Trusted Agent profile

Paul Simon Lettings reviews

β˜…β˜…β˜…β˜…β˜… Great

255 reviews across 2 platforms

5-11 Green Lanes, London N13 4TN

Paul Simon Lettings's London office at 5-11 Green Lanes is rated 4.4 out of 5 across 255 reviews on two platforms, including 251 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.4 / 5

251

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Paul Simon Lettings. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Mario and the team are excellent and a pleasure to deal with. Professional and excellent communication with constant updates. They work really hard to support sellers and buyers, which can be stressful , yet this is done seamlessly and in doing so make the process so much easier. They are fantastic estate agents and I wouldn’t hesitate in recommending them. I’m so glad to have them dealing with the sale. An absolutely top notch service - I cannot fault them. Thank you so much for your hard work πŸ™πŸ»πŸ™πŸ»πŸ˜ŠπŸ‘πŸ»πŸ‘πŸ»πŸ™πŸ»

Silvia Β· 26 March 2026

Agent replied Β· 16 April 2026

Dear Silvia Thank you so much for your kind words, it really does mean a lot to us. Mario and the team will be delighted to read this. We understand that buying and selling can be a stressful process at times, so it’s great to hear that you felt supported and well-informed throughout. We truly appreciate your recommendation and your trust in us to handle your sale. If there is anything further we can assist with along the way, please don’t hesitate to get in touch. Many thanks again for your feedback. Kind regards Paul Simon Estate agents

5/5

Google

Paul Simon Estate Agents, who were recommended to me by a friend who said how efficient they were with there sale, I found this to be correct, Theo and his team do all the running around to get the sale to completion, taking all the stress away from me. Would say the were the best Agents in North London 10/10 from me. Thank you Theo.

Josephine Β· 19 August 2025

Agent replied Β· 9 September 2025

Dear Josephine Thank you so much for your kind words! We’re delighted to hear that your experience with Paul Simon Estate Agents, and specifically Theo and the team, was smooth and stress-free. Taking care of the details and making the sale process as easy as possible for our clients is always our goal, and it’s wonderful to know we achieved that for you. Your recommendation means a lot to us, thank you again! Kind regards Paul Simon Estate Agents

5/5

Google

Rented a property with Paul Simon for two years and had a great experience. Rudi was always a pleasure to have contact with and any issues were always dealt with quickly. Sad to be leaving!

Ellie Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Ellie Thank you so much for your kind review. We’re really pleased to hear that you had a positive experience with us over the past two years. Rudi will be especially happy to know that his support and responsiveness made a difference during your tenancy. It’s been a pleasure having you as a tenant, and we wish you all the very best in your new home. If we can assist you again in the future, please don’t hesitate to get in touch. Best wishes, Paul Simon Estate Agents

1/5

Google

Discriminatory practise, beware. Trying to find a place for our grandmother and was today informed by an agent here that they would flat-out refuse to accept someone on a pension. Because the landlord wants someone working full-time and is thus stable. I repeated that our grandmother is retired, affordability is not an issue and you don't get any more stable an income than a pension. The agent did not seem to care or has some sort of prejudice, I felt they were very rude. Didn't even ask questions, just made an assumption that our grandmother could not afford the place. Very wrong and surely illegal to discriminate, and frankly unprofessional. Edit: and then try to gaslight me with the irrelevant comments below.

James Β· 2 April 2026

Agent replied Β· 16 April 2026

Dear James We have no recollection of your call and can see from your profile that you are a serial reviewer with a hidden profile. We are sorry to read your comments and are disappointed that you feel this way. We do not operate a policy of refusing applicants based on age, retirement status, or whether someone is in receipt of a pension. We fully recognise that pension income can be a stable and acceptable source of affordability. It is also important when contacting agents that there are instances, landlords provide specific criteria regarding their preferred tenant profile, which we are obliged to follow. This is not a reflection of our views, but rather the instructions given to us. Please feel free to contact us directly so we can look into this matter in more detail. Kind regards Paul Simon Team

5/5

Google

We are absolutely delighted with the exceptional service provided by Paul Simon. From start to finish, their professionalism, transparency, and unwavering tenacity made the entire selling process smooth and stress-free. The entire team offered incredible support, keeping us informed at every stage and providing honest, practical advice. They went above and beyond to achieve the best possible outcome for our property, and their dedication truly set them apart. We are deeply grateful for their hard work and commitment, and we couldn’t recommend them highly enough to anyone looking to sell their home.

Jeff Β· 18 December 2025

Agent replied Β· 25 December 2025

Dear Jeff Thank you so much for your wonderful review. We’re absolutely delighted to hear that you had such a positive experience with Paul Simon. Providing a transparent, supportive, and stress-free service is always our aim, so it’s very rewarding to know our team’s dedication and advice made a real difference throughout your sale. We truly appreciate your kind recommendation and are grateful for the opportunity to assist you. Wishing you all the very best in your next chapter. Best wishes Paul Simon team!

5/5

Google

I’ve had a fantastic experience with Paul Simon Estate Agents. The team, especially Mario, Theo, and Beth, have been absolutely brilliant. Their legal knowledge is outstanding, and they’re always supportive, responsive, and professional …

Chris Β· 16 October 2025

Agent replied Β· 11 December 2025

Dear Chris Thank you so much for your kind words and for taking the time to share your … More

5/5

Google

This agency is very well organized and provides quick, efficient service. A special thanks to Mario, who was very kind, respectful, and diligent throughout the entire process. Highly recommended.

Laura Β· 4 December 2025

Agent replied Β· 11 December 2025

Dear Laura Thank you so much for taking the time to leave us a review. We’re delighted to hear that you found our service efficient and well organised. Mario will be especially pleased to know his kindness and diligence made a positive difference to your experience. We truly appreciate the recommendation and look forward to assisting you again in the future. Kind regards Paul Simon Estate Agents

5/5

Google

I had an excellent experience with this real estate company. The team was professional, responsive, and truly cared about finding the right property for me. Everything went smoothly from start to finish, and I felt supported throughout the whole process.

Desislava Β· 19 August 2025

Agent replied Β· 9 September 2025

Dear Thank you so much for your kind words! We’re delighted to hear that your experience with our team was smooth and supportive from start to finish. Providing professional, attentive service and helping clients find the right property is always our goal, and it’s wonderful to know we achieved that for you. Kind regards Paul Simon Estate Agents

5/5

Google

As international landlords it is very difficult to find a team you trust, Theo Savva and his team were exceptional over many years as the letting agents for our property; excellent communication, commercial and practical in their approach, we trusted them with our home and they went beyond our expectations. We also trusted the same team to sell our property and were not disappointed. They would accommodate viewings and requests out of hours, knew the market well and were overall just respectful and polite with all viewings and potential buyers.

Michael Β· 20 December 2023

Agent replied Β· 17 June 2024

Dear Michael Thank you so much for your kind review, and for giving us the opportunity to Let & Manage your property for over 15 years! Wishing you all the best in NY! Kind regards Paul Simon

5/5

Google

My thanks to Mario and the team at Paul Simon the professional services and organisation in keeping me informed on any issues that accrued and resolving them is second to none . The only issue that I have is the star rating It only goes to five I cannot recommend them enough Thank you all again and may we continue with many more years together

Bambos Β· 25 September 2024

Agent replied Β· 25 October 2024

Dear Bambos, Many thanks for your kind review and for for sharing your experience with us. We look forward to the next 20 years! Kind regards, Paul Simon Team

5/5

Google

Highly recommend. Theo is a great guy, excellent advice and very knowledgeable about the property market. Great contacts too πŸ‘ …

Sean Β· 18 December 2025

Agent replied Β· 25 December 2025

Dear Sean Thank you very much for your kind review. We’re delighted to hear such positive feedback about Theo, his knowledge of the property market and ability to give clear, honest advice are greatly valued. We really appreciate the recommendation and your support. Best wishes and regards Paul Simon Estate agents

5/5

Facebook

Theo and his team at Paul Simon Estate Agents were highly recommended to me as the best Estate Agents in North London N21 area, that proved to be correct, they couldn't do enough to get my sell over the line. Very impressive from start to finish, done all the chasing of paperwork which was very helpful for me. 10/10 and thank you Theo and your team.

Joe Β· 7 August 2025

5/5

Google

I highly recommend Paul Simon Estate Agent. More specifically, Mario is an exceptional estate agent who goes above and beyond to ensure a seamless and stress-free experience at Paul Simon Est. I highly recommend Mario for anyone looking to buy or sell property with confidence. We found a property in no time ! We look forward to our tenancy !

India Β· 25 July 2024

Agent replied Β· 24 August 2024

Dear India Many thanks for your kind review and lovely words about the service you received. Much appreciated! Wishing you all the best. Kind regards Paul Simon Estate Agents

5/5

Google

Mario was the nicest agent I had in this journey of finding a place. Very good service!

Elton Β· 18 December 2025

Agent replied Β· 25 December 2025

Dear Elton Thank you very much for leaving us a kind review referencing the service that you have received form us. Much appreciated! Best wishes and regards Paul Simon Team

5/5

Google

Great experience renting through this letting agency. Very happy with the service. Special thanks to Mario πŸ€— …

Gayathri Β· 4 December 2025

Agent replied Β· 11 December 2025

Dear Gayathri Thank you so much for taking the time to leave this review. We’re really pleased to hear you had such a positive experience renting with us. Mario will be thrilled to know his help made a difference. Kind regards & best wishes Paul Simon Team

5/5

Google

I just bought a house that was advertised by Paul Simon Estate Agents. It has been an absolutely smooth and seamless experience. Theo has been very professional, diligent, helpful. He has been an absolute delight to deal with. He handled everything promptly and with full transparency. Without his dedication we would never have completed the sale in 20 days. Thank you for going above and beyond our expectations.

Zaheda Β· 20 December 2023

Agent replied Β· 17 June 2024

Dear Zaheda Thank you very much for your kind words & review. We thank you, and wish you the best of luck, and happiness in your new home. Kind regards, Paul Simon

1/5

Google

Absolutely would not recommend letting with them. No idea what the landlord experience is like (probably great as my landlord seemed to only have to do the bare minimum), but as a tenant, as soon as you pay the deposit it's as if they completely stop caring about you. It was like pulling teeth to get anyone to respond to my emails, even when I had serious issues with the flat. On the flip side, they expect you to reply ASAP to any little thing they send you. In the end, it took ages for me to get my deposit back (because they repeatedly ignored my emails) despite the fact that I'd left the property in incredible condition in comparison to the way it was when I moved in. Also, I found it bizarre that after I moved out and into my new flat (let with a completely different agency), I received multiple calls from their agents asking ME where the electricity meter for the property was located. (???) Update: Their response (3 years after my initial review!) is actually hilarious. I left the flat spotless, provided the utility documents in a timely manner, and still had to chase them repeatedly for my deposit. This was also the same avoidant behaviour I got from them when there was a bathroom leak into the flat below which was never fixed over the entire year I lived there. Anyhow, I'm sure any prospective tenants reading this will know what sounds credible here.NegativeResponsiveness, Professionalism

Shermaine Β· 22 May 2025

Agent replied Β· 17 June 2024

Dear Shermaine Thank you for your review. We appreciate that you were frustrated with delay in returning your deposit, however we did explain to you on may occasions that it was held in a Government Scheme and the landlord request proof that you had settled all your utility bills. As you took your time providing these, your deposit return was delayed. This was out of our control. We wish you the best of luck in new property. Kind regards Paul Simon

5/5

Google

Mario is so very helpful and such a delight to deal with. Thank you Mario. 😊 …

Katerina Β· 12 October 2025

Agent replied Β· 11 December 2025

Dear Katerina "Thank you for your kind words! We’re thrilled to hear you had a positive … More

5/5

Google

I went to Paul Simon with the hope of an agent to listen to what I needed and just push. Lee is professional and made sure he listened to what I needed. I would recommended Lee for renting out properties. They actually ticked all the boxes and more. Many agents promise but dont deliver. But Paul Simon do deliver no sales talk that is not realistic. They took pride in renting out our property and will be honest in what they think. I know we made the best choice. Thank you.

Rita Β· 18 June 2021

Agent replied Β· 17 June 2024

Dear Rita Thank you for providing us a 5 star review of your experience with us and for your kind words. Kind regards Paul Simon

5/5

Google

I was looking for a flat to live with my partner and Mario was very helpful and responsive, we had some time constraints due to our work and were assisted greatly in the whole process. I would 100% recommend them as they are professional and with lots of experience in letting!

Francesco Β· 19 March 2024

Agent replied Β· 17 June 2024

Dear Francesco Thank you for your kind review, and taking time out to review the service that you received from us. Kind regards & best wishes Paul Simon

5/5

Google

I have worked with Theo at Paul Simon Estate Agents. He is highly capable, thoroughly honest and a true gentleman. Any business in Theo’s hands will mean you are dealt with fairly and with the utmost respect. I would not hesitate to recommend Paul Simon Estate Agents, and Theo Savva to take care of your business.

Samira Β· 21 October 2023

Agent replied Β· 17 June 2024

Dear Samira Thank you so much for your kind review of your experience with us. Your kind words go a long way. Much appreciated! Kind regards & best wishes, Paul Simon

5/5

Google

Such friendly ,kind and thoughtful staff. As well as extremely professional. So happy that my experience of finding a home for myself and my baby was one with Paul Simon letting agents. Highly recommend this letting agency for a happy and very smooth moving experience it’s much guided help and support. Thank you so much to Theo and the team!πŸ‘β˜ΊοΈ

Sophia Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Sophia Thank you for taking time to give us a good review, reflective of the service we provided. we appreciate it! Kind regards Paul Simon

5/5

Google

Theo was outstanding,great guy to work with,and very helpful. He’s very passionate to find a good tenant for you,and you can call him at anytime with any concerns and rest assured,Theo will make sure it’s a smooth ride. Gave good advice and found me good people to rent to. Thanks Theo and Steve.

Shazad Β· 21 October 2023

Agent replied Β· 17 June 2024

Dear Shazad Thank you for your lovely review, of your experience with us. Much appreciated. Kind regards & best wishes Paul Simon

5/5

Google

I would highly recommend using Paul Simon’s when searching for a home. When searching for an apartment to rent, Lee was quick to respond to queries and booking a viewing. When we loved the apartment and put a holding deposit on it, Lee went above and beyond in getting the necessary paperwork sorted and assisting us to move into our new home before we commenced our new jobs.

Megan Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear Megan, Thank you for providing us a 5 star review, and outlining your experience with our firm. Its nice to receive such positive feedback. Wishing you all the best in your new home. Kind regards Paul Simon

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Read Paul Simon Lettings's Google reviews

Questions about Paul Simon Lettings

How many reviews does Paul Simon Lettings have?

Paul Simon Lettings's London office has 255 reviews across two platforms: 251 on Google, 4 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Paul Simon Lettings's rating?

Paul Simon Lettings is rated 4.4 out of 5 across all 255 reviews, and 4.4 out of 5 on Google from 251 reviews, checked 9 October 2026.

Has Paul Simon Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Paul Simon Lettings, London won Trusted Agent.

Where is Paul Simon Lettings's London office?

Paul Simon Lettings, 5-11 Green Lanes, London N13 4TN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.