4/5
Trustpiloteffective response to maintenance issues
Portico resolved the maintenance issues we flagged after moving in - including a new washing machine and fixing up the garden.
Trusted Agent profile · London
Portico London reviews
★★★★★
1,401 reviews across 3 platforms
5 Clapham Common South Side, London, SW4 7AA
Portico's office in London, at 5 Clapham Common South Side, is rated 4.2 out of 5 across 1,401 reviews on three platforms, including 289 Google reviews rated 4.1.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery easy company to work with
Very easy company to work with, Kuma in accounts is always on hand to help and very friendly, cannot recommend more.
5/5
TrustpilotCharlene in renewals.
Charlene in renewals is the most friendly professional person I have met, I would recommend her to my family and friends.
5/5
TrustpilotTop Service
Excellent service from a very professional Erick Dos Santos.
5/5
TrustpilotGood service
Good service , prompt response ,polite and efficient . Very happy with support from Simone 😊😊
5/5
Trustpilotvery helpful and so clear when telling…
very helpful and so clear when telling you what will happen, i would recommend you to anyone i know.
4/5
TrustpilotVery efficient
Grace, in the accounts department has always been very helpful and efficient with rent payments, statements and contract set up.
5/5
TrustpilotTrustful
Made a payment by error and was contacted by Kurmanjan straight away. The refund processed immediately, super fast service! Thanks
5/5
TrustpilotHelene at accounts is always helpful…
Helene at accounts is always helpful and any queries or requests for copy rent statements are dealt with very quickly!
5/5
TrustpilotProfessional service from a committed team
Professional service from a committed and dedicated team. Communication was excellent throughout. A very pleasant experience - productive but not pushy.
5/5
TrustpilotGreat Experience
Great, simple and easy from start to finish. Always available when I called. Easy process.
5/5
GoogleLoved working with Ivett not just her all of the staff are so nice, so friendly! Also very responsive and helpful!
5/5
TrustpilotExcellent service from Sean
Been dealing with Sean for many years and delighted with the service and performance. Well done
5/5
TrustpilotBrilliant service
Brilliant service, friendly and helpful. Alex and Grazyna are super efficient and would recommend to anyone.
5/5
Trustpilothighly recommend
First time using Portico and absolutely delighted with their service. I would highly recommend to anyone.
5/5
TrustpilotExcellent service
I've had the best experience I could have thanks to the helpful workers. Excellent customer care!
5/5
GoogleWe found our flat through Portico, and they were super helpful. They answered any questions we had quickly and promptly, and were very professional.
5/5
TrustpilotThe service I received from Portico has…
The service I received from Portico has been outstanding especially from Kurmanjan. She has always been helpful and efficient.
5/5
Trustpilot5 star service
Can’t thank you enough Charlene for making my renewal stress free highly recommend you extremely professional service thanks again
5/5
Trustpilotvery good customer service
very good customer service, very friendly, also always there when i need them! so so happy with this company!
5/5
TrustpilotPortico are a really professional agent…
Portico are a really professional agent who knows their market well and provide an excellent experience for their clients.
5/5
TrustpilotCharlene at Portico helped me so much…
Charlene at Portico helped me so much and was such a kind lady. Pleasure doing business. Thanks a lot.
5/5
TrustpilotGreat service
Agent replied · 21 March 2026
Dear Hugh We greatly appreciate your 5-star review and the time you took to share your experience with Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotPortico have been super professional
Portico have been super professional, quick to respond to queries, and have felt in very safe hands.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
