Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI warmly recommend Philip and his amazing team. We sold our home, rented and then finally bought a new home in the space of a year all through Philip Wooller. Their knowledge of the local area, access to the market and advice are second to none.
Robyn was hugely helpful, professional and knowledgeable through all stages of the sale and purchase, and Jen was absolutely lovely and so helpful in helping us rent a suitable property for the interim. If you are looking for a lovely home in Shepherds Bush, you need look no further.
Henrietta · 26 December 2025
★★★★★ 5/5
GoogleNow have two successful PW moments to thank!
1. Dec 2023 - It was a real pleasure working with the Philip Wooller team to buy our house. They really helped us with the buying process including visits to the property and seeing the whole deal through to completion. Thanks all
2. Nov 2025 - We have let our house and the PW team once again were exemplary. They were super supportive in the letting process, providing wisdom and guidance for a successful let. Thanks to Jen especially.
John-Paul · 17 December 2025
★★★★★ 5/5
GoogleWe’ve now sold four houses through Philip, Robyn and the team and every experience has been superb. They are calm, knowledgeable, and true local experts who understand exactly how to navigate what can be a real rollercoaster of a process. Their professionalism never wavers, and they manage every stage with clarity, confidence, and genuine care. We wouldn’t hesitate to recommend them to anyone looking for an exceptional estate agent in the area!
Sarah · 17 December 2025
★★★★★ 5/5
GoogleWe had such a wonderful experience with the lovely team at Philip Wooller estate agents. As first-time buyers, we felt incredibly supported throughout the entire process. They were always quick to communicate, consistently positive, and genuinely helpful every step of the way.
What really sets them apart is the personal touch, it never felt like just a business transaction. There was a real sense of relationship and care, which made all the difference.
We highly recommend this fantastic team to anyone looking to find their next dream home
Daniel · 15 August 2025
★★★★★ 5/5
GoogleOur experience with Philip Wooller was genuinely second to none. Having dealt with several agents in the area, they stood out as by far the most authentic firm. At no point did it feel like games were being played, which made a huge difference in what can otherwise be a stressful process.
The level of expertise, advice, and guidance we received from Robyn, Susannah, and the wider team was exceptional. We were really hoping it would be Philip Wooller who ultimately found us our home, and we were absolutely delighted when that turned out to be the case.
While you cannot control which property you end up falling in love with, I hope anyone reading this is as lucky as we were. They made the entire process feel smooth, transparent, and fair. I would recommend this team without hesitation to both buyers and sellers. It genuinely felt like they were respectful of both parties throughout.
Ed · 26 December 2025
★★★★★ 5/5
GoogleAll the team at Philip Wooller are brilliant. Polite, helpful, knowledgeable, sympathetic to one's situation, understanding. I could not have had a better experience buying my forever home with them. The advice given was very well thought out and not just given in the hope of making a sale. Philip himself and Robyn looked after me the most but all the team are always excellent, Susannah and Jen. I would always recommend them to friends and family who want to buy in their area.
Heidi · 17 December 2025
★★★★★ 5/5
GoogleI have sold property through Philip Wooller and team twice and both times I have been super-impressed with them from start to finish. They advised on getting my property ready for sale, found me an excellent buyer, and both Phil and Robyn were well-informed, responsive and reassuring when I had queries or concerns. I would definitely recommend them (if you’re thinking of selling then I probably already have!) and wouldn’t hesitate to use them again. Thanks, Phil and team!
Martha · 15 April 2024
★★★★★ 5/5
GoogleMy house sale with Philip Wooller was not straightforward but I couldn’t have been in better hands. Communication was excellent with Phil, Robyn and Susannah all across the fine detail of my transaction. They found me a great buyer early on and when things became sticky (for reasons beyond everyone’s control) their advice was spot on. Knowledgeable, thorough and pro-active, this team delivers a personal service which fosters the trust and good faith needed during a protracted sale. Five stars +
Kathryn · 18 October 2025
★★★★★ 5/5
TrustpilotExcellent Service…
My house sale with Philip Wooller was not straightforward but I couldn’t have been in better hands. Communication was excellent with Phil, Robyn and Susannah all across the fine detail of my transaction. They found me a great buyer early on and when things became sticky (for reasons beyond everyone’s control) their advice was spot on. Knowledgeable, thorough and pro-active, this team delivers a personal service which fosters the trust and good faith needed during a protracted sale. Five stars +
Kathryn · 5 October 2025
★★★★★ 2/5
GoogleMy nephew Nick was renting through Phillip Wooller. He died in tragic circumstances in May. His contract was until the end of June. His family are trying to recover his deposit . Phillip Wooller say he had just signed a new contract which was due to start in two months. So they have not yet agreed to return the deposit even though Nick has died. No compassion (and we are checking if that is legal when someone dies. )We are still waiting a response ,and will update this review dependant on the outcome.
Paul · 24 July 2023
★★★★★ 5/5
GoogleJen and the team at Philip Wooller were professional, kind, friendly and very efficient in securing a perfect home for us.
Sunčica · 17 December 2025
★★★★★ 5/5
GoogleWe met Philip first when he showed us our property, we were even showed two more properties that wasn’t planned which was amazing because it showed us more choice. Then we met the rest of the team, Bobby and Robyn.
Robyn was our main point of contact through this difficult period, she is nothing short of amazing, literally always replied within 30 minutes, always took our calls, felt that we got a personal service.
A huge thank you to the team and hopefully we cross paths again on future.
Best
Dren · 25 January 2023
★★★★★ 5/5
GoogleWhen I had first needed the evaluation for my house, every one of my neighbours had recommended Philip Wooller.
So I went to their office and was greeted by Philip Wooller himself.
All his team has the same human touch, warm, attentive& responsive to my wish, honest and efficient. I had the absolute trust about their professionalism. I’m very happy to have sold my house through them. For now I’m leaving the area but if I need advice in the future I would rather ask them than any other agencies
Akiko · 15 April 2025
★★★★★ 5/5
GoogleI cannot overstate how wonderful Philip and his team were to work with. We had seen a property they were marketing and decided to take the plunge despite not yet having our own home on the market. They handled both sale and purchase brilliantly, giving really sound advice on the valuation of our flat and the expectations of the vendor of the property we hoped to buy. Not only are they honest and realistic in their assessments, they are also all lovely people who care about the area in which they do business. They made buying and selling property as close to enjoyable as it can possibly be!
Elizabeth · 15 April 2025
★★★★★ 5/5
GoogleWe are incredibly grateful to Philip Wooller and the team (Robyn, Susannah, Bobby!) for their outstanding service in selling our property. From start to finish, they have been fair, professional, open, and transparent, ensuring that every aspect of the process was handled with integrity and efficiency.
They managed challenges with ease, always keeping us informed and providing honest, well-considered advice. Their dedication and expertise made what can often be a stressful experience feel smooth and well-managed. We truly appreciate their hard work and highly recommend them to anyone looking for trustworthy and skilled real estate professionals.
Thank you again for your exceptional support!
Marisella · 1 March 2025
★★★★★ 5/5
GoogleJen at Philip Wooller has just helped us secure and settle into our new rented house and we are full of praise for her. She was super helpful, thoughtful and easy to deal with. She went above and beyond in managing the process and we are very happy to recommend her and the whole team. Thanks, Jen!
Lisa · 15 October 2025
★★★★★ 5/5
TrustpilotBrilliant local agent, not like any other!
After 2 other larger agents who let me down, I found Philip Wooller who is an expert in the local area. He was the most realistic on valuation. Fees were much more reasonable too. Phil, Robyn, Jen, Bobby and the team were fantastic - securing viewings, providing feedback, negotiating with the purchaser, altogether brilliant!
Soos · 6 December 2023
★★★★★ 5/5
GoogleWe had a fantastic experience working with Robyn, Bobby, and Susannah in finding our first home. From the very beginning, they were friendly, supportive, and transparent. As first-time buyers, we had a lot of questions, but they were always available to answer questions, schedule viewings promptly, and offer honest advice along the way. We couldn't be more grateful and would highly recommend Philip Wooler to anyone looking to buy a property.
Vikas · 10 April 2025
★★★★★ 5/5
Googlewe sold our house through PW, i feel that we wouldnt have been able to get the price we got and the buyer we had if it wasnt for PW and their local network. PW and team do a fantastic job of managing the process. 100% recommend.
Oliver · 17 December 2025
★★★★★ 5/5
TrustpilotJen and Louise were incredibly helpful…
Jen and Louise were incredibly helpful in steering me through the process of successfully applying for a rental property that's a great fit for me. I had viewed many properties and met many agents and the experience with Philip Wooller was by far the best. Highly recommended!
Diana · 6 December 2023
★★★★★ 5/5
GoogleWe’ve used Philip Wooller to buy houses and we’ve rented out houses using them. In all aspects they’ve always been friendly, helpful, responsive and knowledgeable of the local area and market. We highly recommend them!
Mark · 17 December 2025
★★★★★ 5/5
GoogleVery helpful, understanding and communicative. Susannah and the team were great throughout.
Samuel · 22 March 2025
★★★★★ 5/5
GoogleWell recommended, amazing service and their knowledge of the area/market is unparalleled compared to any of the local competition.
Jordan · 15 March 2026
★★★★★ 5/5
GoogleWe had a fantastic experience when purchasing our house all thanks so Philip Wooller. We couldn't recommend them enough and would definitely use them again for future moves.
Marina · 17 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.