccounts Dept
Alina-Maria,Politely and quickly answered my question on my account. Thank you. Chris
5/5
TrustpilotHelene in accounts
Helene in accounts is very helpful and resolves queries quickly and efficiently.
5/5
TrustpilotWould use again
Helene did a brilliant job helping us with our questions, would use Portico's services again.
5/5
TrustpilotGreat help!
Had a rental enquiry and it was all sorted straight away. Thanks a lot Kurmanjan!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
