5/5
Highly recommend
Having worked closely with the property management team the level of knowledge and overall customer service is 2nd to none. Highly recommend using Portico for any of your property needs.
Trusted Agent profile · London
★★★★★
1,187 reviews across 2 platforms
12 Hartlepool Court, London, E16 2RL
Portico's office in London, at 12 Hartlepool Court, is rated 4.2 out of 5 across 1,187 reviews on two platforms, including 80 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Highly recommend
Having worked closely with the property management team the level of knowledge and overall customer service is 2nd to none. Highly recommend using Portico for any of your property needs.
5/5
smooth and pain-free hosting
Our Airbnb hosting has been smooth and pain free, with everything explained and dealt with including our quirks. They couldn't be more helpful. When an issue occurs, they sort it.
5/5
Thank you Portico
Thank you Portico for helping us sell our flat efficiently and without hassle. Communication was good throughout the process, we would definitely use your services again.
5/5
Very courteous and genuine customer…
Very courteous and genuine customer service, at best you find faith in kindness and understanding with the staff and maintenance crew also.Thank you Portico
5/5
Great service, thanks Jade!
Great service and Jade at the Leyton branch went above and beyond from start to finish to find our perfect home. Highly recommended.
5/5
Portico: A Best-In-Class Offering
Portico has always provided me with a best-in-class offering, in particular when I bought my property - they gave me all the right advice and guidance.
5/5
We have been working with Sean for many…
We have been working with Sean for many years and are always pleased with the ease of dealing with him and the team.
5/5
I have had a pleasure to deal with Alex…
I had a pleasure to deal with Alex and Grazyna, both were very attentive and helpful. My problem was resolved promptly and efficiently. Really amazing customer service! Thank you
5/5
Great service
Great service. Mia Walcott-McCormick was my agent and was very efficient and was always on hand for any enquiry I had and stored my contract out without any hiccups.
5/5
Thanks again guys great experience with…
Thanks again guys great experience with buying
5/5
Annie's service was excellent
Annie's service was excellent! She kept us informed at all times during the application process.I would definitely recommend her services!
4/5
Overall good experience
Annie from the Chingford office was really helpful, and quick to aid any questions/queries I had! Had a few hiccups with the Leyton office when first moving
5/5
Accounts
I always find Helene in the accounts department very helpful whenever I have any queries regarding the rent statement. A speedy response is always received
5/5
I have called upon Tembi to assist…
I have called upon Tembi to assist with issues I have encountered and have found her to be consistently professional,approachable and always willing to help.
5/5
Helene @ Portico
Helene in Accounts always responds in a prompt manner to my queries and ensures I'm kept updated on any matters relating to rent payments etc.Thanks.
4/5
David Blackhall
David BlackhallMost of my dealings have been with accounts and Maintenance departments who have always been competent and efficient.Very prompt transferring the rent ino my account evert month.
5/5
I spoke to a lady called Charlene from…
I spoke to a lady called Charlene from renewals who was very helpful and lovely to speak to. Thank you so much keep up the amazing customer service.
5/5
Portico Lady
Hello,Mrs Lady Niongo (consultant) was friendly, helpful and very supportive. She understood our needs and recommended us a very nice flat. Many thanks, Lady.
5/5
I usually do not write reviews but…
I usually do not write reviews but Saeeda has really gone above and beyond in helping us with all the maintenance issues we’ve reported.
5/5
Spyros Miaris Renewals Consultant
Spyros in renewals has always been excellent in dealing with our tenants and has always reached an amicable and fair outcome for both parties.
5/5
Great experience with Portico
Great experience with Portico who know their stuff and are always on hand for support. Quality lettings agent and a breath of fresh air.
5/5
Helen Tyler - Accounts
Helen Tyler - Accounts Department.Responds to all emails promptly, is very helpful and resolves any issues. It is a pleasure to deal with Helen.
5/5
It is a pleasure to deal with…
It is a pleasure to deal with Alina-Maria in the accounts department. She is always ready to help and answers your emails straight away.
5/5
Efficient
Had a deposit and rent arrears issue handled extremely efficiently by Natalie B. Great service.
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