Trusted Agent profile · London

Pedder London reviews

4.8

★★★★★ Excellent

370 reviews across 2 platforms

93 Queens Road, London, SE15 2EZ

Pedder's office in London, at 93 Queens Road, is rated 4.8 out of 5 across 370 reviews on two platforms, including 52 Google reviews rated 5.0.

Google logo

5.0 / 5

52

Reviews on Google

This office

Trustpilot logo

318

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience

Great experience, Robin made the process easy from start to finish. 5 stars!

Jamie · 27 June 2024

Agent replied · 28 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

My flat purchase

Carolina was efficient, communicative and personable. I felt she was working in my interest as well as the seller's and was always straightforward and transparent in my dealings with her. Thoroughly recommended.

Adrian · 12 April 2023

Agent replied · 17 June 2024

Thank you for your lovely review!Best Wishes,Pedder

5/5

Trustpilot

We recently exchanged contracts selling…

We recently exchanged contracts selling our flat through Pedder and found the team really efficient and helpful. We were selling and buying and the process ran generally smoothly. The team were always quick to respond to messages and queries and liaised with our buyers and solicitors regularly to keep things moving. We received an offer pretty quickly, so didn’t see a lot of what they do in marketing properties but we were happy with all the advice we received when putting the flat on the market. The only point for improvement we would raise, was they could have done more to help us find an onward property, as we didn’t get a lot of suggested properties from them when we were looking for our next place. But once we had an onward place sorted they were helpful with ensuring everything worked out for the chain.

Alys · 2 April 2023

Agent replied · 17 June 2024

Thank you for your kind review!Best Wishes,Pedder

5/5

Google

Carolina was an extremely supportive and present agent who dealt with a lengthy and difficult purchase for me. Her knowledge of the process was invaluable to me, and her energy throughout was key to getting the purchase finalised. I really couldn’t have done it without her. Thank you!

Ellie · 20 April 2024

5/5

Google

We were very pleased with the service provided by Mollie from Pedder. Having previously had some bad experiences with other estate agents, we really valued Mollie's efficiency, clear communication and openness. The whole process from first …

Emily · 16 May 2025

Agent replied · 16 April 2026

Good morning, Thank you so much for your 5* review and kind words. I am so pleased to hear … More

5/5

Trustpilot

Great to deal with

Great to deal with, really friendly, efficient. They went over and above, I couldn’t recommend them enough. Many thanks to Vince and Mollie.

David · 29 September 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Phillippa Waller of Pedder East Dulwich…

Phillippa Waller of Pedder East Dulwich was excellent throughout our purchase - would highly recommend!

Matt · 13 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

As a first-time buyer, I was lucky enough to have encountered Carolina as the sales agent for the property we wanted to buy. Carolina was always extremely helpful, available to clarify any queries and always super professional. An absolute pleasure. Thank you very much Carolina.

Bruno · 20 April 2024

5/5

Trustpilot

Excellent experience selling our property with Pedder!

Excellent experience selling our property with Pedder, working with Joshua Doel. Professional, responsive and helpful - really felt like a cut above all the other agents we spoke to/have come across whilst looking for somewhere to buy. Feels like a smaller more bespoke agent that really takes the time to work with you, doesn't upsell, and is honest and practical. Would strongly recommend.

Rebecca · 7 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

2/5

Trustpilot

Only interested in targets

When we started with Pedder for our property sale, all seemed to be going well and the pre-sales experience was smooth. But post-sale, everything changed at the first hiccup it became clear that, even though we were paying their fees, they were not there to protect our interests.We had daily calls to exchange contracts when we weren't in a position to do so with our purchase, fully knowing the risk that exposed us to. Constant attempts to undermine the lawyers to the point where our solicitor suggested we move the sale somewhere else. And all of this only increased as we got to quarter end financial targets.We will not be using Pedder again and a stark contrast to their competitor who we bought off

Alexander · 22 November 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.

5/5

Google

I've started the process of relocating to London from Manchester over the last few months and reached out to Pedder for help finding a new property to purchase. …

Alysia · 16 July 2025

Agent replied · 22 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Trustpilot

Ben was super efficient & reliable

Ben was super efficient & reliable, great service overall. Would recommend.

Nathan · 7 May 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

We have been working closely with Newbourne Homes over the last year to brand their development and during this time we were introduced to the appointed agents, Pedder. We consequently met with Naomi to discuss the project and hit it off with Naomi and the Pedder team immediately. Working with Naomi has been a pleasure. You do not come across people often who just get marketing and branding yet Naomi is one of those who gets it, knows what needs to be done and gets it done. Naomi is hard working, coping with a multitude of tasks and demands yet delivers results every time. The Pedder team overall are incredibly professional and it has been a pleasure dealing with Pedder and Naomi and look forward to future projects.

Rudolph · 21 June 2019

5/5

Trustpilot

Excellent service, very professional

Reyhan is always professional. He is courteous and provides a very efficient service.

Clare · 18 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Auckland Hill

Vince and Mollie were really helpful and went the extra two miles! Nothing was too much trouble. Highly recommended.

Bob · 7 November 2023

Agent replied · 17 June 2024

Thank you for your brilliant review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service

Excellent service, smooth process, special thanks to Vince!

Tes · 20 June 2024

Agent replied · 28 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

We worked with Robin throughout the…

We worked with Robin throughout the whole Lettings process and he was very helpful with everything - would definitely recommend in the future!

Eleanor · 23 July 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

3/5

Trustpilot

Very poor after-sales service

Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.

John · 28 September 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. If you still require assistance with this please contact daniel@pedderproperty.com

5/5

Trustpilot

Andreea was very helpful throughout the…

Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.

Bethany · 5 April 2023

Agent replied · 17 June 2024

Thank you for your kind review!Best Wishes,Pedder

5/5

Trustpilot

Great experience

Great experience working with Ben on selling a client's property

Kirsty · 10 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

My experience was good, the property manger was helpful and was very patient in explaining what we need to do

Yetunde · 1 September 2025

Agent replied · 25 December 2025

Thank you so much for your 5* review and kind words. I'll be sure to pass your feedback on. Very best wishes, Pedder

5/5

Google

Highly recommend Pedder. Rented my flat through them and they were helpful, professional, transparent and clear throughout. Best estate agent I've interacted with.

Duncan · 23 July 2025

Agent replied · 25 December 2025

Good afternoon, Thank you so much for your 5* review and kind words. We're so pleased to hear that your experience of Pedder met our high standards … More

5/5

Trustpilot

Carolina was super pleasant and…

Carolina was super pleasant and informative when showing me around properties. Fully listened and understood my needs. Highly recommend

D · 16 June 2023

Agent replied · 17 June 2024

Thank you for your kind review!Best wishes,Pedder

5/5

Trustpilot

Great service with our property sale

Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.

Francesca · 14 August 2024

Agent replied · 28 October 2024

Thank you for your 5* review.Very best wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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