Pedder London reviews

★★★★★ 5/5

Trustpilot

Clear, Honest, Transparent

Ben always picked up the phone, returned calls, responded to emails quickly. Proactive and transparent.

R · 20 November 2025

★★★★★ 3/5

Trustpilot

Very poor after-sales service

Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.

John · 28 September 2022

★★★★★ 1/5

Google

We have just finished the tenancy with Pedder Dulwich Village and they seem to be heavily favouring landlords for checkout deposit process. We paid for an expensive professional end of tenancy clean but pedder inventory clerk reported such minor issues that it looked hilarious to even notice it. Similarly, they didn't take normal wear and tear into account and Pedder just asked me to talk directly to the landlord for deposit negotiations instead of looking to propose and release the deposit. It sounds a big pain to get the deposit back. I would refrain from taking a property again from Pedder and suggest them to be practical so that people have a smooth experience.

Hemant · 23 October 2024

★★★★★ 1/5

Trustpilot

Difficult to get deposit back and don't look into wear & tear

We have just finished the tenancy with Pedder Dulwich Village and they seem to be heavily favouring landlords for checkout deposit process. We paid for an expensive professional end of tenancy clean but pedder inventory clerk reported such minor issues that it looked hilarious to even notice it.Similarly, they didn't take normal wear and tear into account and Pedder just asked me to talk directly to the landlord for deposit negotiations instead of looking to propose and release the deposit. It sounds a big pain to get the deposit back.I would refrain from taking a property again from Pedder and suggest them to be practical so that people have a smooth experience.

Hemant · 22 October 2024

★★★★★ 5/5

Trustpilot

Andreea was very helpful throughout the…

Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.

Bethany · 5 April 2023

★★★★★ 5/5

Trustpilot

Great experience

Great experience working with Ben on selling a client's property

Kirsty · 10 December 2025

★★★★★ 5/5

Trustpilot

Very happy with Pia's prompt…

Very happy with Pia's prompt communication and how our place is managed.

Harry · 21 November 2025

★★★★★ 5/5

Trustpilot

professional, helpful agents!

they were professional, responsive and pleasant to deal with as estate agents

Craig · 18 November 2025

★★★★★ 5/5

Trustpilot

Carolina was super pleasant and…

Carolina was super pleasant and informative when showing me around properties. Fully listened and understood my needs. Highly recommend

D · 16 June 2023

★★★★★ 5/5

Trustpilot

Great service with our property sale

Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.

Francesca · 14 August 2024

★★★★★ 5/5

Trustpilot

Pedder dealt with the sale of our…

Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.

AS · 14 August 2024

★★★★★ 5/5

Trustpilot

Mollie was super helpful

Mollie was super helpful and communicative throughout the entire process and made it a lot less stressful.

M · 1 August 2023

★★★★★ 5/5

Google

We purchased a house via Catherine at Pedder Dulwich Village, and she was great!

Alex · 24 September 2025

★★★★★ 5/5

Trustpilot

Pedder were really helpful on our move

Pedder were really helpful on our move, especially Andreea who was so helpful during the move.

Kieran · 14 April 2023

★★★★★ 5/5

Trustpilot

Hanne is a great agent

Hanne is a great agent - she was really responsive and managed our sale incredibly professionally. And she’s lovely to boot.

Matthew · 17 August 2022

★★★★★ 5/5

Google

Harry Penfold was super professional, punctual and a very efficient communicator throughout the process. Highly recommended if you are looking for a property to rent in Dulwich.

Amir · 10 October 2021

★★★★★ 5/5

Trustpilot

Great service from Joshua and Shanice

Great service from Joshua and Shanice, kept me informed of viewings and sale interest. The 2 flats we instructed for rental have been let and the 2 flats we instructed for sale are under offer and moving forward nicely.

Mark · 30 August 2024

★★★★★ 5/5

Google

We sold our flat through Pedder Dulwich Village in July 2018 and would be happy to recommend the team. Toby went above and beyond in the week prior to completion while we battled some sticky solicitors.

Ben · 26 October 2018

★★★★★ 5/5

Google

Just sold and bought with Pedder Dulwich. Really tricky purchase but Rosanna Gardiner was superb. Her tenacity helped get it over the line. Would highly recommend.

Craig · 10 October 2021

★★★★★ 5/5

Google

The team at Pedder, and Alexander, specifically, were excellent throughout the process of selling our home and buying a new one, in what was both a difficult market and a long, complex chain of properties.

David · 14 September 2024

★★★★★ 5/5

Trustpilot

Carolina is the best agent in SE London

Incredible experience with Carolina. She was super proactive, and professional with great communication and work ethic. I can confidently say I would not be enjoying my new home right now if it hadn’t been for her incredible work. Carolina has a client in me for life. Where she goes, my business will follow.

Rocio · 22 April 2025

★★★★★ 1/5

Trustpilot

I gave 1 star because I couldn't put up…

I gave 1 star because I couldn't put up a review unless I did a rating. The real rating is 0 stars. They will rent your property to people who will wreck it, tenants who will bring down the value of the property, leave behind infestations and destroy any goodwill with your neighbours. Experienced adults using the garden as a bathroom, rubbish left outside for months because not placed in the correct bin, reports of noise, Police attendance at the property etc etc.

Nobody · 31 January 2020

★★★★★ 5/5

Trustpilot

Remarkable Rental Experience with Pedder Railton

Had an incredible experience with Pedder at Railton Road. Their fantastic team, Robin and Karolina, made the rental process smooth and hassle-free. Robin's guidance and in-depth knowledge were impressive, and Karolina's efficient and warm communication truly made a difference. Choose Pedder for unparalleled service and support in finding your dream home.

Louis · 24 November 2023

★★★★★ 1/5

Trustpilot

Unprofessional/Rubbish service

Rubbish service, submitted an offer for an apartment. To date no response, no courtesy update, no follow up from Shanice or Joshua. Aftercare/client service is clearly not their thing. I now avoid any adverts from peddler at all costs whislt I flathunt

Natasha · 15 May 2024