Persona Homes London reviews

★★★★★ 5/5

Trustpilot

Amazing experience

From start to finish, the experience with Persona Homes has been amazing. Buying a home can be stressful at times, but Anna made the whole journey so much easier. She was always professional, helpful, and quick to answer any questions we had throughout the process. Anna kept us updated every step of the way and genuinely made us feel supported and valued as buyers. Her communication and attention to detail were excellent, and nothing ever felt like too much trouble. We’re so grateful for all of Anna’s help and would highly recommend Persona Homes to anyone looking to buy a home. Thank you again for making the experience such a positive one!

SC · 13 May 2026

★★★★★ 5/5

Trustpilot

I just wanted to take a moment to share…

I just wanted to take a moment to share some feedback about the service I’ve received from Anna. Buying a home can be an incredibly stressful and overwhelming process, but she has genuinely made it feel smooth, organised, and completely manageable from start to finish. From day one, Anna has been patient, responsive, and consistently reassuring. No question has ever felt like too much trouble, and she’s always taken the time to explain things clearly, keep me updated, and make sure I felt supported at every step. That level of care really does make all the difference during such a big life event. A perfect example of this was only yesterday, when I had an issue with the hot water. I messaged Anna expecting it might take a while to sort out, but she handled it immediately. Within an hour, someone was at the property fixing the problem. That kind of responsiveness is rare, and it turned what could have been a major inconvenience into nothing more than a minor hiccup. Having someone as proactive and reliable as Anna overseeing everything has taken a huge amount of pressure off me throughout the whole process. I’m genuinely grateful for the way she’s managed things, she’s made what could easily have been a stressful time feel straightforward and even enjoyable. She’s an absolute credit to your company, and I felt it was important to recognise the outstanding service she’s provided.

Dan · 25 March 2026

★★★★★ 5/5

Trustpilot

Woolner Brook, Wigton

From selecting the house in September 2024 to moving in at the end of Feb 2025 at Woolner Brook, Wigton we cannot praise the work of Julie Lamport enough. When buying and selling a house seems such a difficult transaction, Julie always kept in contact with us to help make the move a little easier. Once we moved in, Julie was always happy to help with any queries whether big or small and got the job done. Julie is excellent at what she does and it has been such a pleasure to get to know her.

Julie · 18 March 2026

★★★★★ 5/5

Trustpilot

We recently bought our shared ownership…

We recently bought our shared ownership home through Persona Homes, and we honestly couldn’t be happier with the experience. From the very beginning, Julie was incredibly helpful, supportive and always there to answer any questions we had. No question was ever too much trouble, and she always made us feel reassured throughout the whole process. Buying a home can be quite stressful, but Julie made the whole experience so much easier and even more enjoyable for us. We’re so grateful for all her help and support and would definitely recommend Persona Homes, especially Julie, to anyone looking to buy their new home. ❤️

Neave · 5 October 2026

★★★★★ 5/5

Trustpilot

I’ve had a great experience so far…

I’ve had a great experience so far working with the team. Communication has been clear, professional, and prompt throughout, which has made the whole process much easier to manage. Everything has been explained in a straightforward way, and I’ve felt supported at each stage. The team have been responsive to any questions and have kept things moving efficiently. Overall, a very positive experience and I would highly recommend their services.

Daz · 26 March 2026

★★★★★ 5/5

Trustpilot

We had an excellent experience buying…

We had an excellent experience buying our home, and we cannot thank Julie and Jane enough for all their help and support throughout the process. From the very beginning, they were professional, friendly, and always willing to help. They kept us informed at every stage, answered all our questions promptly, and made what could have been a stressful process feel much easier. Their communication, patience, and dedication were outstanding. Julie and Jane went above and beyond to ensure everything progressed smoothly, and their guidance gave us confidence throughout our house-buying journey. We are truly grateful for all their hard work in helping us achieve our dream of owning our new home. We highly recommend Julie and Jane to anyone looking for a reliable, supportive, and professional team. Thank you both for making our dream come true! From, Jinu James and Staifa Aleena George

Staifa · 25 July 2026

★★★★★ 5/5

Trustpilot

Removing all concerns

Sharron and Donna were exemplary from start to finish. From the 1st phone call with Sharron to the viewing with Donna my wife and I were and remain very comfortable with the process. No heavy closing, just an understanding and empathetic ear. We looking forward to moving onto complete asap. Well done.

Graham · 10 March 2026

★★★★★ 5/5

Trustpilot

Our first visit to the Persona Homes…

Our first visit to the Persona Homes Longstone Manor development was a very positive experience. Deborah Mossman was very helpful, informative and pleasant. We didn’t feel rushed, she took time to show us everything available and answered all our questions. We will definitely be back once our house has sold.

Mandy · 9 August 2026

★★★★★ 5/5

Trustpilot

A Very Happy Persona Homes Owner

My experience with Persona Homes was made a truly exciting one , if not slightly overwhelming . From the first phone call to enquire about The Orchards in Appleby, to meeting Julie at the property ( so welcoming and lovely ) , to moving in day ( my treaty hamper was hugely appreciated ) it was all just second to none,particulary regarding swift responsive communications ,supportive and exceptionally fast in getting me moved in ! It was a breeze to be honest . Julie you rock ! Kind regards , Ellen ( A very happy persona homes owner ) .

Mr · 18 March 2026

★★★★★ 5/5

Trustpilot

I had a great experience with Anna…

I had a great experience with Anna Mitchell of Persona Homes. She supported me at every part of this journey. Thank you Anna!

Funmi · 23 March 2026

★★★★★ 5/5

Trustpilot

My experience from start of process to…

My experience from start of process to moving into my persona home has been 5 star the whole Team where very professional but also personable making the whole process easy to navigate I would like to thank my dedicated member of staff Loren Almond for being so wonderful can't thank the team enough and I'm so happy with my house

Caroline · 7 May 2026

★★★★★ 5/5

Trustpilot

Carleton Chase

My daughter drove past Carlton Chase daily on her way to work and was really pleased when the shared ownership houses came onto the market. We are so thankful to Julie who made the experience easy and helped us all along the way. We would definitely recommend estate and Persona homes.

Iona · 20 March 2026