Trusted Agent profile

Pedder reviews

4.8

★★★★★ Excellent

416 reviews across 2 platforms

2-4 Road, London, London SE23 3HF

Pedder's London office at 2-4 Road is rated 4.8 out of 5 across 416 reviews on two platforms, including 132 Google reviews rated 4.8. The 284 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

132

Reviews on Google

This office

Trustpilot logo

284

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Callum - agent Pedder

Callum was my agent and he was professional, patient and knowledgeable throughout the sale process.

Kate · 18 May 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Invaluable expertise, efficient and friendly service

I chose to go with Pedder because from my first contact, they were prompt, efficient, friendly and professional. In such an important and complicated process as selling a house I really appreciated how good they were at communicating with me and how approachable they were. And I must say a special thank you to Shannon, who was absolutely integral to making things happen and keeping a vital channel of communication open between me and the buyers. Without her intervention we could have been thousands of pounds worse off and the sale would have taken much longer. Many thanks to everyone at Pedder, Shannon, Dan, Basak, everyone I had contact with, were truly excellent. Thank you so much for helping me to sell my first home!! I wish you all the very best. Lindie

LHE · 22 April 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great experience all around

Great experience all around, from the first viewing to the completion date.I felt that the information given to me was always fair and accurate. Pedder did not try to push me in any direction but were always quick to answer all of my queries.Ben West was my main contact throughout the period and did a tremendous job in navigating the sometimes difficult relationships between the various stakeholders.Ben also went beyond his normal duties and helped me on numerous occasions, making the overall process much easier.Would definitely recommend them.

Suren · 17 April 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

We recently bought our first flat and…

We recently bought our first flat and couldn’t have asked for a better estate agent to guide us through the process. From the very beginning, she was incredibly kind, understanding, and genuinely invested in helping us at every step of the journey. Even during the trickier moments of the purchase, she remained honest, calm, and supportive, always balancing our needs with the seller’s in a really thoughtful way. Her communication was clear, reassuring, and always timely, which made a huge difference to us as first-time buyers. We truly couldn’t recommend her enough. She turned what could have been a stressful experience into something smooth, positive, and memorable. Thank you for everything!

Simon · 10 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Phillippa at Pedder's in East Dulwich

Phillippa at Pedder's in East Dulwich was great to work with. Arranging viewings and surveys were easy. Communication was always prompt and efficient. When we were having issues with our bank, she put us in touch with her broker who helped give us some tips on how to nudge the bank along. She kept in touch with us to make sure things were moving along, but not in a nagging way (we've dealt with that from other agents). Phillippa and the rest of the team at Pedder were great and easy to work with. Thank you!

Mrs · 13 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Summer Purchase

This one is a little late but I wanted to say a big thank you to Phillippa and the team. Earlier in the year we were looking for a property to buy. Phillippa was able to get us in to see a great property in East Dulwich which we were fortunate enough to complete on during the summer. We really enjoyed working with Philippa on the purchase and we are delighted to be spending our first Christmas in our new home. If we ever decide to sell in the future we will certainly be giving Phillippa a call!

Chris · 20 December 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Thanks Alp

Alp was great at Pedder - Brockley. He made all the difference when navigating a complex sale.

Ross · 27 February 2026

Agent replied · 22 March 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

The absolute best agents!

Mollie and Vince are absolutely brilliant! They are the agents that guide and support you every step, incredibly communicative and go above and beyond to help move the sale along.We lost our first buyers and within 2 weeks they had helped us secure a new buyer. The process wasn’t smooth due to uncommunicative solicitors but Mollie was incredible with keeping the communication going between ourselves, our buyer and solicitors. I don’t think our sale would have gone through without mollies tenacity!I wish I could work with them for any future moves!

Laura · 7 November 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Good Agency

The sale of my property was not straightforward. I lost two 'offerers', one whilst looking for my onward purchase and one after I had found and some weeks into negotiations, which cost me in abortive legal fees, but Pedders found me my ultimate purchasers in a virtually short space of time after that. Carolina is very efficient and was a calming influence every time I was about to implode. Well done. Would not hesitate to recommend her and Pedders in general.

RosieD · 31 October 2023

Agent replied · 17 June 2024

Thank you for your kind review.Very best wishes,Pedder

5/5

Google

Our experience with Peeder Agency has been outstanding. They made buying our first home smooth and stress free. Ben West guided us through every step with professionalism, patience, and clear …

Cosmin · 16 October 2025

Agent replied · 16 April 2026

Thank you for your 5* review and kind words. I will be sure to pass on your feedback. Very best wishes,

5/5

Trustpilot

Satisfactory sale

We have been very satisfied with the service and advice Callum and his colleagues at the East Dulwich branch have given us throughout the process. It has been a stress free and efficient experience, keeping us up to date with progress and the transaction has gone smoothly. Very efficient and will recommend your services. Thank you.

Julia · 30 April 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Highly recommend Ben West

Ben West has been very professional throughout the process of selling out flat. We are very pleased with the services provided. Many thanks Ben!

Rose · 18 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Natasha and Izabella at Pedder Crystal Palace

Natasha and Izabella at Pedder Crystal Palace worked diligently to sell my flat and I have come away very happy with the result, they were responsive and detail oriented and pushed to keep the process moving tirelessly. Thank you to them both.

David · 4 August 2026

Agent replied · 24 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

Pia was absolutely amazing with her support in getting our deposit back.

Joey · 26 March 2026

Agent replied · 16 April 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

Donald was very helpful throughout the process. He was responsive, a great communicator, and very friendly. A true professional and we'd recommend him to anyone.

Dom · 4 December 2025

Agent replied · 25 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Highly recommend Carolina from Pedder

Carolina has been brilliant from the first time viewing the property right up until completion. She is personable, professional, transparent and fair. She went above and beyond to ensure all parties got a good outcome. She explains things clearly and always ensured I was kept up to date. She is quick to respond and easy to get a hold of and I really trusted her guidance throughout this process. As a first time buyer I was lucky to have Carolina as my agent and I cannot rate her highly enough.

Shayna · 28 September 2023

Agent replied · 17 June 2024

Thank you for your kind review.Very best wishes,Pedder

5/5

Trustpilot

Mollie is the best estate agent you'll get

Mollie from Pedder was our estate agent for the purchase of our first property after the previous one we tried to buy fell through.She was amazing from the very beginning to the end. She took us to a number of properties and was never pushy, allowing us to make up our mind about each of them. When we made the offer, she helped us secure it very quickly and we were lucky that she was the one handling our case to the end (in our previous experience, we got passed out to another agent and we never heard back from the person who helped us with the visits). During the conveyancing process, Mollie was extremely considerate of the fact that we had just lost a property and since we were buying this flat with the condition that the lease would be extended, we were a bit nervous that something could go wrong. Not only did she help us navigate this unknown, she was also always giving us updates even before we had to chase and when we had any questions, she always got back to us within the day. We felt like she was in our corner and really cared about this working out for us. If we ever have to sell our flat, we would definitely want Mollie to be our estate agent.

Justine · 28 September 2023

Agent replied · 17 June 2024

Thank you for this amazing and detailed review.Very best wishes,Pedder

5/5

Trustpilot

Carolina is amazing

What an incredible experience dealing with Carolina. Carolina has been, clear, concise and a pleasure to deal with. Her guidance, knowledge and her sense of personal commitment made the whole process of buying a flat stress free. A great asset to Pedder and a lovely young lady who went above and beyond to ensure we secured and completed on this flat. I would highly recommend Carolina to anyone looking to use Pedders for their next house purchase. Sundeep Jadeja

Mr · 28 September 2023

Agent replied · 17 June 2024

Thank you for your wonderful review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service.

Josh from Pedder was super helpful throughout our entire process of viewing properties before eventually completing on a flat as first time buyers. He was always very prompt with his responses, extremely knowledgeable and happy to answer any questions we had during the process. Would highly recommend for both buyers and sellers.

Lewis · 11 May 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Pedder have been excellent from the…

Pedder have been excellent from the beginning to end of the process and exceeded my expectations by doing the following:1. Told me they could sell my property within a month, they actually achieved an offer at asking price on the property after a week of being on the market.2. Conveyancing, there were lots of the usual issues to sort out along the way and Callum was proactive in solving them and always available to speak on the phone if needed.3. We went from offer to completion in 14 weeks.Pedder are a high quality local estate agent, Alexander and Callum are a winning team and take all the stress out of the process, I can't recommend them highly enough

Customer · 11 July 2023

Agent replied · 17 June 2024

Thank you for your amazing review!Very best wishes,Pedder

5/5

Trustpilot

Straightforward sale (probate)

Straightforward sale (probate), easy to work with, pragmatic advice given throughout the process. Attractive selling fee. Thank you Cansu & colleagues

TW · 11 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Great support and communication

Pedder made the whole house selling experience straightforward and easy. Communication from the team was excellent and we were kept in the loop at all times. Harriet and David especially deserve mention for looking after us.

C · 21 August 2026

Agent replied · 24 September 2026

Thank you for your 5* review of Pedder East Dulwich. We will be certain to pass on your feedback to the team!

5/5

Trustpilot

Long standing excellent service

I bought my flat from the previous iteration of Peddar in 1987. I moved in 2000 but kept the flat and rented it out with Peddar as managing agent.. It has been a seamless experience with a long term tenant and immediate responses to maintenance. The tenant is happy and so am I.

CVV · 17 April 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

My wife and I have just bought our house through Ben West and Pedder. They made it completely stress free and helped us through the process as this is our first home. Ben West was friendly, always availble for questions and incredibly efficient.

Sam · 29 March 2025

Agent replied · 17 May 2025

Good morning, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Ben. Wising you the very best. Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pedder's Google reviews

Questions about Pedder

How many reviews does Pedder have?

Pedder's London office has 416 reviews across two platforms: 132 on Google, 284 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Pedder's rating?

Pedder is rated 4.8 out of 5 across all 416 reviews, and 4.8 out of 5 on Google from 132 reviews, checked 9 October 2026.

Where is Pedder's London office?

Pedder, 2-4 Road, London, London SE23 3HF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.