5/5
TrustpilotBrilliant service
Brilliant service, friendly and helpful. Alex and Grazyna are super efficient and would recommend to anyone.
Trusted Agent profile · London
Portico London reviews
★★★★★
1,294 reviews across 2 platforms
163-165 Hoe Street, London, E17 3AL
Portico's office in London, at 163-165 Hoe Street, is rated 4.2 out of 5 across 1,294 reviews on two platforms, including 236 Google reviews rated 4.4.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilothighly recommend
First time using Portico and absolutely delighted with their service. I would highly recommend to anyone.
5/5
TrustpilotExcellent service
I've had the best experience I could have thanks to the helpful workers. Excellent customer care!
5/5
TrustpilotThe service I received from Portico has…
The service I received from Portico has been outstanding especially from Kurmanjan. She has always been helpful and efficient.
5/5
Trustpilot5 star service
Can’t thank you enough Charlene for making my renewal stress free highly recommend you extremely professional service thanks again
5/5
Trustpilotvery good customer service
very good customer service, very friendly, also always there when i need them! so so happy with this company!
5/5
TrustpilotPortico are a really professional agent…
Portico are a really professional agent who knows their market well and provide an excellent experience for their clients.
5/5
TrustpilotGreat service
Agent replied · 23 February 2026
Dear Hugh We greatly appreciate your 5-star review and the time you took to share your experience with Matt. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Googlesuper efficient and professional as always !!
5/5
TrustpilotPortico have been super professional
Portico have been super professional, quick to respond to queries, and have felt in very safe hands.
5/5
TrustpilotHelene in accounts has always been…
Helene in accounts has always been knowledgeable and helpful and deals with the accounts efficiently
5/5
TrustpilotVery happy with the great service from…
Very happy with the great service from Adelina. Fast replies and accurate information. Excellent job!
5/5
TrustpilotI've been with them for years and they…
I've been with them for years and they have looked after my property very well.
5/5
GoogleSean and Sanyah helped us to get the property we wanted and were reassuring during the process
5/5
TrustpilotThis girl and her manager goes the…
This girl and her manager goes the extra mile !!! Brilliant service . Good job guys xx
5/5
TrustpilotAmazing service from Sanya
Amazing service from Sanya - Thank You - very responsive and absolutely fantastic guidance.
5/5
TrustpilotWalthamstow office review
Sean in the Walthamstow office was extremely helpful. Will definitely work with them in the future.
5/5
TrustpilotVery good and professional company
Very good and professional company, always looking after customers! Very helpful and friendly. Definitely 5 star !
5/5
TrustpilotAfter speaking to Charlene in renewals…
After speaking to Charlene in renewals I was really happy with the service at Portico, highly recommend.
5/5
Trustpilotvery prompt in assisting request for…
very prompt in assisting request for information - thank you and refreshing to see in this organisation
5/5
TrustpilotThe understand their customers
The understand their customers. And the treat them with respect; no matter their background or gender. Excellent team.
5/5
TrustpilotFantastic company
Fantastic company. Very professional in all communications and found great tenants with a zero void period. Highly recommended.
5/5
TrustpilotExcellent service
Excellent service from ERIC DOSANTOS
1/5
Trustpilotterrible
1 star is too much.
Agent replied · 24 December 2025
Dear xyx We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
