Trusted Agent profile · London

Portico London reviews

4.2

★★★★★ Great

1,187 reviews across 2 platforms

12 Hartlepool Court, London, E16 2RL

Portico's office in London, at 12 Hartlepool Court, is rated 4.2 out of 5 across 1,187 reviews on two platforms, including 80 Google reviews rated 4.4.

Google logo

4.4 / 5

80

Reviews on Google

This office

Trustpilot logo

1,107

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly recommend

Having worked closely with the property management team the level of knowledge and overall customer service is 2nd to none. Highly recommend using Portico for any of your property needs.

Capital · 30 January 2020

5/5

Trustpilot

smooth and pain-free hosting

Our Airbnb hosting has been smooth and pain free, with everything explained and dealt with including our quirks. They couldn't be more helpful. When an issue occurs, they sort it.

Chris · 29 January 2020

5/5

Trustpilot

Thank you Portico

Thank you Portico for helping us sell our flat efficiently and without hassle. Communication was good throughout the process, we would definitely use your services again.

Emily · 14 March 2021

5/5

Trustpilot

Very courteous and genuine customer…

Very courteous and genuine customer service, at best you find faith in kindness and understanding with the staff and maintenance crew also.Thank you Portico

M · 4 August 2021

5/5

Trustpilot

Great service, thanks Jade!

Great service and Jade at the Leyton branch went above and beyond from start to finish to find our perfect home. Highly recommended.

Andy · 3 September 2021

5/5

Trustpilot

Portico: A Best-In-Class Offering

Portico has always provided me with a best-in-class offering, in particular when I bought my property - they gave me all the right advice and guidance.

Norayr · 12 January 2021

5/5

Trustpilot

We have been working with Sean for many…

We have been working with Sean for many years and are always pleased with the ease of dealing with him and the team.

James · 25 August 2021

5/5

Trustpilot

I have had a pleasure to deal with Alex…

I had a pleasure to deal with Alex and Grazyna, both were very attentive and helpful. My problem was resolved promptly and efficiently. Really amazing customer service! Thank you

Izabela · 14 February 2020

5/5

Trustpilot

Great service

Great service. Mia Walcott-McCormick was my agent and was very efficient and was always on hand for any enquiry I had and stored my contract out without any hiccups.

Lee · 11 February 2020

5/5

Trustpilot

Thanks again guys great experience with…

Thanks again guys great experience with buying

Adam · 25 June 2023

5/5

Trustpilot

Annie's service was excellent

Annie's service was excellent! She kept us informed at all times during the application process.I would definitely recommend her services!

Bronwen · 11 February 2022

4/5

Trustpilot

Overall good experience

Annie from the Chingford office was really helpful, and quick to aid any questions/queries I had! Had a few hiccups with the Leyton office when first moving

Sophia · 3 August 2020

5/5

Trustpilot

Accounts

I always find Helene in the accounts department very helpful whenever I have any queries regarding the rent statement. A speedy response is always received

J · 28 January 2021

5/5

Trustpilot

I have called upon Tembi to assist…

I have called upon Tembi to assist with issues I have encountered and have found her to be consistently professional,approachable and always willing to help.

Anaiah · 25 January 2021

5/5

Trustpilot

Helene @ Portico

Helene in Accounts always responds in a prompt manner to my queries and ensures I'm kept updated on any matters relating to rent payments etc.Thanks.

K · 24 January 2021

4/5

Trustpilot

David Blackhall

David BlackhallMost of my dealings have been with accounts and Maintenance departments who have always been competent and efficient.Very prompt transferring the rent ino my account evert month.

David · 10 February 2020

5/5

Trustpilot

I spoke to a lady called Charlene from…

I spoke to a lady called Charlene from renewals who was very helpful and lovely to speak to. Thank you so much keep up the amazing customer service.

Hayley · 5 February 2020

5/5

Trustpilot

Portico Lady

Hello,Mrs Lady Niongo (consultant) was friendly, helpful and very supportive. She understood our needs and recommended us a very nice flat. Many thanks, Lady.

Christos · 5 March 2021

5/5

Trustpilot

I usually do not write reviews but…

I usually do not write reviews but Saeeda has really gone above and beyond in helping us with all the maintenance issues we’ve reported.

K · 28 January 2021

5/5

Trustpilot

Spyros Miaris Renewals Consultant

Spyros in renewals has always been excellent in dealing with our tenants and has always reached an amicable and fair outcome for both parties.

Glen · 20 January 2021

5/5

Trustpilot

Great experience with Portico

Great experience with Portico who know their stuff and are always on hand for support. Quality lettings agent and a breath of fresh air.

Hermione · 15 January 2021

5/5

Trustpilot

Helen Tyler - Accounts

Helen Tyler - Accounts Department.Responds to all emails promptly, is very helpful and resolves any issues. It is a pleasure to deal with Helen.

Alice · 13 January 2021

5/5

Trustpilot

It is a pleasure to deal with…

It is a pleasure to deal with Alina-Maria in the accounts department. She is always ready to help and answers your emails straight away.

Bob · 11 January 2021

5/5

Trustpilot

Efficient

Had a deposit and rent arrears issue handled extremely efficiently by Natalie B. Great service.

SB · 12 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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